Taghi Taghizade

** *** **** ********** +90-552-***-**** +994*********

aczise@r.postjobfree.com www.linkedin.com/in/taghizade

Summary

More than 10 years’ experience of working in worldwide telecom implementation, integration, expansion and modernization projects those are including 2G, 3G and LTE technologies. I have more than 5 years global customer technical care and troubleshooting support, emergency case handling and escalation team leader experiences in Nokia Networks. Deep knowledge about integration of both IP & ATM configuration and signaling protocols between radio and core networks. Used analyzing tools like EMIL Message Monitoring Tool, DSP browser, MAC TTI Tool, Techlog fetcher, Snapshot analyses, Trace viewer, Wireshark Analyzer and Securty CRT, Application Launcher, BTS manager, Nokia Netact and Huawei U2000 management tools.

Overseas project experiences with multinational companies’ such as O2 UK, Telefonica Germany, Telenor Denmark, Magticom Georgia, Turk Telekom (AVEA) Turkey, Ucell Uzbekistan and MTS Russia.

Experience

Turk Telekom A.S. (Nokia Networks)

Turkey, Ankara Anafartalar, 06050 Altindag

07/2016 - present

LTE EUTRAN Consultant & Nokia BO Operation Team Leader Ankara, Turkey

I am leading Nokia Back Office LTE Babysitting Team and supporting Turk Telekom (ex-AVEA) Project Implementation Management team as a LTE consultant. I am giving both classroom and on the job GSM/UMTS and LTE training more than 20 employees. My responsibility is also covering;

- Making Turk Telekom Back Office Mobile (2G, 3G and LTE) strategy plan

- Compose customer specific "LTE Alarm Analyses and Troubleshooting Document"

- Making inter and intra network Nokia LTE Alarm Correlation (3G to LTE & LTE to LTE)

- Monthly network improvement activities report to the Technology Operation Directorate.

- Reconstitute 2G and 3G alarm description on Alarm Tool and build new ticketing rules

- Managing field team faulty configuration & correction team in Service Management Center.

- Cooperate with BSS Operation division team to update Alarm and Ticketing Procedures.

- Analyzing Technical Notes and new alarm description after eNB SW upgrade FL15A to FL16.

- Maintaining the normal operation of network 2G/3G/LTE RAN services

- Investigation and analysis of critical technical fault for the LTE RAN network.

- Incident reporting for outages and faults in LTE RAN network.

- Perform all RAN assurance related activities, including corrective maintenance, preventive maintenance

- Operational readiness and perform preventative & corrective maintenance.

- Coordinate with support to have second level support or consultation

- Analyze failure trends and identify chronic failures

- Recommend service re-design to avoid service quality problems or capacity problems

- Suggest reconfigurations based on market, customer and service requirements

- Knowledge transfer and train other resources of the BO and SMC team.

- Control integration process is integrated into the overall site implementation processes and plans

- Support RAN network integration processes, acceptance period and reporting.

Coriant, Inc.

Azerbaijan, Baku AZ1000, Parlament pr. 500

09/2015 – 06/2016

Technical Operations Manager, 09/2015 – 06/2016 Baku, Azerbaijan

Managing a highly technical workforce responsible for engineering, furnish installation and testing of telecommunication equipment (EFI&T). Interface with organizations to plan, organize, direct and control engineering, installation and testing for current and future products. Planning and managing HW & SW update/upgrade as a part of care contract agreement. Develop department objectives consistent with Coriant's business goal and objectives. Insure resources are available to meet all customer request dates. Monitor compliance with Coriant's acceptance testing methodologies, checklist, procedures, standards and business practices. Audit project status; assure work is completed on schedule and within budget. Responsible for staff development, performance management, performance evaluation and providing career planning. Manage the effectiveness of tools, documentation, training and work processes.

Baku European Games Operation Committee

Azerbaijan, Baku AZ1002, Zarifa Aliyeva Street, 41

11/2014 - 07/2015

Technology Delivery and Solution Manager, 11/2014 – 07/2015 Baku, Azerbaijan

Managing the implementation, operational support and decommissioning of the ICT infrastructure and services across one or more venues. Managing sub-contractors to ensure operational excellence is delivered. Responsible for the integrated management and delivery of technology services in venues to specifications as agreed with customers. Lead the planning of the detailed allocation and layout for the technology services required in all competition and non-competition venues. Manage the venue specific delivery and operations of all Technology services in venue. Work with venue management and technology partners to develop a concept for the operation of the venues taking that through to developing and implementing operational processes for the technology team that meet the overall venue needs. Cooperate with each Technology service teams in the development, documentation and implementation of technology services on venue. Coordinate production of venue specific equipment layout drawings and detailed space design for critical Technology spaces.

Implementing and delivery of agreed technology services and infrastructure ensuring solutions meet the overall objectives of an adequate and appropriate standard. Also ensuring that all functional areas and external stakeholders are satisfied with the planning, implementation and on-going maintenance of venue technology elements. Develop effective relationships with other Technology functional areas, with the operators of existing venues, to help create robust and cost effective solutions. Documentation of the detailed venue delivery and installation process, including information gathered at venue team meetings, workshops, aligned with the Venue Technology project plan and the Integrated Venue Timelines. Ensure a focus on the maximum reuse of existing infrastructure is applied throughout planning delivery and operations.

Nokia (Nokia Solutions and Networks)

Azerbaijan, Baku AZ1029, Heydar Aliyev Ave, 95

05/2007 -10/2014

MBB RAN Sr. Care Service Engineer, 7/2011 – 10/2014 Baku, Azerbaijan

Act as customer’s local interface for mobile broadband radio access service delivery and support. Execute radio access care and NI tasks typically within own country and region. Provide first level technical support for customer queries, according to customer contract and internal support model. Responsible for meeting contracted response times. Troubleshoot requests in mobile broadband radio access group and determine need for technical escalation to next level support. Responsible as technical customer contact during request resolution. Conduct knowledge searches for potential solutions and other requests in progress. Record updates and information periodically or on an as required basis. Handle technical questions, provides understanding of customer’s network configuration, co-ordinates resolution delivery. Do on site troubleshooting if required and responsible for emergency support activities. Utilized several troubleshooting tools in own technology area. Apply customer specific parameterization and configuration in the network elements’ subsystems. Perform SW maintenance activities such as installation and test of technical change notes and change deliveries. Carry out independently complex technical activities such a SW upgrades, updates including on-line SW change service, expert support, preventive care and technical audits on site. On-site support at customers premises participating network operation service, when applicable. Plan and run a sub project like SW upgrade, SW change planning, advance support and tailored technical support with limited scope. On request perform installation and commissioning and integration activities. Network expansion activities and discussion issues with customer.

Key projects:

Azerfon Multi-Vendor (Nokia - ZTE) RNC pooling and IuR integration

Turk Telekom LTE 4.5G FL16 SW upgrade in Turkey

Avea HW expansion & upgrade Project in Turkey

Bakcell – Azerfon (Azerconnect JV) MOCN Project

Azerfon SA-OMS integration, load-sharing & RNC migration

Magticom LTE trial, iOMS integration in Georgia

Telia – Telenor MOCN Project, OJT in Denmark

Azerfon RA SW Upgrade Project, RU30 – RU40 in Azerbaijan

NOC Management Avea MS Project in Turkey

O2 UK LTE Project, OJT in United Kingdom

Bakcell RA SW Upgrade Project, RU10-RU20

Azerfon 3G HSPA Roll-out project

MTC Project, RNC HW Expansion in Russia

Azerfon RA SW Upgrade Project, RU20 – RU30

Bakcell Flexi-BSC integration Packet Abis configuration

Network Operation Control Center Management, 6/2010 - 7/2011 Istanbul, Turkey

NOC Team management & shift employee motivation and responsible for NOC escalations and plus reporting. Ensures escalation control and management for network events and NOC tools capability needs. Managing trouble ticketing process and SLA control a part of customer MS contract agreement. NOC processes and procedures are enforced, regularly reviewed and updated. Undertake special assignments to resolve network operations issues, ensures security of the Network and NOC premises. Outage Reporting and management of follow-up actions. Provides NOC daily, weekly and monthly reports for Operations Director.

Key projects:

Avea Rollout project with 63 BSC, 15 RNC and ~10000 BTS.

Avea Training, more than 20 NOC engineer trained (Nokia 2G + 3G)

BSS Customer Support Engineer, 5/2007 - 6/2010 Baku, Azerbaijan

Responsible for ensuring network uptime through preventive maintenance of BSC sites and effective fault management in case of fault occurrence and also assists field engineers in performing their assigned activities at BSS locations. Coordinating and interfacing with product lines concerning BTS unusual problem and corresponding with customer for implementing the corrective actions to the network. Responsible for on-site troubleshooting, system performance monitoring and analysis. New site creation, BSC DX platform cabling, commissioning and integration were also the part of my responsibilities.

Key projects:

Bakcell Rollout Project, more than 1500 sites swapped

Bakcell Core Project, new core site installation

Bakcell Rehoming Project, more than 10 BSC

Ucell Project in Uzbekistan (BTS swap and BSC rehoming)

Education & Training

Yildiz Technical University, Istanbul, TR

Bachelor of Electronics and Telecommunication Engineering

9/2000 – 7/2005

Certificated trainings:

RA4112-16A Flexi Multiradio LTE BTS Hands-on Training by Nokia Academy

RA4113-16A Flexi Multiradio LTE BTS Troubleshooting Workshop by Nokia Academy

Event Leadership Training by Baku European Games Operation Committee

Advanced First Aid Training by International SOS

Conducting Effective Meetings Training by ADA University

Designing and Delivering Effective Presentations Training by ADA University

Planning and Organizing Training by ADA University

Customer Service Orientation Exam by Nokia

Care Software Service Certifications (CSE’s) by Nokia

RA4115-06A Flexi Multiradio LTE BTS Hands-On Delta Workshop by Nokia

RN4635-20A RNC OMS Hands-on Training (RU20) by Nokia Academy

Turkey, Ankara

Turkey, Ankara

Azerbaijan, Baku

Azerbaijan, Baku

Azerbaijan, Baku

Azerbaijan, Baku

Azerbaijan, Baku

Azerbaijan, Baku

Azerbaijan, Baku

Poland, Warsaw

Finland, Espoo

RN2818-20A BSC IP Connectivity by Nokia Academy

Germany, Dusseldorf

RN3301-20A 3G Radio Access Network Integration (RU20) by Nokia Academy

Finland, Espoo

RN2403-14N Flexi-BSC Delta (RG10) by Nokia Academy

Poland, Warsaw

RN3323-10A RNC Operation and Integration (RU10) by Nokia Academy

Finland, Espoo

RN7603-01 3G Boot-camp I by Nokia Academy

Finland, Espoo

RN7603-02 3G Boot-camp II by Nokia Academy

Finland, Espoo

RN7603-03 3G Boot-camp III by Nokia Academy

Finland, Espoo

RN7602-01 2G Boot-camp II by Nokia Academy

Germany, Munich

RN7602-02 2G Boot-camp I by Nokia Academy

Germany, Munich

RA2216-10S Operation, Administration and Maintenance by Siemens Academy

Germany, Munich

Introduction to Automation PLC Training by Schneider Electric

Turkey, Istanbul

RA2221-09S SBS BR 9.0 Commissioning by Siemens Academy

Russia, Moscow

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