Atilla (Nick) Caylak
Toronto, Ontario / Canada 1-416-*******
e-mail: aczimr@r.postjobfree.com
OBJECTIVE
Seeking Manager, Supervisor, Foreman or Instructor/Trainer position in Automotive, Transportation, Earth-Moving & Construction, Mining, Quarry, Forestry and Farm Machinery Industry.
HIGHLIGHTS
Many years workshop/field service & parts management experience in Automotive / Light & Heavy-Duty Commercial Vehicles / Heavy- Duty Machinery.
Ability to manage & coach and motivate a ( unionized or non-unionized) team, train
and lead them to success.
Can perform service work to assist with overflow & emergencies and unsolved technical failures, as needed.
Proficiency in workshop & field service/parts management softwares as Spread Sheet Application, ADP/Mitchell, Reynolds & Reynolds, Superservice Triage, TMT Fleet Maintenance, Fleet Management-FleetFocus M5, SAP PM Module,Compass, Kronos,VMS Fleet Management.
Ability to enforce Health & Safety regulations and promote a safe work environment
Solid understanding of financial reports.
Solid knowledge of CEPA/US- EPA Emission Technology (Tier/NTE) Standards and Regulations for Highway & Off-Road Engines, SAE J 1667 and SAE J 1979.
Solid knowledge of Occupational Health / Safety Act & Regulations and ESA – Employment Standards Act.
Solid knowledge of On-Board OBD-2 software & network, multiplexing, electronic computing devices as modules & control units - ECU and diagnostics of them.
Solid knowledge of data bus software protocols as ISO 11783, ISO 11898, ISO16845, ISO Can 2.0, SAE J 1587, SAJ 1708, SAE J 1850, SAE J 1939, electronic control networks as Caterpillar DBS and SIS,Cummins ISX, Nexix,CAN-BUS, CAN open,
Device Net, LIN, Flex Ray and CAT Data.
Proficiency in computer knowledge as Microsoft Office, Windows, Spread
Sheet Application, Word, Excel, Power Point and Outlook.
Canadian Citizen, Engineer & Mechanic, Non-smoker, Drug & Alcohol Free .
EXPERIENCE
CIVIL ART CONSTRUCTION INC. – Toronto / Canada
Equipment Service Manager, 2015 February---Present
1 Planning and coordinating the inspection, repair and maintenance of company owned & rental equipments as forklift, skid-steer loader, compact track loader & excavator, aerial equipments ( scissor lift, zoom boom, aerial work platform, telescopic boom lift, articulating boom ) and earth-moving machines ( dozer, loader, excavator, grader )
2 Managing shop mechanics and standards of performance & work output.
3 Performing service work to assist with emergencies and unsolved technical failures of equipments, as needed.
SGS CANADA INC. / Contractor for Suncor oil sands in Fort McMurray-Alberta / Canada
SUNCOR Haul Truck, Grader & Tracks Repair Shop - A/C & F/S Technician
2013 June --- 2015 January
Provided heavy-duty repair service & maintenance on A/C-Air Conditioning and F/S-Fire Suppression systems of Haul Trucks ( Caterpillar and Komatsu ) and Graders ( Caterpillar )
TRUE WAY AUTOMOTIVE – Toronto / Canada
Repair Shop – Service & Parts Manager ( Car and Light Commercial Vehicles )
2011 July---2013 June
1Maximized the efficiency, revenue and productivity of the service department and achieved the highest levels of customer satisfaction.
2Managed the parts department, maintained the right mix & level of stock and increased revenue by selling parts to customer.
METRO DISTRIBUTION CENTER – Toronto / Canada
Repair Shop - First Class Mechanic, 2005 August – 2011 July
1Provided repair service and maintenance on Electric Forklifts, Scrubbers, Scissor Lifts ( Sky- Jack ) and Pallet- Jacks.
2Ordered necessary parts for repairs.
FORD AUTOMOTIVE Inc.-Vehicle Production Plant- OEM / Istanbul - Turkey
Aftersales Service Technical Research&Trouble Shooting Team Leader, 2003 - 2004
1Researched and pointed technical failures on passenger cars, light & heavy-duty trucks
manufactured by the company plant and successfully solved the problems.
2Responded all unsolved failures in Country, personally inspected the vehicles, pointed the
problems and supervised repair operations.
Aftersales (Service&Parts) Zone Manager, 1994 – 2003
1 Inspected and visited all authorized Ford dealers in the region .
2 Communicated with dissatisfied customers to resolve complaints fairly and equitably.
3Performed on the job trainings, trained authorized dealers’service managers to increase their profits.
EUROGOLD Mining Inc.-“ Ovacik ” Gold Mine -Bergama / Turkey
(Open Pit & Underground) Job Site
Supervisor, Mining Equipment, 1991 - 1994
1Scheduled service work load to maximize productivity in the shop and the field.
2Understanded and provided direction on financial implications for all requests and work completed
including invoicing, warranties, repairs,claims and policies.
3Promoted and participated in workplace safety, environmentally sound and healthy behaviours and
objectives.
4Researched and pointed technical failures on all surface/open pit & underground equipments as
haul truck,dump truck,boom truck,track-type tractor,loader,dozer,grader,scraper,excavator,
scissorlift,utility vehicle, fuel&lube truck, underground robolt drill,rock drill,drill rig,bolting
jumbo,boom bolter,pulverizing machinery, crushing&screening plant,wash plant,gold recovery
extractor&helicoid blaster, hopper/feeder,roll crusher,jaw crusher, impact crusher,roller&ball
mill, conveyor&portable placer, mineral processor,concentrator,sluice,scrubber,generator.
TOYOTA AUTOMOTIVE Inc. –Vehicle Production Plant - OEM / Istanbul - Turkey
Company Aftersales Service Technical Training Chief Instructor, 1989 - 1991
1Built technical aftersales training department in Country.
2Planned and prepared annual training programs and successfully lead a team contents 5 instructors.
3Prepared technical training documents for cars and light & heavy commercial vehicles.
4Performed and also supervised technical trainings for authorized Ford dealers’ mechanics.
ATA CONSTRUCTION Inc.-“Ataturk ”Dam Construction Job Site - Bozova/Sanliurfa-Turkey
Workshop & Field Service Engineer, 1984 - 1989
1.Provided service and maintenance of heavy-duty earth moving & construction machines and
equipments at the biggest dam project construction job site in Europe.
2.Organized, supervised service operations and trained mechanics and all staff.
HEMA Farm Tractor and Agricultural Machineries Inc. – Istanbul / Turkey
Field Service Specialist, 1980 – 1984
EDUCATION and TRAINING
oCertified Automotive Service Technician-310 S (Canada Interprovincial-Red Seal) Journeyperson from Ontario College of Trades / Canada.
oCertified Truck&Coach Technician-310 T(Canada Interprovincial-Red Seal )
On-Road/Highway Journeyperson from Ontario College of Trades / Canada.
oCertified Heavy Duty Equipm. Tech-421A(Canada Interprovincial-Red Seal )
Off-Road/Highway Journeyperson from Ontario College of Trades / Canada.
oClass G Driving Licence from Ontario / Canada ( with a very clean abstract )
oCentennial College / Toronto - Trailer Technician Certificate
oCentennial College / Toronto - Small Engine Repair Course Certificate
oCentennial College / Toronto – Hybrid and Electric Vehicles Course Certificate
oIndustrial Skills Certificate-9 weeks course for warehouse&logistics environment
oJourney Person Program Heavy Duty Truck Electrical Level-1 Certificate
oJourney Person Program Heavy Duty Truck Electrical Level-2 Certificate
oRaymond Reach Electric Forklift Repair&Maint.Diploma Johnston Equipment
oFORD Light&Heavy Commercial Vehicles Technical Systems&Troubleshooting Course
oFORD Passenger Cars Technical Systems&Troubleshooting Course
oFORD SMS – Service Management/Maintenance System & Software Course
oTOYOTA Car Models, 4 ( Four ) Months Technical Training, Nagoya/JAPAN
oCATERPILLAR Power Generation Service Course
oCATERPILLAR Technical Systems&Troubleshooting Complete Service Course
oCATERPILLAR / DBS - Dealer Business System Course
oCATERPILLAR / SIS – Service Information System Course
oM.S. in Agricultural Machineries Engineering, Ege University - Izmir/Turkey
( Equivalent to Masters of Agricultural Machineries Engineering Degree from an Ontario University as determined by WES - Canada )
oHRAI Ozone Depletion Prevention Certificate – ODP Card / Ontario
oDRIVE CLEAN Certified Repair Technician Card / Ontario
oDRIVE CLEAN Light Duty Vehicle Inspector Card / Ontario
oPROPANE ENGINE TECHNICIAN. ICE-P Certificate from TSSA / Ontario
oNATURAL GAS TECHNICIAN. ICE-N Certificate from TSSA / Ontario
Member of SAE, MSHA - US Mine Safety and Health Administration, EGSA, IATN, ACSA and ASE.