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Service Technician

Location:
Toronto, ON, Canada
Posted:
March 28, 2017

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Resume:

Atilla (Nick) Caylak

Toronto, Ontario / Canada 1-416-*******

e-mail: aczimr@r.postjobfree.com

OBJECTIVE

Seeking Manager, Supervisor, Foreman or Instructor/Trainer position in Automotive, Transportation, Earth-Moving & Construction, Mining, Quarry, Forestry and Farm Machinery Industry.

HIGHLIGHTS

Many years workshop/field service & parts management experience in Automotive / Light & Heavy-Duty Commercial Vehicles / Heavy- Duty Machinery.

Ability to manage & coach and motivate a ( unionized or non-unionized) team, train

and lead them to success.

Can perform service work to assist with overflow & emergencies and unsolved technical failures, as needed.

Proficiency in workshop & field service/parts management softwares as Spread Sheet Application, ADP/Mitchell, Reynolds & Reynolds, Superservice Triage, TMT Fleet Maintenance, Fleet Management-FleetFocus M5, SAP PM Module,Compass, Kronos,VMS Fleet Management.

Ability to enforce Health & Safety regulations and promote a safe work environment

Solid understanding of financial reports.

Solid knowledge of CEPA/US- EPA Emission Technology (Tier/NTE) Standards and Regulations for Highway & Off-Road Engines, SAE J 1667 and SAE J 1979.

Solid knowledge of Occupational Health / Safety Act & Regulations and ESA – Employment Standards Act.

Solid knowledge of On-Board OBD-2 software & network, multiplexing, electronic computing devices as modules & control units - ECU and diagnostics of them.

Solid knowledge of data bus software protocols as ISO 11783, ISO 11898, ISO16845, ISO Can 2.0, SAE J 1587, SAJ 1708, SAE J 1850, SAE J 1939, electronic control networks as Caterpillar DBS and SIS,Cummins ISX, Nexix,CAN-BUS, CAN open,

Device Net, LIN, Flex Ray and CAT Data.

Proficiency in computer knowledge as Microsoft Office, Windows, Spread

Sheet Application, Word, Excel, Power Point and Outlook.

Canadian Citizen, Engineer & Mechanic, Non-smoker, Drug & Alcohol Free .

EXPERIENCE

CIVIL ART CONSTRUCTION INC. – Toronto / Canada

Equipment Service Manager, 2015 February---Present

1 Planning and coordinating the inspection, repair and maintenance of company owned & rental equipments as forklift, skid-steer loader, compact track loader & excavator, aerial equipments ( scissor lift, zoom boom, aerial work platform, telescopic boom lift, articulating boom ) and earth-moving machines ( dozer, loader, excavator, grader )

2 Managing shop mechanics and standards of performance & work output.

3 Performing service work to assist with emergencies and unsolved technical failures of equipments, as needed.

SGS CANADA INC. / Contractor for Suncor oil sands in Fort McMurray-Alberta / Canada

SUNCOR Haul Truck, Grader & Tracks Repair Shop - A/C & F/S Technician

2013 June --- 2015 January

Provided heavy-duty repair service & maintenance on A/C-Air Conditioning and F/S-Fire Suppression systems of Haul Trucks ( Caterpillar and Komatsu ) and Graders ( Caterpillar )

TRUE WAY AUTOMOTIVE – Toronto / Canada

Repair Shop – Service & Parts Manager ( Car and Light Commercial Vehicles )

2011 July---2013 June

1Maximized the efficiency, revenue and productivity of the service department and achieved the highest levels of customer satisfaction.

2Managed the parts department, maintained the right mix & level of stock and increased revenue by selling parts to customer.

METRO DISTRIBUTION CENTER – Toronto / Canada

Repair Shop - First Class Mechanic, 2005 August – 2011 July

1Provided repair service and maintenance on Electric Forklifts, Scrubbers, Scissor Lifts ( Sky- Jack ) and Pallet- Jacks.

2Ordered necessary parts for repairs.

FORD AUTOMOTIVE Inc.-Vehicle Production Plant- OEM / Istanbul - Turkey

Aftersales Service Technical Research&Trouble Shooting Team Leader, 2003 - 2004

1Researched and pointed technical failures on passenger cars, light & heavy-duty trucks

manufactured by the company plant and successfully solved the problems.

2Responded all unsolved failures in Country, personally inspected the vehicles, pointed the

problems and supervised repair operations.

Aftersales (Service&Parts) Zone Manager, 1994 – 2003

1 Inspected and visited all authorized Ford dealers in the region .

2 Communicated with dissatisfied customers to resolve complaints fairly and equitably.

3Performed on the job trainings, trained authorized dealers’service managers to increase their profits.

EUROGOLD Mining Inc.-“ Ovacik ” Gold Mine -Bergama / Turkey

(Open Pit & Underground) Job Site

Supervisor, Mining Equipment, 1991 - 1994

1Scheduled service work load to maximize productivity in the shop and the field.

2Understanded and provided direction on financial implications for all requests and work completed

including invoicing, warranties, repairs,claims and policies.

3Promoted and participated in workplace safety, environmentally sound and healthy behaviours and

objectives.

4Researched and pointed technical failures on all surface/open pit & underground equipments as

haul truck,dump truck,boom truck,track-type tractor,loader,dozer,grader,scraper,excavator,

scissorlift,utility vehicle, fuel&lube truck, underground robolt drill,rock drill,drill rig,bolting

jumbo,boom bolter,pulverizing machinery, crushing&screening plant,wash plant,gold recovery

extractor&helicoid blaster, hopper/feeder,roll crusher,jaw crusher, impact crusher,roller&ball

mill, conveyor&portable placer, mineral processor,concentrator,sluice,scrubber,generator.

TOYOTA AUTOMOTIVE Inc. –Vehicle Production Plant - OEM / Istanbul - Turkey

Company Aftersales Service Technical Training Chief Instructor, 1989 - 1991

1Built technical aftersales training department in Country.

2Planned and prepared annual training programs and successfully lead a team contents 5 instructors.

3Prepared technical training documents for cars and light & heavy commercial vehicles.

4Performed and also supervised technical trainings for authorized Ford dealers’ mechanics.

ATA CONSTRUCTION Inc.-“Ataturk ”Dam Construction Job Site - Bozova/Sanliurfa-Turkey

Workshop & Field Service Engineer, 1984 - 1989

1.Provided service and maintenance of heavy-duty earth moving & construction machines and

equipments at the biggest dam project construction job site in Europe.

2.Organized, supervised service operations and trained mechanics and all staff.

HEMA Farm Tractor and Agricultural Machineries Inc. – Istanbul / Turkey

Field Service Specialist, 1980 – 1984

EDUCATION and TRAINING

oCertified Automotive Service Technician-310 S (Canada Interprovincial-Red Seal) Journeyperson from Ontario College of Trades / Canada.

oCertified Truck&Coach Technician-310 T(Canada Interprovincial-Red Seal )

On-Road/Highway Journeyperson from Ontario College of Trades / Canada.

oCertified Heavy Duty Equipm. Tech-421A(Canada Interprovincial-Red Seal )

Off-Road/Highway Journeyperson from Ontario College of Trades / Canada.

oClass G Driving Licence from Ontario / Canada ( with a very clean abstract )

oCentennial College / Toronto - Trailer Technician Certificate

oCentennial College / Toronto - Small Engine Repair Course Certificate

oCentennial College / Toronto – Hybrid and Electric Vehicles Course Certificate

oIndustrial Skills Certificate-9 weeks course for warehouse&logistics environment

oJourney Person Program Heavy Duty Truck Electrical Level-1 Certificate

oJourney Person Program Heavy Duty Truck Electrical Level-2 Certificate

oRaymond Reach Electric Forklift Repair&Maint.Diploma Johnston Equipment

oFORD Light&Heavy Commercial Vehicles Technical Systems&Troubleshooting Course

oFORD Passenger Cars Technical Systems&Troubleshooting Course

oFORD SMS – Service Management/Maintenance System & Software Course

oTOYOTA Car Models, 4 ( Four ) Months Technical Training, Nagoya/JAPAN

oCATERPILLAR Power Generation Service Course

oCATERPILLAR Technical Systems&Troubleshooting Complete Service Course

oCATERPILLAR / DBS - Dealer Business System Course

oCATERPILLAR / SIS – Service Information System Course

oM.S. in Agricultural Machineries Engineering, Ege University - Izmir/Turkey

( Equivalent to Masters of Agricultural Machineries Engineering Degree from an Ontario University as determined by WES - Canada )

oHRAI Ozone Depletion Prevention Certificate – ODP Card / Ontario

oDRIVE CLEAN Certified Repair Technician Card / Ontario

oDRIVE CLEAN Light Duty Vehicle Inspector Card / Ontario

oPROPANE ENGINE TECHNICIAN. ICE-P Certificate from TSSA / Ontario

oNATURAL GAS TECHNICIAN. ICE-N Certificate from TSSA / Ontario

Member of SAE, MSHA - US Mine Safety and Health Administration, EGSA, IATN, ACSA and ASE.



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