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Customer Service Manager

Location:
Claremont, NC
Posted:
March 27, 2017

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Resume:

*** * * **.

Newton, NC *****

Phone: 828-***-****

E-mail: aczii3@r.postjobfree.com

Jennifer Brenes

Objective Seeking an opportunity enabling growth within a company utilizing the bilingual and management skills learned throughout my working experience.

Work experience May 2016 – February 2017 Vondrehle Maiden, NC

Level 1 Assistant/Machine Operator

Upholding company standards by ensuring the machine ran at all times

Maintain working area clean at all times

Quality control

Team work

May 2014 – March 2016 Hertz Hickory, NC

Assistant Branch Manager

Supporting achievement of location sales and margin goals

Achieving individual sales goals and customer service goals

Growing sales utilizing business-to-business sales tactics

Upholding company standards by ensuring cars are presentable to customers

Clean and service facilities to ensure customer satisfaction

Strong communication and multitasking skills

Finance & Accounting Management, Revenue Management, Fleet Management

January 2013 – December 2013 Vidant Medical Center Greenville, NC

Patient Access Representative

Perform patient registration

Work with physicians and clinical staff to complete registration

Verify insurance benefits using electronic insurance eligibility software, internet or via phone

Obtain authorizations and pre-certification for applicable visits

Maintain excellent communication skills with clients, supervisors, associates, and coworkers

December 2007 – August 2010 Onin Group Statesville, NC

Branch Manager

Interview, staff, train and recruit quality candidates for employment

Obtain references and criminal background checks, and implement drug tests

Maintain excellent communication skills with clients, supervisors, associates, and coworkers

Deliver checks to clients, orientation, testing, hiring, and terminating temporary associates

Daily interaction with supervisors, Human Resources, and Plant Managers

Supervise and counsel employees based on company policies

Education 2006 – 2011 Catawba Valley Community College Hickory, NC

Associates in Science

Composition and English Classes

Languages Fluent in English and Spanish



Contact this candidate