Manager Assistant

Scott M. Meyer

703-***-**** (c)

*****.*.*******@*****.***

Experienced program and event manager with 20 years of increasing responsibility in emergency and volunteer management. Proven skills in planning, writing, training, presentation and facilitation, customer service, budgeting and relationship building.

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS:

Program and Project Management

Program Manager for American Red Cross (ARC) domestic disaster feeding preparedness activities and responses from 2004-2011, including responses to Hurricanes Katrina, Rita, Gustav and Ike; developed and implemented strategies to expand post-disaster feeding capabilities and increase capacity to procure,prepare and distribute 1 million meals daily; directed creation and implementation of trainings to staff mobile disaster field kitchens and ensure safe food handling by Red Cross disaster responders; subject matter expert for disaster Mass Care – sheltering, feeding, distribution of relief supplies

Primary SME for feeding; supervised updating of national mass care training courses and materials and development of additional programs; recruited, onboarded and supervised 15 Feeding reserve employees; developed and implemented training for Mass Care reserves and volunteer leadership team; instituted food safety training for all Mass Care volunteers to ensure compliance with law, monitored and tracked training completion; creator and editor of the Mass Care Messenger, quarterly newsletter with distribution to more than 60,000; authored article “Disaster Food Safety – An NGO Perspective” published in International Association of Emergency Managers (IAEM) Bulletin, February 2011

Lead support for disaster response operations nationwide for all types and sizes of disasters, including staffing plans and recruitment for deployment, budget and logistical estimating; developed “push packages” of supplies and staff based on scope, nature and expected duration of disaster response; evaluated and measured performance of disaster leadership and provided recommendations for training and advancement; identified emerging leaders for skills and experience development through training and deployment opportunities

Project manager for 3-year, $1 million national disaster feeding preparedness project to design, procure, equip, build, strategic assignment and manage deployment of 50 trailers to support local and national disaster feeding responses; managed inventory, audit, use and replenishment by chapters

Project manager to design, field test and implement a program for the assignment, use and audit of temporary purchasing cards for use during disasters to procure immediate, necessary sheltering and feeding supplies and relief products for distribution; managed program to set goals for deployment and ensure compliance with corporate policies

District leader managing increasing levels of local Toastmasters program; developed budgets to support growth and success goals; set goals and monitored progress by leadership team and clubs, including membership growth, officer training and conference attendance; designed and implemented marketing plans, including print and community events, to create new clubs and led to 5% increase in membership; sponsored new, diverse clubs, including Chinese and French speaking clubs; developed a diversity panel discussion for outreach and inclusive of members of disability communities; directed club officers training program (5% attendance increase) and semi-annual conference (20% attendance growth); recruited and trained team of 60 volunteer leaders to support and provide customer service to local clubs and members

Event Management

Directed annual ARC mass care leadership conference planning – developed budget, managed logistics, transportation, lodging, venue contracts. Planned MRF board meeting and conference seminars – lodging contract, travel, meals, meeting materials; A/V logistics; facilitated webinars and Board committee conference calls; staff liaison to annual gala committee. Toastmasters conference chair – contract negotiation, room assignments, program, menus, educational program, logistics

Preparedness

Provided gap analysis for ARC state disaster plans and collaborated on solutions; developed staffing and training plans for local chapter preparedness; wrote action-step guidance for chapter preparedness, planning and response to shelter-in-place and isolation/quarantine incidents, such as pandemic flu or CBRNE events; collaborated with FEMA and state emergency management experts on a template for the development of state disaster feeding plans; conducted emergency preparedness and disaster mitigation presentations to public; directed and conducted shelter assessment and inspection to ensure safety and access for all; member of exercise planning team for Red Cross, including observer/evaluator for TOPOFF 4, full scale operation in Portland, OR.

Relationship Building and Management

Managed, built and strengthened ARC relationships with key national response partners and corporations, including the North American Mission Board of the Southern Baptist Convention (NAMB), Starbucks, Carlin, Hormel, U.S. Foodservice, Sysco Food Corporation, The Salvation Army and American Culinary Federation; recruiting NAMB into the Coordinated Assistance Network (CAN); collaborated with FEMA and USDA on nutritional guidance, specifications and quantities for ARC and federal government shelf-stable meal stockpile to increase capacity and rapidity of immediate disaster feeding

Trainings and Presentations

Co-wrote Disaster Kitchen, Supervisor and Instructor Training courses; wrote field operations guides to facilitate just-in-time training for: kitchen site management including site layout, staffing plans and logistics support requests; kitchen supervisor including diverse menu plans, automated order forms and cultural/religious meal guidance; feeding worker handbook with step-by step operational guidance for feeding personnel on disaster relief assignments; managed Disaster Kitchen Training program to develop cadre of 150 managers and supervisors nationwide, including scheduling courses, instructor development, logistics, travel, budget, evaluation and review; scheduled and organized and led panel-discussion to train U.S. Food and Drug Administration Safety Inspectors on the challenges of disaster feeding operations; advisor and keynote presenter at Red Cross Southern California Disaster Feeding Symposium 2009 and 2010; lead disaster feeding presenter at Florida Governor’s Hurricane Conference 2009 and 2011.

Miscellaneous Skills

Inventory, procurement, financial management – prepare, review, approve expense reports and invoices for required documentation and payment, budgeting

EMPLOYMENT EXPERIENCE:

Fairfax County Office of Elections – September 2014 – present

Election Officer, Administrative Associate

Process voter registration applications in VERIS; community outreach voter registration drives; general office assistance and customer service; election officer; absentee voting election worker at satellite locations; create reports and PowerPoint presentations; equipment training, orientation and troubleshooting Voter Photo ID outreach

Melanoma Research Foundation (MRF) – June – December 2012

Executive Assistant, Temporary position through Help Unlimited

American Red Cross (ARC) National Headquarters, 2004 – 2011

Disaster Services Senior Associate, Mass Care

American Red Cross of Greater Los Angeles, 1999-2004

Emergency Services Specialist for Logistics/Mass Care

Contract Education instructor for First Aid and CPR courses

Edward R. Pressman Film Corporation, 1997 – 1999

Office Manager, Assistant, Driver, Intern Coordinator

Hollywood Records (through temp agency), 1994 – 1996

Executive Assistant, Receptionist, Finance Assistant

Various – including Warner Bros., Pacific Park, 1992 – 1997

Executive Assistant (through temp agency)

Production Assistant, Craft Service, Production Coordinator

University of Miami Development Office, 1985 – 1987

Receptionist, Office Assistant

VOLUNTEER SERVICE:

Toastmasters International, District 36, Volunteer, 2005 - present

Toastmasters is a worldwide communication and leadership organization with more than 250,000 members in 12,500 clubs. District 36 serves the metropolitan Washington area with 200 clubs and over 4000 members.

District Governor, 2013-14; Lt. Governor Education & Training, 2012-13; Lt. Governor Marketing, 2011-12; Conference co-chair, 2010-11; Division Governor, 2009-10; Area Governor, 2008-09

Grace Church, Falls Church, VA – Audit Committee Chair, 2016, review financial procedures, banking and financial records, recommend process changes; Assistant Financial Secretary, 2010-2012, record and track member offerings, manage electronic giving program, prepare annual member offering statements

American Red Cross: Los Angeles chapter, 1993-2004; 2011 Tour du Rouge, 500-mile, Houston to New Orleans fund-raising bike ride, raised over $9000

University of Miami Alumni Association: Greater Los Angeles Board Member – 2001-2004, Board President 2004; Washington, DC Board Member – 2005 – present, Board President 2007-2009

EDUCATION:

University of Miami, Coral Gables, Florida

Bachelor of Arts, Communication and Master of Fine Arts, Communications

Additional training in: Leadership, Ethics, Disaster Management, Supervision, Volunteer Management, FEMA, NIMS, ICS, Team Building, Collaboration, Coaching, Mentoring; Accounting/Bookkeeping; Project Management, customer service

AWARDS

Toastmasters International

Distinguished Toastmaster (DTM); Excellence in Education & Training; Excellence in Marketing; Division Governor of the Year; President’s Distinguished Division Governor; Select Distinguished Area Governor

American Red Cross, Los Angeles

Disaster Volunteer of the Year

University of Miami

Outstanding Young Alumnus

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