*** ********* ***** ******-******, NC *****

+1-919-***-****

aczicu@r.postjobfree.com

Elish Riene Melchiade

A driven multitasker, undaunted by any challenge

A ‘can do’ attitude

that calms my day. She

can always be depended

upon to get the task

done

Stephen Dean

COO

Keona Health

[she] is a very

accomplished individual.

Her academic record is

very impressive and she is

worth a lot more than she

believes.”

Judith Hennessey

Associate Dean

School of Business,

CSUN

Professional Profile

A multi-faceted manager with proven ability to produce results in a variety of fast-paced environments with critical deadlines. Over 10 years of Management experience ranging from Marketing to HR and Operations Management. Looking to get out of contract work and in to a company that I can call home.

Operations/Office Management

Meeting and Event Planning

Advertising, PR, and Social Media

Human Resources and Employee Benefits

Policy and Procedure Development

Fluent in Conversational Spanish – Worked Abroad in Buenos Aires Computer Skills:

WEB CEO UNIVERSITY, SEO Certified; emphasis in Search Engine Marketing, Social Media Marketing, Web Analytics, Email Marketing, and Affiliate Marketing Services Software (IBM and MAC environments): Microsoft Windows® and DOS, CSS, CASPR, Dropbox, Egnyte, Quickbooks, Intuit Software Products, Freshbooks, Excel, Outlook, PowerPoint, Microsoft Office Suite, Adobe Reader, AXAPTA, IS Untangle, Microsoft Project, Concur, and Peach Tree

Employment

Management Positions

Disco Melee, Office Manager/Community Manager/HR/Event Coordinator (9/2015-Present) New Gaming Start-Up – 10 Employees

Community Manager in an online streaming start-up; as well as initiating company HR policy and procedures, coordinating volunteers for brand presence at international gaming conventions, managing documents, and social media management. Took part in product development, competitor research, and product testing. Increased site traffic and brand awareness significantly and conducted user surveys to enhance site features. Keona Health, Office Manager/HR/Event Coordinator (2/2014 – 8/2015) 3 Million Dollar Software Start-Up – 8 Employees

Began with startup to in order to implement policies and procedures for their new office, including but not limited to: HR documents and hiring, benefits set-up and enrollment, payroll, and sales contracts. Solely managed trade conferences and events, Quickbooks, social media campaigns, and industry networking. Handled day-to-day financials, executive expense reports, and all accounts payables. Juvo Telecom, Implementation Project Manager (6/2013-Contract End 2/2014) 10 Million Dollar Telecommunications Company – 50 Employees Consultant – Database management: Quickbase, Autoforms, Egnyte, and CASPR. Worked with the Project Management Team on AT&T new site construction. Consulted on setting up office procedures, web site content, organizational structuring and responsibilities, and related office management duties. Created robust performance reports on project efficiency for projected milestones on 228 simultaneous projects. 841 Alderleaf Drive Fuquay-Varina, NC 27526

+1-919-***-****

aczicu@r.postjobfree.com

Elish puts every effort

in to any task she is given.

I trust her to handle the

most important of

assignments

Todd Yetter

General Manager

GF Management

Voices Together, Operations Manager/HR Manager (9/2012-5/2013) 501©(3) Nonprofit – 10 Employees

Managed operations for a 501(c)(3) nonprofit. Responsible for performing the following duties: HR – creating office procedures, legal document writing, processing new hires, payroll, 990 federal and state tax preparation, and insurance policies; Operations – Cash Flow management, financial reporting, AR/AP, federal and state contracts, and grant writing; Marketing – social media, donor campaigns, and fundraising events. Wingate by Wyndham, Assistant General Manager/DOS (8/2011-10/2012: Year Contract) 3 Million Dollar Hotel (Receivership Property) – 50 Employees Managed daily operations of a receivership hotel, managed all hotel employees including front desk, housekeeping, shuttle drivers, and customer service representatives. Specific duties included: tracking occupancy rates, developing pricing strategies, running promotional campaigns, networking with local businesses and setting up contracts, weekly reports, developing different customer service strategies and training on all new policies. Based on STR reports from the year prior, occupancy has gone up 207.1% and Rev PAR up 108.4% on average since my employment at the hotel. ISU Corp, Marketing Manager/Client Relations (5/2010-7/2011: Year Contract) Multi-Million Dollar Software Company – 80 Employees Worked almost exclusively with a new IT Management software developed in-house, and held responsibilities including but not limited to: 1) Client acquisition and management, in charge of developing and maintaining rapport with all new and potential clients; 2) Content and development of website, including design concepts and SEO training; 3) Working with the Programmer Team in order to add or enhance features of the software based on client feedback and full testing I performed on the product; 4) Sending client acquisition e-mail campaigns and follow-up responses. C.A.R.R., Client Portfolio Manager (6/2008-4/2010) State-Contracted Health Management Company – 50 Employees Worked directly with our clients with life coaching, work experience, health and wellness, personal development, and rehabilitation. Handled daily log and reporting, state paperwork, and medication management.

Diskeeper Corporation, Director of Market Research (6/2006-3/2008) – Company Closed 50 Million Dollar, Fortune 500 Software Company – 100 Employees Was given final authority on several high priority projects including but not limited to: 1) Client survey creation and administration; 2) Developing new campaigns, copywriting promotional pieces for Volume Licenses, creating slogans and imaging for release of Diskeeper products in foreign markets, and special projects focusing on organizational development; 3) Email campaign creation and metrics. Education and Honors:

California State University, Northridge (CSUN)

Bachelor of Science School of Business, Marketing Option Graduated 2006 Cum Laude; GPA 3.6

Honors Societies and Achievements

Vice President of Membership, AMERICAN MARKETING ASSOCIATION Vice President, BETA GAMMA SIGMA University Honors Society in Business Director, ALPHA PHI OMEGA University Community Service Society Volunteer, SPCA Organization Serving and Rehoming Abandoned and Stray Animals Volunteer, S.T.A.R. CHILDREN Charity for Orphans and Hemophilia in Romania Volunteer, LGBT CENTER OF RALEIGH Charity Safe Haven for the LGBT Community Professional and Academic References upon Request

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