Customer Service Mental Health
Resume:
Jeffrey S. Young
Green Bay WI 54904
Highlights
Project Budgeting Cost Control Building Codes and Regulations
Permit Processing Schedule Creation Organized and Detail-Oriented
Professional Experience
Young Industries 2012-Present
Owner/General Contractor
Home repair and remodeling; interior remodels such as baths, kitchens and room additions; exteriors such as roofing, siding, door and window replacements.
Participated in several builds for community non-profits working with volunteers to rehabilitate homes for transitional living programs.
Endeavor Commercial Services – Commercial Diver 1995-2015
Under water inspections and maintenance of dams, hydroelectric plants, waste water treatment facilities, potable water tanks and fire suppression tanks.
Majority of work completed in hazardous environments and zero visibilities.
Conducted pre-dive assessments of the job and created dive safety plans. Worked with facility personnel to coordinate work with the safety teams and ensured compliance with individual plant safety rules and regulations.
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Lapham-Hickey Steel – Quality Control 2010- 2012
Inspection of inbound materials after outside processes such as burning, forming, welding and machining.
Completed audits and tool calibration.
Created work instructions, process controls and training for the welding department.
First piece and final inspections of finished weldments.
PPAPS and PSW reports.
Young Industries – Owner/Property Management 2004 –2010
Maintained facilities at private clubs, retail businesses and gas stations.
Mowing, snow removal, light electrical, plumbing, janitorial and service of the various pumps at the fueling stations
Maintained all records for facilities, billing, budgeting and sales.
Jeffrey S. Young Page Two
Fox Valley Technical College Spanbauer Center - Welding Instructor 2008 – 2010
Taught weld theory hands-on in the weld lab and classroom lecture for GMAW, TMAW and SMAW.
Class teaching emphasis on shop safety, basic weld symbols and blue print reading.
National School Lines - Plant Supervisor 2004
Conducted hiring, periodic reviews and scheduling of all employees.
Responsible for all aspects of production - assembly, painting, welding, and fabrication.
Managed facilities including the assembly plant, powder coat paint line, metal fabrication plant.
Identified and implemented several new pieces of equipment that were brought in on-time and below budget.
Started up and achieved peak efficiency of the powder coat line up with minimal cost and no down time.
Ariens Company – Shift Supervisor 2000-2004
Supervised the weld shop at two plants.
Direct hiring of employees, conducted employee evaluations.
Daily scheduling of 50 employees and the work centers.
Responsible for production, quality and safety.
Increased the overall productivity of the second shift from 50% to 95%. .
Increased productivity and job satisfaction of many low performing employees by empowering them to become leaders of their individual areas.
Effective change agent who trained employees in lean manufacturing activities; led 15 Kaizen blitzes and participated in 20 lean events.
ADVOCAP – Fresh Start – Site Supervisor 1998-2000
Administered grant project to train delinquent youth ages 14- 21 in the area of home building. Worked with youth and volunteers.
Purchased all tools, equipment and building materials for the project homes.
Obtained the real estate for the building sites.
Completed scheduling, budgets and record keeping.
Led fundraising for the project.
Motivated youth to accomplish work and used the homes that where built as a metaphor for the personal growth and change of the participants.
Contract Manufacturing Neenah, WI – Contract Supervisor 1997-1998
Scheduled product through the shop and in the various processes such as cutting of tubing, bending operations, welding and polishing,
Worked to ensure a quality product and on-time delivery to the end user.
Conducted performance reviews for all employees.
Responsible for all machinery maintenance, installation and start-ups in the plant.
Worked with prototype machinery and building for specific jobs.
Jeffrey S. Young Page Three
Oneida Social Services – Group Home Supervisor 1995-1997
Ensured the safety and well being of the residents.
Scheduled all activities of daily living.
Supervised care staff attending to the 24-hour needs of the residents.
Planned and developed programs including recovery issues, cultural training, work training, team building and outdoor recreation.
Responsible for daily reports to ensure compliance with Chapter 52 mental health laws.
Young Industries, Oshkosh WI - Owner/General Contractor 1992-1997
Completed new home building, remodeling and home repairs per customer orders.
Ordered all materials and scheduled jobs to ensure the completion of work on-time and, in most cases, under budget.
Exceptional customer service allowed sufficient work with minimal advertising cost.
Skills
Blue print reading, welding equipment all processes and positions. Metal, gas and plasma cutting. Metal working equipment, punches, breaks, shears, saws. Hand tools to include all power and pneumatic tools. Lift equipment tow motors and overhead cranes. Paint shop experience prep work and finish work with powder coating and wet spray. Diving equipment, dry suits, hard helmet, exo-masks, surface to water communication devices, breathing air pumps, exothermac torches, hydraulic cutting and drilling tools.
Education
University of Oshkosh, Oshkosh, WI 1997-2000
Undergraduate Student – Social work Program
Fox Valley Technical College, Appleton, WI 1994-1997
Associate degree, Alcohol and Drug Abuse counseling
Fire Fighter Training Modules 1-4 1993-1994
Neenah Senior High School, Neenah, WI 1997-1980
Continuing Education / Training
Ariens Company, Brillion WI 2000-2004
Ariens Production System Lean training
Franklin Covey Workshop, Minneapolis, MN 2000
Seven Habits of highly Effective People
Winnebago Mental Health, Oshkosh, WI 1995
AODA Internship
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