Human Resource Manager

Danielle C. Thornton

**** ********* **** #*** *******, FL 32835

321-***-**** Cell aczido@r.postjobfree.com

Business Partner / Leader / Talent Manager

Highly successful Director & business partner with expertise in full lifecycle recruiting, business development, and human resource functions to drive a successful business. Strong experience leading and coaching a team to work together to achieve the highest possible results. Key skills include:

Solid leader and mentor, ensuring department and company-wide results.

Developing relationships with internal and external customers to enhance business needs.

Experience training & presentation skills at all levels.

Assessing and evaluating people and situations to develop needs assessment and strategic planning.

Excellent organizational and communication skills, on all levels.

Ability to handle confidential issues with tact and diplomacy.

Strong computer skills: Excel, Word, Power Point, Publisher, & Outlook.

Employment History

Zenith Education Group, Orlando, FL 2009- Present

Director of Career Services (10/10 – Current)

Accomplishments: Attended Parthenon 2010 (employee recognition trip to Washington DC); hold the best employee retention at the campus; developed & promoted three staff members, one to a management level position; secured over 80 new partnerships with local employers.

Leadership & Employee Relations

Solve employee relations issues with tact, diplomacy, and integrity.

Develop departmental goals and metrics to exceed business expectations and coach to high performance.

Ensure compliance with internal regulations, accreditor policies, and state/federal laws.

Partner with Directors and campus leadership to assist in working towards company-wide goals.

Run, review, and analyze reports and metrics in order to identify key opportunities to improve placement results.

Recruiting

Responsible for recruitment, selection, orientation of Career Training staff using HRIS systems such as Taleo, MSS, and MCA.

Collaborate with Program Directors and local employers to generate job opportunities for graduates.

Stayed abreast of recruitment / industry staffing trends and hiring practices.

Leveraged social media to recruit new hires and source jobs for candidates.

Maintain memberships and attend networking events such as Chamber of Commerce, Central Florida Employment Council, and Greater Orlando Society for Human Resource Management.

Oversee employer development activities to generate contacts and job opportunities for graduates.

Training & Development

Improved results/productivity by 37% through developing goals and weekly coaching sessions with staff.

Work with campus department/program managers to identify and execute training and development needs to ensure student’s preparedness for employment in their field of study.

Trained campus staff & leadership on departmental processes and job searching techniques.

Career Services Representative (2/09 – 10/10)

Accomplishments: One of 2 Career Reps (out of 45 total) invited to attend 2010 Parthenon celebration in Washington DC based on graduate placement performance; promoted to Director of Career Services after just over a year with the company.

Central Florida News 13, Orlando, FL 2006- 2010

HR Coordinator / Recruiter

Accomplishments: Promoted from HR Specialist to HR Generalist/Recruiter; asked to take over and manage the company’s internship program; recruited and assisted in hiring over 50 new employees.

Managed (interviewed, hired, and supervised) all new interns for the company.

Stayed abreast of recruitment/industry trends and hiring practices.

Researched and identified new, no-cost recruiting sources.

Attended job fairs and sourced new candidates for open positions.

Collaborated with department heads and managers in order to fill job openings.

Effectively managed the pre-employment process (post jobs, screen resumes, interview candidates, conduct reference checks) successfully helping to fill FTE’s.

Maintain resume database and requisition files, which resulted in complete legal compliance.

Trained staff on, and enforced, company policies, procedures, and practices.

Served on the Safety Committee Board as well as facilitated the meetings in the absence of the Chairperson.

Related Experience

Metro Temp, Des Moines, IA 1995 - 1996

Recruiter

Sourced and screened best-fit, qualified candidates to fill open positions.

Assured monitoring and reporting throughout the lifecycle of the open requisition and candidate experience.

Established mutually successful relationships with customers.

Processed payroll for 200+ employees on a weekly basis.

Education & Certifications

SHRM Certified Professional Certification In Progress

Webster University, Orlando, FL May 2009

M.A. in Human Resource Management

Florida State University, Tallahassee, FL May 2003

B.S. in Psychology

Professional Affiliations

Society of Human Resource Management (SHRM)

Greater Orlando Society of Human Resource Management (GOSHRM)

Central Florida Employment Council (CFEC)

Florida Association of Post-Secondary Colleges (FAPSC)

Orlando Regional Chamber of Commerce

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