Maita C. Belgado, CHES, CWP Business Analyst

920-***-**** aczjso@r.postjobfree.com http://www.linkedin.com/in/mcbelgado Durham, NC 27703

A highly skilled Business Analyst with years of progressive experience leading the collection of key performance data and analyzing the data to develop new strategies for effectively managing businesses. Expertise in leading data mining and analysis projects aimed at uncovering issues in company operations, and developing strategic initiatives to address concerns. Adept at creating and managing staff training programs based on research. Areas of Expertise include:

Business Analyst

Cross-Department Collaboration

Data Security

Data Mining and Analysis

Staff Training Programs

Project Management

Strategy Development

Operations Improvement

Event Management and Logistics

Experience & Notable Contributions

HEALTH FITNESS CORPORATION Durham, NC 2013 - Present

Technical Operations Specialist (2015 – Present)

Provide technical expertise to company staff regarding data management and IT systems use. Collaborated with administrative and IT staff to maintain the security of the company’s sensitive information.

Key Accomplishments:

Coordinated data security measures to protect sensitive client information focusing on limiting access to sensitive data by deploying various secure access controls tools and protocols.

Managed relationships with the company’s clients, facilitating communications with company staff, and providing support to accurately address client issues.

Worksite Screening Event Manager (2013 – 2015)

Oversaw the coordination and management of on-site events for the company focusing on providing health screenings to facility staff. Maintained exceptional satisfaction ratings during periods of dense event scheduling. Supervised the development of company event teams by recruiting and training talented staff members in customer service and health/wellness specialties.

Key Accomplishments:

Coordinated the development of teams comprised of up to 30 administrative and healthcare staff to provide on-site health evaluations while facilitating a high client processing rate with exceptional customer service.

Implemented various management policies that facilitated a schedule of up to 6 events per week, while maintaining a 100% client satisfaction rating.

Reviewed organizational operations for areas in need of improvement, and ensured that company operations maintained strict data security in compliance with HIPAA and other regulations.

L&T HEALTH AND FITNESS Falls Church, VA 2010 - 2013

Health Promotion Specialist

Analyzed the operations of various companies and used the collected data to develop methods of promoting health and fitness within client companies. Developed a platform based on research and healthcare expertise to provide company staff with detailed information to maintain their health while working in each company’s environment.

Key Accomplishments:

Led data mining and analysis projects to collect data from over 20 companies, and analyze it to identify the significant influences posed by each company on their staff’s health.

Supervised the development and administration of staff training programs to promote a culture of continuous professional development, and provide staff with the resources that they need to build their skill sets.

Additional experience as an Engineer and Musician in the Army National Guard (2004 – Present).

Education & Training

Master of Business Administration in Business Analytics and Health Care Management

DREXEL UNIVERSITY Philadelphia, Pennsylvania 2016

Bachelor of Science in Health Promotion, concentration in Corporate Wellness and Nutrition

UW-STEVENS POINT (UWSP) Stevens Point, Wisconsin 2009

Secret Security Clearance United States Army

Certified Health Education Specialist (CHES) National Commission for Health Education Credentialing

Certified Wellness Practitioner (CWP) National Wellness Institute

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