Assistant Manager

SUMMARY OF KEY SKILLS

I am a diligent and enthusiastic individual who has developed a range of skills whilst working for various companies of differing sizes. I have proven experience working collaboratively within operations and retail with high quality results achieved. I am an approachable individual and merit myself on the ability to build strong working relationships both internal and externally with international Franchise partners subsequently making me a consistently dependable member of the team.

I am seeking my next opportunity within a progressive and enthusiastic environment, where I can bring and utilise the transferable skills I have built up and demonstrated to date.

CAREER SUMMARY

Mothercare (UK) July 2013 – Current

An international retailer in which specialises in products for expectant parents and children up to age 8.

ASSISTANT BUYER – UK & INTERNATIONAL

Accountable for the buying of Baby Girls occasional wear and Loungewear for the UK and international franchise partners.

Key Responsibilities:

Responsible for buying baby girls occasional wear and loungewear internationally.

Range building product, working closely with design and merchandising.

Negotiating cost prices to achieve the optimum margin.

Presenting knowledgeably and confidently international ranges to our key franchise partners.

General ad hoc duties on a department taking between £220k weekly.

Working closely with the merchandising team and analysing sales for weekly Trade.

A key liaison between senior members of the company, buying department, designers and suppliers.

Ensuring suppliers and product are in line with the critical path.

Liaising with suppliers on a national and international basis in relation to, fabric quality, designs and quantities to be purchased and other key management decisions.

Responsible for the review and approval of fabrics to be used in the product line.

Managing the buying assistant with day to day duties.

Conducting market research by visiting competitor stores and providing feedback to management.

Real Support Property Management (USA) March 2013 – June 2013 (TEMPORARY CONTRACT)

Management company in which looked after a numerous amount of Home Owner Associations.

RECEPTIONIST AND OFFICE MANAGER

The first point of contact for the organisation along with the day to day management of all office related operational activities.

Key Responsibilities:

Key liaison between four departments (legal, finance, escrow and admin), management and clients.

Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.

Dealing with client account queries and problems and providing solutions in a timely manner and as a result built strong client relationships.

Provided legal and administrative documents to clients which were required for the successful completion of a sale.

Responsible for setting up and maintaining client accounts.

Tony Page Ltd (UK) April 2012 - August 2012

A top Jewish catering and events company based in North London.

FINANCE TEAM ADMINISTRATOR

Provision of financial administration and general office support

Key Responsibilities:

Worked as an assistant to the company accountant by providing clerical and payroll support.

Tasked with recording of cost and clerical data using various software programmes such as excel, word and access.

Preparing cost analysis reports by reviewing supplier costs, comparing to previous periods and presenting this to management.

Reviewing timesheets provided by staff and querying any irregularities found prior to inputting I payroll.

Dealing with customer queries, researched and rapidly solved problems to rebuilt client trust to prevent the loss of key accounts.

John Lewis (UK) November 2009 – February 2013

A top UK retail brand and department store.

SALES ASSISTANT – Womenswear and Jewellery, Gift List, Sales and Payments

A Key member of the team responsible for the maintenance of department standards and all customer related services

Key Responsibilities:

Womenswear and Jewellery:

Front desk assistance for customer queries and providing fashion advice.

Researching fine jewellery in order to provide information and expertise to customers.

Responsible for visual merchandising and presentation of clothes line within the shop floor.

Actively monitor stock levels on shop floor and replenish as required.

Mentor to new starter which entailed training and general queries they had.

Gift List:

Assisted in collated products and ensuring these are prepared accurately and ready for shipment.

Sales and Payments:

Responsible for cash collection which entailed checking payments made by customers at the tills, recording vouchers used and providing this to Treasury.

Maintaining cash float in tills.

EDUCATION

London College of Beauty Therapy 2011 - 2012

NVQ Level 2 - Beauty Therapy

Southgate College 2009 - 2010

Art and Design (Portfolio Building) - Foundation

Bushey Meads School 2002 - 2009

A Levels and GCSE’s, including GCSE Maths (B) and GCSE English (B)

PROFESSIONAL SKILLS AND ACHIEVMENTS

An ability to work collaboratively between various departments, management and suppliers.

Strong interpersonal skills enhanced through working in retail and building customer relationships.

Development of management skills as a result of training staff and making informed decisions.

Competent user of Microsoft Word, Excel and PowerPoint and have gained accreditation in these areas through AQA.

INTEREST AND HOBBIES

I enjoy experimenting and creating dishes from all around the world inspired by travelling.

A keen traveller and actively take any opportunity to visit various parts of the world.

Regularly enjoy visiting museums, current exhibitions and the Theatre.

Any opportunity on weekday evenings and weekends, I perform beauty treatments on friends and family.

Contact this candidate