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Customer Service Microsoft Office

Location:
Columbia, SC
Posted:
March 28, 2017

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Resume:

RODNEY COMEGY

*** ******* **** ● Columbia, SC ***09 ● acziy1@r.postjobfree.com ● 302-***-****

OBJECTIVE: Technically-minded, retired veteran seeking to utilize IT support, troubleshooting, and problem solving skills. Polished professional with over 10 + years of customer service experience and extensive knowledge of computer software.

SUMMARY OF QUALIFICATIONS:

•Detailed Oriented, Customer services skills, Configuring and Troubleshooting skills, Security skills, and Critical thinking skills.

•Knowledge of computer software such as Microsoft Office, Windows Powershell, and Windows 10

•Leadership/Management skills strong ability to provide training to individuals and groups using a variety of methods and approaches.

•Strong Organizational and communication skills able to clearly and concisely convey information to users; active listening skills to accurately record clients comments and problems.

•Problem-solving capabilities able to implement effective solutions to complex problems; ability to locate resources efficiently

•Security Clearance

WORK EXPERIENCE

Retired U.S. ARMY

Family Caregiver/Education Development transitioning into a new career (12/2010-present)

U.S. ARMY

Administrative Specialist(Active Duty) (Fort Jackson, SC) (07/2007-12/2010)

•Managed inventory of assets and supplies, monitored level of stocks, sourced for suppliers and submitted invoices

•Prepared business correspondence, memos, and reports

•Processed over 30,000 new soldiers into the Military and provided instructions on the Military process

Postal Clerk (Active Duty)(Fort Hood, TX) (06/2004-06/2007)

•Managed inventory of assets and supplies, monitored level of stocks, sourced for suppliers and submitted invoices

•Perform postal counter work, including sale of stamps and money orders

•Process incoming and outgoing mail

•Process claims and inquiries

Administrative Specialist(U.S. Army reserve) (05/1997-06/2004)

•Provided administrative support, maintained schedules, ordered travel arrangement, and handled mail

•Prepared business correspondence, memos, and reports

•Helped Unit prepare army personnel for deployments

Administrative Specialist(Active Duty)(Fort Meade, MD) (10/1990-05/1997)

•Provided administrative support to the Commanding Officer, maintained schedule of appointment, made travel arrangements, screened calls and handled mail.

•Prepared business correspondence, memos, and reports

•Assisted in implementing a program that helped reduced administrative workload by 25%

•Organized Microsoft PowerPoint presentation for Senior Officers

•Cross-trained personnel in job duties which resulted in reduced supervision and overtime.

•Received recognition for outstanding performance of duties

•Scheduled personnel for a number of different Military Schools

•Organized new and existing personnel with supplies, uniforms, Fitness Test, and other requirements to start school

•Coordinating between departments and operating units in resolving day-to-day administrative and operational problems

•Scheduling and coordinating meetings, interviews, events and other similar activities

EDUCATION:

Temple University, Philadelphia, Pa (09/1984-06/1985) Accountant/Business

US Army, Fort Jackson, SC (10/1990-003/1991) Human Resource Specialist

US Army, Fort Benjamin Harrison, IN (03/1991-05/1991) Postal Operations School

US Army, Fort Hood, TX, Maryland University (05/2006-07/2006) Computer Information Systems

US Army, Fort Jackson, SC, Westwood College (04/2010-05/2010) Computer Graphics/Animation

New Horizons Computer Learning Center, Charlotte, NC (11/2016-02/2017) A+, Network +, and Security + Courses



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