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Customer Service Dental

Location:
Dubai, DU, United Arab Emirates
Posted:
March 27, 2017

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Resume:

Objective

Energetic and self-motivated General Dentist with 10+ years’ hands-on experience in dentistry, radiology and sterilization. Proven record of managing patients utilizing exceptional communication and customer service skills. Demonstrated ability to relate to patients from diverse backgrounds and different age groups. Able to work as part of the dental team, and has a flexible approach to work.

Looking for a General Dentist opportunity to work with a forward thinking and highly regarded dental organization.

Skills

-Excellent communication and interpersonal skills.

-Experience of advising patients on brushing & other aspects of dental care.

-Keeping up to date with the latest developments in dentistry.

Experience

DEPUTY HEAD OF DENTAL DEPARTMENT

AMR IBN ELAAS MEDICAL CENTER, CAIRO, EGYPT –(5/2014– 12/2016)

Duties:

-Responsible for preparing reports about the needs of the clinic in terms of dental materials, instruments and evaluate the efficiency of the dental units and devices and arranging the necessary maintenance schedule.

-Maintain all properties (equipment, machines, products…) to ensure they remain in good and serviceable condition.

-Purchase all of necessary needs for the clinic in terms of tools and materials and compare the quotation from the medical suppliers.

-Writing reports about the monthly consumed dental materials.

-Submit monthly and semi-monthly reports on the progress of work and follow-up organization of work within the clinic.

-Responsible for the training committee of doctors, dentists,

pharmacists and nurses, as well as the staff about occupational hazards and how to raise the quality of the medical service.

GENERAL DENTIST

AMR IBN ELAAS MEDICAL CENTER, CAIRO, EGYPT –(12/2006– 4/2014)

Duties:

-Diagnoses dental problems in adult and pediatric patients.

-Provided anesthesia prior to procedures.

-Does cavity filling and applied sealants as needed.

-Does esthetic restoration for anterior and posterior teeth.

-Make root canals in lieu of teeth extractions

-Does cavities and filling and pulp therapy in children.

-Performs dental prophylaxis (teeth cleaning).

-Maintain periodontal health by scaling and root treatment.

-Performs tooth extractions.

-Prescribes medications for patients.

-Sets a follow-up appointment on patients who underwent delicate dental procedures.

-Patient awareness about methods of oral hygiene measures.

GENERAL DENTIST

EL RIAD DENTAL CLINIC, CAIRO, EGYPT - (2011– 2012)

Duties:

-Diagnosed dental conditions in adult and pediatric clients.

-Provided anesthesia prior to procedures.

-Extracted teeth as required.

-Performed oral prophylaxis or teeth cleaning.

-Done cavity filling and placed sealants as warranted.

-Whitened teeth with medications and laser procedures.

-Does cavities and filling and pulp therapy in children as well as making crown for devitalized deciduous teeth.

-Making space maintainers for missed deciduous teeth.

-Does reduction and crown construction for damaged teeth.

-Does replacement to missing teeth by fixed and removable prosthesis.

-Taking primary impression for the patient prior to orthodontic planning.

-Implements teeth whitening procedures with the latest medications and procedures.

-Prescribed pain medications and antibiotics to patients.

-Instructed patients on proper dental care and regular check-up.

DENTAL ASSISTANT

EL RIAD DENTAL CLINIC, CAIRO, EGYPT - (2006-2009)

Duties:

- Providing professional dental service and care to patients.

- Provided anesthesia prior to procedures.

- Examining patient’s teeth and diagnosing their dental conditions.

- Filling cavities, examining x rays, straightening teeth and repairing fractured teeth.

-Assist in major and minor oral surgeries.

- Prepare dental materials like cements, amalgam, composite, impression materials, etc.

- Promptly follow all instructions from the dentist dealing with patient comfort.

- Take inventory, stock all supplies, instruments and medications and order supplies.

- Other responsibilities include: Taking, developing and processing dental x-rays and maintaining x-ray machinery, performing required laboratory procedures, using four-handed assisting technique and keeping dental equipment in good, clean condition at all times.

INTERNSHIP, HOSPITALS AND CLINICS:

Faculty of Dentistry, Cairo University, Cairo, Egypt - (1/11/2005 – 2/ 5/2006)

Dar Al Salam Hospital, Cairo, Egypt - (3/5/2006 – 31/10/2006)

Education

Bachelor's Degree of Oral Medicine and surgery (2000-2005)

Faculty of Dentistry, Cairo University, Cairo, Egypt.

Grade: Very Good With the high grade of honors.

Courses &Continuous Education:

Professional License

- Permanent License as Qualified Dentist, Ministry of Health, Egypt ( no. 25081)

- DHA Eligibility Letter (Health Regulation Department - Dubai)

Language Skills

- Native language Arabic

- Good command of both written and spoken English

Other Information

Date of Birth: 10/2/1984

Nationality: Egyptian

Religion: Muslim

Marital Status: Married

Visa Status: Tourist Visa till 11/4/2017

References

Declaration

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake to inform you of any changes therein, immediately.

I consider myself to be flexible, being able to Co-operate and work well as part of a team and independently and look forward to utilizing my acquired experiences to a position with greater responsibilities and challenges.

Yours Faithfully,

Mayada Mohamed



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