Samuel Mattocks

**** **** ****** **. *****:aczid9@r.postjobfree.com

Siler City, N.C. 27344 Phone: 410-***-****

Professional Experience

**/**** – Present: The Marquis Group (Ericsson Comm. / VZW/ T-MO)

Wireless Comm. Field Tech II – Verizon Wireless DUL To DUS (Great Plaines MKT)

Complete backup of DUL card, in preparation for decommission

Labeled and installed fiber optics and CPRI cables in cabinets according to site configuration

Decommissioned DUL and replaced with DUS

Utilized Smart Laptop Technology to commission new network element; DUS

Tested Network Sectors through SRS phone software to confirm satisfactory DATA speeds

Complete and upload all paperwork, serial numbers and pictures in EAMS system

Wireless Comm. Field Tech I – T-Mobile Server Installation (USA)

Installation and configuring network server elements according to site specific diagrams

Labeled and installed fiber optics and cat6 in cabinets according to cable run diagrams and blue prints

Installed power in cabinets according to power run diagrams and MOP

Configured IP addresses of HP servers to establish telemetry for NOC

Tested new network elements to confirm power and network accessibility

Wireless Comm. Field Tech II – Verizon Wireless Carrier Aggregation Project (Carolina MKT)

Cascading LTE, AWS, and PCS cell tower radios

Installation and configuring network elements according to site specific diagrams

Decommissioning of unneeded cell equipment

Perform backups and software updates

Testing of Network Sectors through speed tests and E911 non-emergency test calls

Complete and upload all paperwork, serial numbers and pictures in EAMS system

07/2015 – 12/2015: Verigent (Encore, Black Box)

Telco Communications Field Technician – Ashley Furniture & Davidson Cty Schools

Installation and termination of Access Point systems

Structured cabling, Ethernet terminations and network testing

02/2015 – 06/2015: The Select Group (Windstream Communications)

Carrier Network Analyst II – Windstream Carrier NOC

Provided operational support for Windstream’ s transport service provider data network

Processed incoming calls to create trouble tickets for Windstream Comm. customers

Handled calls from top 40 tier vendors to process inquiries and open trouble tickets

Interpreted notes to convey status and updates to top tier vendors’ inquiries

Utilized Remedy 8.1, Citrix Xen-App, Microsoft Office Suite, Oracle and various software programs

Researched Windstream databases and utilized software tools to convey answers to customer inquiries

Worked with other Windstream operatives to support processes to maximize growth potential to reduce cost while minimizing service degradation or outages for or carrier customers

01/2014 – 12/2014: Verigent (CBM / (CTDI /ALU))

Field Installation Technician - VZ Data Center New Install Project

Installation of ladder racking above drop ceiling

Fabrication and installation of cable wire baskets under drop ceiling

Installed new communications cabinets according to blue prints

Built Panduit brand cold room

Pulled cat6, 48 pair fiber optic cables, along with multi-mode fiber

Terminated cat6 cables

Labeled and installed fiber optics and cat6 in cabinets according to cable run diagrams and blue prints

Installed Telco cables into correct equipment ports according to equipment diagrams and designated port locations

Tested all fiber and cat6 cables

Field Technician III - VZW New Build Project BAWA Market

Complete site build in newly installed shelter

Mounted and secured equipment bay and power bay at specified shelter location according to VZW shelter diagram

Installed battery bay and batteries at designated location

Rack mount installation of 7705 SAR router, LTE and AWS BBUs

Terminated, installed and laced all power for batteries to Power bay, 7705, BBUs, and OVP

Ran and laced fiber optic cables from BBUs to OVP equipment and backhaul fibers

Field Technician III - VZW AWS Upgrade Project

Installation of BBU and TRDU components in assigned rack location according to site diagram

Terminated, ran and installed power cables from -48V power converter to OVP or TRDU for new antennae installations

Ran and installed fiber optic cables from newly installed BBU to OVP for new AWS antennae

Laced backhaul fiber through ladder racks from Alcatel Lucent 7705 unit to BBU or TRDU components

Field Technician III - AT&T LTE eNodeB Upgrade Project

Installed LTE equipment for 4G/LTE upgrade

Replaced 3 x eCEM cards with 1 x bCEM card in the BBU

Replaced RUC controller fan unit with upgraded V3RUC unit in the BBU

Worked with ACLU RITC group to configure newly installed equipment

Performed troubleshooting techniques to handle and solve any upgrade issues

Maintained detailed records and submittals of End of Shift Reports

01/2013 - 09/2013: Randstad Engineering (T-Mobile US)

Field Technician II - Operations Support

Installed LTE equipment and loaded telemetry scripts

Part of a 3 man team to prep and cut over 4B mix/mode cell sites as a part of T-Mobile's 4G/LTE upgrade

Functioned as Team Leader of 4 Field Technicians for LTE Integration project

Supervised, trained, and mentored technicians, assigned sites for LTE upgrades to meet project deadlines, with a success rate of 98%

Utilized troubleshooting techniques to solve various service impacting issues to meet RTT status of assigned sites

Installed and powered up 7705 routers along with power strips for backhaul client's equipment

Performed AAV 2.0 cut overs

Submitted daily reports of results to keep FOM abreast of daily accomplishments

05/2012 - 12/2012: Airband Communications

Installation Technician

Responsible for installation and maintenance of equipment on America's largest fixed wireless network

Utilized microwave technology and wired line services to deliver a scalable solution for business high-bandwidth internet and point-to-point private line services through Fast Ethernet, T-1, T-3, POE and VOIP technology.

Installed, configured, or reconfigured network elements, customer premise equipment, and circuits to achieve customized packages for company's business network and telephony solutions.

Installation of T-1, T-3,Fast Ethernet and Fiber connections at Airband COLO locations to complete network rings

01/2010 - 04/2012: Ejaad Telecom (AT&T Mobility BAWA)

Field Technician III

Responsible for installation and integration of equipment on a UMTS / GSM network

Increased bandwidth by extending and terminating T-1, T-3 circuits from the back haul demark to AT&T's cell equipment

Utilized test equipment to confirm T-1, T-3 delivery and to ensure all circuit levels were in spec according to circuit technology and customer's 4-G standards with Network Operations Center.

Completed site surveys for Scope of Work Proposals of conduit installations between back haul demark and telecom equipment location.

Created detailed daily reports of all work performed and individual reports of each tested circuit

05/2006 - 12/2009: FiberTower Corporation

Field Technician III

Senior Member of hybrid technician team of five, responsible for provisioning of Fiber Exchange Points, remote rooftop and cell tower sites to create largest and most lucrative market of company, assisted with site construction.

Conducted routine, preventative and corrective maintenance activities to support Network Deployment, Performance, and Reliability initiatives

Applied troubleshooting techniques to repair and/or replace wireless communications equipment to consistently achieve and maintain company's contractual obligation of 99.999% availability of network for customers, i.e. AT&T, Sprint/Nextel, T-Mobile and Clearwire.

Installed, configured and maintained network equipment on various rooftops and cell tower sites including microwave radios, fiber optic systems, mux equipment, Ethernet NIDs, AC/DC power systems and telemetry systems.

Coordinated with the Network Operations Center personnel to provide an intermediate level analysis for fault isolation as it pertains to microwave, fiber optics, T-1, telemetry, Ethernet, voice and data circuits.

Extended, tested and performed cut-overs of T-1 and Ethernet circuits to increase customers' network footprint strength in preparation for 4G technology, while increasing billable assets to company's portfolio.

Certifications:

Ericsson:

WCDMA (UMTS) RBS COMMISSIONING

LTE Commissioning

Basic Installation Technique

EAMS Training

SRS User Training

AT&T:

Quality Installation for TP&E

Supplier Awareness-Network Space

Best Practices MOP

ACL LTE CB401A_eNodeB Instl. & Comm., NEC & Ceragon radios, Adtran, Huawei & Fujitsu MUXs

CPR

Applications:

Microsoft Office Suite: (Word, Excel, Access. PowerPoint and Outlook), Remedy, EAMS

Education:

Howard Community College - Computer Forensics I, 2006

Howard Community College - Computer Network Plus, 2005

Howard Community College - Computer Support Technology, PC repair I & II, 2002

Prince Georges Community College - Pascal, CIS, Business Communications, 1991-1992

Towson State University - Computer Programming, Business Marketing, 1985-1987

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