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Customer Service Quality Control

Location:
Wendell, NC
Posted:
March 28, 2017

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Resume:

**** ********* ** *******, ***** Carolina ***** cell 919-***-**** Alternate 919-***-**** aczjap@r.postjobfree.com

Education Lutcher High School, Lutcher, Louisiana, May 1997

Professional

Experience TRUGreen, Morrisville, North Carolina

Residential Lawn Specialist, (April 2015 – Present) Assisting in sales to current customers through contact on route and

telemarketing. Completes production reports, new sales forms, customer service invoice forms,

daily vehicle inspections and cancel/skip notices daily. Actively responds on a timely basis to customer requests for telephone and in

person service calls. Maintains vehicle and equipment through cleanliness, safety, and general

maintenance.

Conway Freight, Morrisville, North Carolina

Warehouse Associate/Forklift operator, ( February 2014 – April 2015) Responsible for loading and unloading freight, moving products to storage areas

with warehouse equipment. Stacking and storing merchandise in designated areas, picking orders and

assembling various types of freight for shipment. Overseeing warehouse operations and logistics activities performed at the facility. Gathering and ensuring knowledge to all trainees concerning alignment and

transfer on all Quality Control material practices and procedures Worked 12 hours shift daily, lifting up to 60lbs with assistance

L.C. INDUSTRIES, Durham, North Carolina

Quality Assurance Inspector, ( June 2013 – December 2015) Ensure the development of plans and programs for achieving and maintaining

product quality. Monitoring operations to prevent the production of defeats and to verify

adherence to quality requirements Analysis and investigation of adverse quality trends or conditions and initiation of

corrective action. Responsible for quality control materials software during audits and inspections

J.B HUNT (Select staffing ) listed, Garner, North Carolina

Packer & Unloader, ( May 2012 – June 2013) Lifting and/or move up to 50 pounds on a daily basis Translating product specifications to finished goods Reading and interpret documents such as formulas, safety rules, operating and

maintenance instructions and procedure manuals Preparing production equipment for operation by making equipment setup



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