Project Sales

Mauro Candido

***, **** ****** - ****** - *******, ON (647) – 894-9061

https://www.linkedin.com/in/maurocandidoca/ aczjmc@r.postjobfree.com

Under the open work permit

CAREER SUMMARY

Over 15 years of experience in Business analyst, IT and Project Management. Strong background in projects requirements, planning and implementation phases with expertise in managing team to deliver best quality output.

SUMMARY OF QUALIFICATIONS/ PROFESSIONAL HIGHLIGHTS

Soft Skills

Leadership: Adept at leading/managing cross-functional projects/programs. Capable of leading teams under tough deadlines, to meet expectations of multiple customers/users.

Analytical problem-solver, able to anticipate issues and create new solutions, resolve concerns and improve efficiency.

Lead and manager cross-functional projects/programs.

Self-directed and motivated, with the ability to exercise independent judgment and creative problem solving skills, highly organized and exceptional detail-orientation.

Proactive, dedicated, innovative, motivate, collaborate, trouble-shooter, flexible and open for ideas.

Attention to Detail, Self-starter, Adaptability, Decision-making, Leadership, Flexibility, Analytical Skills, Quick Learner, Work Independently, Excellent Communication.

Professional communication skills include English, Spanish and Portuguese

Hard Skills

Knowledge as BA, PMO and Project management skills as planning, organizing and managing resources methodologies and time management.

Technical Specifications requirements, elicitation, modelling, verification, consulting, methodology specification, proposal, development, and implementation of software and hardware solutions, systems or products.

Technical skills include UML, requirement functional and non-functional, Prototypes, documentation, Reporting, Quality Assurance Process QA, software testing methodologies, Design, Workflow Analysis and business artifacts utilizing industry best practices to ensure usability, scalability, maintainability. Roi Analysis, Gap Analysis

Languages include Java, Microsoft Visual Basic, Microsoft .NET, C#, VB.NET, Virtualization and Cloud. SQL Server, Stored Procedures, Cursors, Oracle, Sybase and Crystal Reports.

BABOK, UML, ITIL, FPA, Agile, RUP, CMMI, SDLC, STLC, PMBOK, Waterfall and UCP.

Proficiencies in Word, Excel (macros & pivot tables), Access, Power Point, Visio, Project and SharePoint.

Industry experience and clients

Segment

Clients

Banking / Finance

REDE, ABN Amro Bank, Banco Real, Dresdner bank, Banco Itau, Banco Unibanco, Itau

BBA, Bradesco, Banco Frances e Brasileiro, Citibank and JPMorgan

Health

IMS Health, Astrazenca and Fleury

E-Commerce / Web

Fnac, Walmart and AOL

Smart Card

Ingenico, Hypercom, Netset, Bematech, Verifone, Getnet, Redeflex and Libercard

Others

Danone, Rede Globo, Avipam, Sodexo, Whirlpool, and Brastemp

AWARDS EDUCATION

Certificates, ITIL Foundation v.3, Information Security Foundation based on ISO/IEC 27002, CMMI - Integration for Development V1.3, MOF 4.0, MCPD 4.0, MCTS, MCSD.NET, MCAD, MCSE, MCDBA, MCSD and MCP. From 2000 - 2016

College - Master Information Technology, Brazil 1996 – FIAP

Courses: PMP Certification Preparation Course – 2014

PROFESSIONAL EXPERIENCE

SUPERVISOR

Welse Inc - Canada Nov/2016 –

Responsible for scheduling, planning and coordinate the third-party team Labor’s team to attend the needs of the Mattamy homes sites of Oakville, Brampton, Milton and Burlington.

BUSINESS ANALYST

Walmart – Brazil – USA - Mexico [thttp://www.walmart.com/] May/2012 – Sep/2016

Worked as third-party in decommission the actual Brazil Tax product and create a new Global Tax Simplification platform including the new retail companies (Bom preco, Sonae, BIG, Mercadorama and Maxxi) bought for the Walmart group.

Lead and managed project planning, execution, monitoring, controlling and coordination with users and stakeholders

Complex Internet and international Technical Projects involving Brazil, Mexico, USA and India.

Responsible for produce and maintain project requirements documents and project plan/schedule.

Worked on the requirements, design, QA, SIT and UAT phases of the project

Achievements:

Robust solution

Increase sales

Product delivered on time and with a Gross Margin 8% above the company’s target.

Whirlpool – Brazil [http://whirlpool.com/en/] Apr/2010 – May/2012

Responsibilities/Deliverables:

Worked as third-party in a solution to attend the field service needs as sales, maintenance and logistic of the water purifier product.

Responsible for create the web solution to attend the whirlpool needs

Lead and managed project planning, execution, monitoring, controlling and coordination with users and stakeholders.

Worked on the requirements, design, QA and UAT phases of the project

Achievements:

Supplier management

Excellence programs development focused on productivity, time saved, profitability, cost and quality

Customer service, focused in retention policies.

Product delivered on time and with a Gross Margin 17% above the company’s target.

FNAC- Brazil [http://www.fnac.com.br] Sep/2008 – Apr/2010

Responsibilities/Deliverables:

Worked as Third-Party in the restructuring of the fnac’s e-commerce website, creation of the Outlet solution, One Day Shot products and renew the internal Logistic process.

Responsible for documented Blueprints and systems implementation methodologies.

Coordinated processes, products produced and development throughout the Shared Services Projects to ensure quality and excellence.

Responsible for tracking project schedule, progress, and budget.

Achievements:

Robust solution

Increase sales and time saved

Ecommerce rising from 8 position to 3 position

REDE (Credit, Debit and Benefit cards) - [https://www.userede.com.br/] Apr/2006 – Ago/2008

Responsibilities/Deliverables:

Worked as Third-Party Project in a creation of a Product to give flexibility and Strategy to the sales force team in order to use the mobility solution to increase sales and new opportunities.

Lead and managed project planning, execution, monitoring, controlling and coordination with users and stakeholders

Responsible for produce and maintain project requirements documents and project plan/schedule.

Worked on the requirements, design, QA, SIT and UAT phases of the project

Achievements:

Increase sales and time saved

Softtek - IT Services and Business Process Solutions [http://www.Softtek.com] Jul/2004 – Jul/2006

Responsibilities/Deliverables:

Creation of a Website solution to attend corporate travel management system with the goal of automating processes, reducing costs and managing. OBT - On-line Booking Tool, Budget Management, Expense management, Business Intelligence, Invoice Reconciliation and Events.

Created business requirements and layout specifications, as well as Functional Specifications.

Helped on projects definitions and enhancement implementation, giving support to the technical team on configurations and developments.

Worked on the requirements, design, QA, SIT and UAT phases of the project

Technical Consultant

Verx Consulting – Brazil [http://www.verxconsulting.com.br/br/] Jul/2000 – Jun/2004

Responsibilities/Deliverables:

Specialized in Health, Call Center projects, ecommerce, management models, systems deployment, development, processes designs and IT solutions.

Documented the GAP analysis of the AS IS system and the TO BE system and modeled them for better understanding of the business process.

Created business requirements, layout specifications and Functional Specifications.

Helped on projects definitions and enhancement implementation, giving support to the technical team on configurations and developments.

Dresdner Bank – Brazil [https://www.commerzbank.com/] Feb/2000 – Jul/2000

Responsibilities/Deliverables:

Management System for swap applications generated in Brazil and managed by Germany.

Caad – Brazil [http://caad.com.br/] Jul/1998 – Jan/2000

Responsibilities/Deliverables:

System specialized in electronic ticketing and integrated public transport network, for the state of São Paulo

Created business requirements, layout specifications and Functional Specifications.

Worked on the requirements, design, QA, SIT and UAT phases of the project

Achievements:

The first south America automatic process to control the public transport network

Genesys – Brazil [http://www.genesys.com/en] Fev/1997 – Jul/1998

Responsibilities/Deliverables:

Specialized Banking, management models, systems deployment, development, processes design and IT solutions.

Created business requirements, layout specifications and Functional Specifications for banking companies as ABN Amro Bank, Banco Itaú, Banco Francês e Brasileiro, Citibank, Transcheck, JPMorgan, Banco Real.

Accenture – Brazil [https://www.accenture.com/ca-en/] Aug/1996 – Fev/1997

Responsibilities/Deliverables:

Specialized in Retail, management models, systems deployment, development and processes for an accounting system for Carrefour (www.carrefour.com)

Created business requirements, layout specifications and Functional Specifications.

Worked on the requirements, design, QA, SIT and UAT phases of the project

ABN AMBRO Bank – Brazil [https://www.abnamro.com] Aug/1994 – Aug/1996

Responsibilities/Deliverables:

System specialized in financial operation as account reconciliation, international limit credit, economic indicator, banking table.

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