Objective
To obtain a full time job that will give me the opportunity to make a positive impact on a company and its customer satisfaction by using my past experiences and excellent customer service skills.
Qualifications
Smart Serve
Experience
Chasers Bar & Grill September, 2016-Current
Greet guests and accompany them to their tables
Present menus, and respond to any questions regarding menu items
Serve food and beverages
Check regularly with guests to make sure they’re enjoying their meals, and take necessary action to resolve any complaints
Clean dishes and glasses off tables
Bill Processing
Cutlery
Clean dining and kitchen area
Optimal Communications – Whitby Ont. September 2014- August 2015
Performs well in fast paced and high pressure environments
Excellent communicator that collaborates wit team member and third party vendors to achieve results
Capable of explaining and selling products to individuals over the phone
Was on the top sales list multiple times for my achievements
A&W Restaurant Cashier -Uxbridge, Ont. July 2013- July 2014
Track record of greeting customers in a polite and friendly manner
Hands-on experience in accepting payments from customers and give change and receipts
Highly skilled in using scanners, cash registers
Proven record of using the right process for cash, credit cards, or other types of payment
Washed dishes (mugs, baskets)
Prep food, cleaned up restaurant for closing and opening
East Side Mario’s Restaurant, Hostess - Stouffville, Ont. September 2012-July 2013
Acts as a hostess within the dinning area.
Instructed new employees of routines and responsibilities, checked and completed the daily duties list.
Participated in Greeting customers, setting tables, clearing tables, polishing silverware, assigning tables to appropriate servers within their specific designated areas.
Responsible for maintaining the dinning room stays clean and tidy.
Arts Camp at Pickering Recreation Center, Assistant Camp Counselor- Pickering, Ont. Summer 2011
Coordinated activities.
Supervised all the campers
Education
Graduated Claremont Public School 2000 - 2010
Graduated Uxbridge Secondary School 2010 – June 2014