Behnam Safinezhad

*** ****** ********, ******** ****, ON L4S 2V9 647-***-**** aczjuc@r.postjobfree.com

Profile: Skilled and dedicated Administrative Assistant with over 8 years of experience in coordinating, planning, customer service, supporting administrative functions and office management.

SUMMARY OF QUALIFICATIONS:

Microsoft Office

Experienced in managing and coordinating meetings and events

Experienced in correspondence, attending telephone calls and making travel arrangements

Verbal and written communication skills

Multitasking and time management skills

Ability to prioritize and meet deadlines

Proven history of outstanding executive support and customer service

Able to identify goals and priorities and resolve issues in a timely manner

Team player with the ability to work well independently with minimal supervision

RELEVANT SKILLS AND EXPERIENCE

Customer Service Representative

Entered customers’ data in the spreadsheet

Assisted the manager in concluding contracts & handling the cash

Showed initiative

Prepared invoices, reports, letters, and other documents

Made as many as over 50 cold calls a day

Office Administration

Entered data

Assisted the manager with administrative support

Prepared invoices, reports, memos, letters, financial statements and other documents

compiled data, and prepared papers

Aided in balancing the workload by collaborating with colleagues in different departments

Developed customer service

Translated documents (English-Farsi-English)

Office Management & Coordination

Coordinated office duties among colleagues to ensure streamlined procedure

Filed & organized documents

Answered customer inquiries both in person and over the phone about products and services

Handled the scheduling for shipping orders and maintained a log of goods

Contacted customers for follow-up to ensure satisfaction

Handled customer concerns

Maintained a clean and organized work area

Completed all other administrative tasks and duties including answering phones, handling incoming correspondence, photocopying, filing and sorting

PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS

Sales/customer service Golden Auto Parts Corp.

2016 (Feb.-present)

Office data entry HCR Personnel Solutions, GTA

2014(5 months)

Administrative Assistant/Sales & Marketing Assistant MTI Middle East, Dubai, UAE

2007 – 2010

Office Manager/ Admin. Coordinator /Translator & Interpreter Almahdi Aluminium

Corp., Iran

2002 –2007

EDUCATION

BA in English studies 1997-2001

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