Objective:
To align myself with a progressive growing company that rewards hard work and positive contributions. To be able to use my creativity to contribute to the growth of an organization while, continuing to master my craft and obtaining new skills and experiences to better myself professionally.
Experience:
Warehouse/Labor
Requested Personal: February 2017- Present
Shipment:Wrap pallets
Hand stack boxes
Block and Brace Outbound Shipment
Performed Liner Duty
Cut wood to appropriate size using saw
Clean and organized work station
Moved pallets from one end of the warehouse to the other end
Monitored use of wood and nails
Prepare outbound loads
Used a Measuring tool as well as a tape measure to load Octal
Labor
Molina Landscaping: October 2016- February 2017
Drove to job site to collect pay
Used Hand tools to get certain jobs done
Was called in when employer would call out
Clean and organized tool room
Talked to customers and clients regarding ideas and negotiated pay
Picked up Equipment from stores and took tools out to job sites
Performed labor work daily
Prepared and checked tools daily after employers would use them
SECURITY GUARD/ SOPS CALL CENTER REPRESENTATIVE U.S. SECURITY: March 2016- October 2016
Monitor 100+ cameras within our facilities across the US to detect and prevent signs of potential threats and ensure security of doors, windows, and drivers.
Maintain daily logs of irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Called police or fire department in case of emergency, such as fire or presence of a suspicious person.
Provided physical and psychological protection for all visitors, students, and employees.
Patrolled (fixed posts, walking patrols and/or mobile), reporting and documenting any conditions that might constitute a security or safety hazard.
Prepared incident reports, obtained written or oral statements, assisted local police agencies during investigations or emergencies.
Answered telephone calls to answer questions and provide information during non-business hours
Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
Accurately answered several incoming calls from drivers and facilities around the US while maintaining excellent customer services levels.
Monitor panic alarms and door terminal and panel alarms
HD SUPPLY- DC STORE
WAREHOUSE ASSOCIATE- TEMP JOB: February 2015– May 2015
Ensure that appropriate changes were made to resolve customers' issues.
Advise customers on substitution of merchandise when identical replacements are not available.
Fill customer orders from stock.
Mark and store parts in stockrooms per prearranged systems.
Place new merchandise on display.
Unloading/loading of trucks to keep inventory at acceptable levels.
Examine returned parts for defects
Serviced customers with kindness and expertise while respecting their time constraints.
Pull, pack and ship orders in an accurate manner
Unloaded and processed incoming merchandise
Moved, stored, and transferred merchandise
Maintained stock in an ordered fashion on shelves
Processed outbound shipments of inventory via UPS and commercial carrier
Maintained a clean and safe condition of equipment and work area
Used hand and forklifts safely
CASHIER/DRIVE THROUGH
WHATABURGER: December 2013-March 2014
Cashiering in a fast pace to reduce customer’s wait time, auditing tills. Putting customers first while providing Great customer satisfaction.
Greet customers politely as they approach the drive thru window
Ask customers for their specific order – listen carefully to what the customers are saying
Answer any questions that the customers may have regarding the ingredients or availability of certain food items on the menu
Provide information to customers regarding the day’s specials and any discounts that the organization may be offering
Take orders for food and drinks and input them in correctly into the database
Repeat orders to ensure accuracy and ensure that any mistakes are immediately corrected
Provide customers with payment information and take cash or process credit cards as form of payment
Return any change rendered to the customer after counting it out appropriately
Assist food preparation staff in preparing, checking, and packing food items keeping in mind the company’s specific instructions
Ensure that condiments and napkins are packed with the order
Hand customers their orders and thank them politely for choosing the service
Tally cash register at the end of each shift and make sure that there is enough change left for the cashier on the next shift
Education
High School - Joe Frank Campbell December 2013- June 2014
HIGH SCHOOL DIPLOMA
Skills:
Customer Service, MS Office, Sales, Adobe, Purchase Order, Quality Control, Quality Assurance, Material Management, Project Planning, Inventory Control, Write Policies, Write Procedures, Strong organizational and interpersonal skills, Able to perform multiple tasks simultaneously, Profound ability to follow and accomplish instructions with minimal supervision, Word Processing, Mathematics, Problem Solving, Adaptability, Collaboration, Strong Work, Critical Thinking, Self-Confidence, Handling Pressure, Leadership, Creativity
Certifications:
TWIC Registered
Languages: Fluent in English and Spanish