Project Management Information Technology

Ralph J. Pollifrone

https://www.linkedin.com/in/rjpollifrone aczjcp@r.postjobfree.com

cell: 770-***-****

SENIOR DIRECTOR / LEADER

Business technologist that aligns business and IT strategies. An accomplished professional who is results oriented and specializes in managing and coaching teams. Expertise in managing process and procedures in PMO, IT security/compliance, IT Governance and application development. Successfully managed multiple M&A projects that quickly redeemed synergies from separate organizations. Leadership Expertise

Change Management (ITIL) Process Improvement Global Projects

Project Management (PMP) ISO27001 Controls IT Services

Audit Preparation System Management Data Management EXPERIENCE AND ACHIEVEMENTS

ROBERT HALF, ATLANTA GA (Consultant) 2016 - current Robert Half is a global management consulting and technology services firm who works with Fortune 500 clients in solving financial and technology concerns and issues. Consultant at Gotham Media (Nov 2016 - Present)

As Director of CTO Office, work with the owner/entrepreneur, CTO, management & consultants at Gotham to assist in bringing organization and structure to the company along with driving current solution projects. ELEKTA, ATLANTA GA 2007 - 2016

Elekta is a human care company pioneering significant innovations in hardware and software innovations and clinical solutions for treating cancer and brain disorders. CIO Office (Oct 2014 – Nov 2016)

Develop and managed PMO and Opportunity portfolio, standardized processes, procedures. Direct IT Security/Compliance, IT Governance, ITGC controls and IT policies/procedures. Develop/manage Global IT Governance forums, improving IT operation to optimum levels. Responsible for IT Security and Compliance and for directing and supporting Information security management. Summary of Accomplishments

• 15% reduction in undocumented project costs by completing implementation of new IT PMO process and procedures, which enabled better control of project deliverables and compliance.

• 8% operational efficiency gained in consolidating multiple solutions in establishing new PMO solution.

• Managed ISO27001 readiness and delivery for NA locations, resulting in successful pre-audit reporting.

• Reduced duplicate customer accounts and improved forecast accuracy by providing structure / environment for business functions to monitor and govern Account Master Data in SFDC.

• Consistently managed IT PMO budget to within 3% of budget and forecasts.

• Strengthened ITGC controls by partnering with Chief Audit Executive, resulting in improved PWC report.

• Assisted in development of new Demand/Opportunity management process, ensuring proper alignment and priority with business functions.

Director IT Solutions and Regional IT Business Liaison (2007 - 2014) Represented Business and IT Functional leads for Region North America by working with business leaders to ensure alignment of opportunities. Managed IT application maintenance and support. Established a technical competency center to aid IT and business process integration. Managed IT Regional budget and planned forecast adjustments. Acted as IT Site manager for office. Ralph J Pollifrone aczjcp@r.postjobfree.com - 770-***-**** Summary of Accomplishments

• Improved business efficiencies by prioritizing/executing key projects via partnering with business functional VP’s to ensure alignment of demands/opportunities were being addressed in IT strategy planning.

• Led & completed integration of IT organizations from M&A activities resulting in developing framework and strategy for all business functions to leverage. (CMS, Nucletron, RMI in Canada and Aeesa in Mexico).

• Increased IT satisfaction rating by 12% in a year via a successfully organized IT regional tour for new North America IT support organization to all business functions.

• Actual savings on average of 7 hours in course preparation by partnering in the development and opening of Elekta Learning and Innovation Center in developing virtual training solution for LINC.

• Partnered with NA business functions to deliver new global CRM solution in NA using SFDC.

• Delivered ERP solution in North America as part of global deployment plan.

• Implemented Invoice scanning solution in NA, resulting in saving paper costs and developed workflow process.

LEASEPLAN US, INC, ATLANTA GA 1990 - 2007

LeasePlan is a global fleet management and driver mobility company offering financial and operational fleet management services. Vice President of IT Process and Change Management (2005 – 2007) Establishing IT Change Management and IT process improvement. Responsible for IT dashboard/scorecard, measuring IT effectiveness. IT principal responsible for leading and managing IT audit items. Responsible for internal group audit result which is regulated by Dutch Central Bank and Basel II. Summary of Accomplishments

• Developed Change Management solution using ITIL and chaired the CAB. Established Change Management policies and procedures using ITIL framework saving $110K in first six months.

• Developed balanced scorecard measuring US IT deliverables against global strategic objectives.

• Chaired the MIO (major improvement opportunity) committee with business leaders.

• Implementation of development teams and systems from separate locations from a $60M acquisition.

• Developed strategy for planning, designing, and building, configuring and testing of HW and SW releases.

• Created common development policies and procedures for Application Development. VP of Application Services (2000 – 2005)

Responsible for managing all application development and support resources. Responsible for process improvement in application development and support teams. Directed to develop new Business Landscape assist in creating new business map to move to new Architecture. Project management, budgets and audits. Summary of Accomplishments

• Implemented JDEdwards One-World Financial system (GL, AP, AR and Fixed Assets) replacing CA savings of $250K+ annually. Software license cost savings of $225K process related to merger.

• Provided support for business strategy by leveraging database, business software and infrastructure architecture and responsible for gathering information, planning and implementing new Enterprise SOA.

• Successfully managed 30+ projects improving efficiencies in the Business Groups as well as IT.

• Managed $10M budget of application services

• Managed multiple application development teams (30+ resources) from separate locations

• Implemented new client server technologies in application teams.

• Created an IT structure, enabling alignment of IT resources with critical business needs. Ralph J Pollifrone aczjcp@r.postjobfree.com - 770-***-**** Director of Application Services (1994 – 2000)

Manager of Application Services (1990 – 1994)

Managed all development staff and projects related to IT Applications. Assisted on sales calls to give presentations on internal efficiency improvements and propose automated solutions for current clients and prospects. Planned, developed and implemented EDI solutions for vendors and clients. Summary of Accomplishments

• Saved $350K and exceeded ROI projection by 1.5 yr with the implementation of imaging/workflow solution.

• Saved $24,000 annually by proposing and implementing EDIINT technology for all current trading partners.

• Implemented digital fax solution, saving the company $80K.

• Selected and implemented EDI software and process with guidebook

• Created automated system in which 60% of incoming EDI vendor invoices directly into AP without human intervention, allowing for business growth without increase AP headcount. PROFESSIONAL PROFILE

Education/Professional Development

B.S. degree (Business Major, Computer Science Minor) Youngstown State University – Youngstown Ohio

Coffin Career Center – Vocational School

Awarded 4 year academic scholarship data processing by Ohio Board of Regents Certification on Project Management for IT

Certification on ITIL Framework

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