KELSEY WARD

Area of Expertise e

Administrative Support

Project Management

Customer Service

Event Coordinator

Detail Oriented

Payroll Management

Travel Arrangements

Expense Reporting

Office Supply Management

Education / Skills ills

Athabasca University: Bachelor of Management 2013 - Present

Mount Royal University: General studies 2012 - 2013

ACAD: Adobe Creative Suite Course 2011

University of Calgary: Communication studies 2009 – 2011

Computer Applications: Microsoft office (word, excel, power point, outlook), Adobe, Avanti, Dynamics, ImageNow software.

Professional Experience ce

FLYNN CANADA LTD – Calgary, AB 2014 – 2017

Administrative Assistant

Reinvented renewal process for all business licenses, contracts and reviewing more cost-effective prices for branch.

Creating Non-Po invoicing, building maintenance, emergency guidelines and vendor directory binders.

Reducing costs for building utilities, exterior / interior maintenance, office supplies, hotel accommodations, catering for office meetings.

Creating manuals for A/P invoicing, branch payroll procedures, office courier services, manuals for administrative position for training purposes.

Creating action plans for office maintenance, quality control on building cafeteria

Redesigning all building/ position specific documents and distributing throughout the office.

NATIONAL OIL WELL VARCO – Calgary, AB 2013 – 2014

Marketing / Administrative Assistant (Maternity Leave Coverage)

Converting daily reports by gathering and converting oil and gas statistics to distribute throughout the branch

Directed catering for company meetings and company events with also customer golf tournaments

Modified marketing tracking on company inventory stock, regularly checking, updating and analyzing

Coordinating with advertising department to obtain company marketing logo and merchandise for vendors

Overhauled the filing system by creating easy access to tender documents, contracts, invoices and job bidding documents

Redesigned organization system for company brochures per products, company machinery, information guidelines

EXTENDICARE – Calgary, AB 2012 – 2013

Office Receptionist / Administrative & Payroll Support

Reorganizing the processing of payroll for up to 50 nursing staff with daily shifts changes

Creating payroll documents and information booklets

Streamlined employee files access for emergencies, additional shifts and sick days

Redesigned patient filing of information, payments and last wills for patients

Implementing efficient banking processes for patient rent cheques and recording deposits

NORTHLAND WELNESS CENTRE – Calgary, AB 2011 – 2012

Chiropractic Office Assistant

Recreating patient intake forms and filing system for office

PIER 1 IMPORTS – Calgary, AB 2011

Sales Leader

Cultivated daily goals with sales team to plan for our selling achievements

Coaching sales associates on selling behaviour and customer service tactics

Facilitate and coordinate sales staff for merchandise displays turn overs

V Volunteer / Interests S

Executive Director on Draco Dragonboat Club

Volunteer at ARRCS

Fundraising / donations for food bank, homeless shelter with past companies

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