BRADLEY J. CARLTON, MBA, MS HSA, BS, RT(R)

**** *. ***** ******, **** 3-N., Chicago, IL 60659, 773-***-**** 2007- Present SWEDISH COVENANT HOSPITAL, Chicago, IL Administrative Director /PACS Administrator- Department of Radiology

• Administers and coordinates the functions of Radiology Services including Diagnostic Radiology, Radiology Support Services, MRI, CT, Nuclear Medicine, Vascular/Interventional, Ultrasound, Peripheral Vascular Imaging, Mammography and Bone Density.

• Provides guidance and direction for division supervisors in carrying out their responsibilities to ensure an even flow of work assignments, personnel, and patients.

• Responsible for development, interpretation, dissemination and practice of departmental and corporate policies, procedures, regulations and information and all performance improvement planning.

• Ensures departmental policies and procedures are maintained and followed.

• Ensures department is in constant compliance with Healthcare Facilities Accreditation Program (HFAP), State and Federal regulatory agencies.

• Establishes, identifies, and ensures systems and standards that promote patient’s safety and safe practices for delivering patient care.

• Reviews department performance in relation to established goals, implements change to effect continual improvement in services provided, and ensures compliance with all internal and external standards as well as regulatory and legal requirements.

• Responsible for overall quality provided by established services and for following the highest standards.

• Develops quality improvement program and competency assessment initiatives.

• Reviews departmental operation for effectiveness with the use of computer printouts for labor distribution, revenue versus disbursements, productivity analysis and by departmental and administrative conferences.

• Directs, assists, and resolves problems encountered by division supervisors in the development of objectives, physical facility, equipment and supply needs, personnel, organizational structure, work distribution and operational processes.

• Responsible for preparation of the annual budget, after evaluating trends and consulting with division supervisors, radiologist and the medical staff; and for overall department material needs, mechanical contractors, personnel, merit evaluation, new or modified equipment, and revenue increases as recommended to the administrative staff.

• Asset Management and ensure that equipment, services, and products meet current needs and are ready for use

• Oversee the business side of radiology, including but not limited to: budgeting, revenue projection, billing, and compliance

• Recommends cost-saving methods and supply changes to affect the economy of department operations.

• Interpret, distribute and prepare statistical data regarding department operations

• Promotions within the department

• Oversees the purchase of new technology

• Responsible for planning the department's future growth

• Creates an operational plan each year and provides reports on the department's progress

• Project Management

• Develops cost-effective programs to ensure budget is met.

• Coordinates departmental purchases and is responsible for stock level, storage and utilization.

• Takes remedial action to resolve or improve deficient operational conditions or problems, changes in work pattern, personnel and patients; discusses with chairman of Radiology Services problems initiated by the medical staff for corrective action; provides assistance in the recruitment of personnel and their selection and appointment; reviews and recommends merit increases, promotions, demotions, hiring and firing and reprimand practices.

• Conducts frequent inspection and observation of Radiology Services facilities and operations to determine the effectiveness of operations and to ensure compliance with rules and regulations, policies, and procedures.

• Meets and consults with the Chairman of Radiology Services concerning policies, procedures, patient care standards, facility utilization, operational matters and audits, and selection and termination of key technical personnel; assists in resolving related problems.

• Represents the department in daily, weekly, and monthly conferences and may represent the department chairman in other medical aspects, upon request.

• Meets and confers with other services concerning issues affecting Radiology Services.

• Works with Medical Staff, Nursing, and other healthcare professionals to resolve problems.

• Recommends action to administration regarding equipment modifications, new equipment and essential construction within the department, assists in the planning for all new facilities, and recommends facilities, equipment and personnel needs.

• Recommends short, intermediate and long term goals and objectives for departmental planning.

• Ensures adequate mechanical engineers available to service all diagnostic equipment, either through internal engineering services or contractual services, surveys preventive maintenance schedules and reports to ensure compliance with the Healthcare Facilities Accreditation Program (HFAP).

• Responsible for working with the Radiation Safety Officer to ensure the radiologic safety of the hospital to include recommending programming, monitoring, and location of warning or identifying devices in carrying out recommendations of the radioisotope committee.

• Communicates on a regular basis with all customers to ensure service expectations are met.

• Accountable for the performance improvement.

• Performs related duties as a PACS Administrator as well. 2003- 2007 SWEDISH COVENANT HOSPITAL, Chicago, IL

PACS Administrator

• Adding/changing/deleting users on PACS, including adding new users to PACS database, putting new users into appropriate user groups, granting appropriate SYNAPSE database privileges, changing user profiles, deleting users; and maintaining appropriate documentation for all PACS users’ management functions.

• Reset network passwords when required, request new network user setup from information systems.

• Name resolution, including IP address management.

• Network trouble-shooting and problem-solving, including factors related to network connections, and data transfer performance.

• Developing and implementing Quality Control program to assure effective functioning and maintenance of PACS system, consistent with QC procedures throughout the organization.

• Participating in and developing information for the organization's performance indicators/quality assurance programs, including providing information to Radiology Management, Information Systems, and others as required.

• Monitoring unmatched studies

• Correcting studies using drag-drop operations, when images are in the wrong study, when study belongs in the wrong patient; when patient merge, study re- allocation, or image re-allocation is required.

• Correcting study when patient information is wrong; and for creating new patients, changing patient information.

• Providing user training, including planning and coordinating training

(personnel, site, equipment, materials). Providing refresher training for all users as needed.

• Notifying and coordinating installations with vendor personnel and information systems when adding new devices (purchased workstations, severs, archives, etc. supplied by vendor), moving or removing vendor supplied hardware, adding new purchased workstation licenses, database license, DICOM license, RIS interface license, etc.

• Planning and coordinating software upgrades with vendor personnel and information systems.

• Analyzing and notifying vendor personnel when hardware problems associated with vendor supplied hardware require vendor personnel involvement and resolution.

• Analyzing and working with vendor personnel to resolve PACS software problems, e.g., images cannot be sent or viewed.

• Analyzing and working with vendor personnel to resolve software communication problems, including modality communication problems, RIS communication problems, etc.

• Developing and implementing policies and procedures, in cooperation with Information Systems, to assure that system monitoring and effective backup procedures are followed.

• Develop, implement and maintain department procedure for downtime on different components of the PACs system to maintain department operations during the period the equipment is not operational.

• Developing and maintaining materials and records (attendance, etc.) for user training.

• Developing and providing regular management reports to Radiology Administration and Information Systems.

• Supervises Assistant PACS Administrator and other personnel, conducts performance evaluations and reviews and approves payroll system.

• Participates in management of Imaging Department be developing and achieving goals, assisting in budget preparation and maintenance, ordering supplies and maintaining all department-specific and hospital policies and procedures.

• Represents the department at inter-hospital meetings and participates as a representative of the department at various hospital projects/committees. Radiology Manager Specialized Imaging / PACS Administrator

• Responsible for supervising 55-FTEs in Ultrasound, CT, MRI, Nuclear Medicine, Clerical and Transcription within the Diagnostic Imaging department.

• Worked with 4 senior Lead Technologists to assure staffing coverage.

• Department was doing 120,000 procedures per-year.

• Responsible for assisting the Director of Radiology in planning, organizing, developing, coordinating and managing the operations of Ultrasound, CT, MRI, Nuclear Medicine, Clerical and Transcription within Diagnostic Imaging.

• Interviews, hires, trains, evaluates performance, monitors activities, and disciplinary actions of the staff of the Department of Diagnostic Imaging.

• Responsible for the developing and maintaining the departmental annual budget including the monitoring of monthly expenditures.

• Recommends salary adjustments for Diagnostic Imaging personnel.

• Identifies and responds to complaints, problems and issues, conducts investigation, takes corrective action and prepares related documentation.

• Monitors work schedules, authorizes overtime and time off, assesses and adjusts patterns with the Senior Lead Technologists.

• Participates in the development and completion of departmental goals and objectives.

• Coordinate install of the PACS system in Radiology. 2002 – 2003 ADVOCATE ILLINOIS MASONIC MEDICAL CENTER, Chicago, IL Manager Specialized Imaging

• Supervising 55 FTEs in Interventional, CT, MRI, Diagnostics, and Nursing within the Diagnostic Imaging department.

• Worked with 2 senior lead Technologists to assure staffing coverage. Department is currently doing 140,000 procedures per year.

• Responsible for assisting the Director in planning, organizing, developing, coordinating and managing the operations of Interventional, CT, MRI, Diagnostics and Nursing within Diagnostic Imaging.

• Interviewed, hired, trained, evaluated performance, monitored activities, and disciplinary actions of the staff of the Department of Diagnostic Imaging.

• Responsible for the developing and maintaining the departmental annual budget including the monitoring of monthly expenditures.

• Recommended salary adjustments for Diagnostic Imaging personnel. Identified and responded to complaints, problems, issues, conducted investigation, took corrective action and prepared related documentation.

• Monitored work schedules, authorized overtime and time off, assessed and adjusted patterns with the Senior Lead Technologists.

• Participated in the development and completion of departmental goals and objectives.

1988 – 2002 JACKSON-MADISON COUNTY GENERAL HOSPITAL, Jackson, TN Assistant Director- Radiology & Clinical Instructor (2000 – 2002)

• Supervised 100- 130 FTEs in the Inpatient Radiology department

• Worked with 10-12 Unit Coordinators to assure staffing coverage

• Department was doing 170,000- 180,000 procedures per year

• Assisted the Director in planning, organizing, developing, coordinating and managing the operations of the Radiology Department

• Coordinated all components for the Radiology Technology Program and Ultrasound Program with the Clinical Instructor/ Education Coordinators

• Maintained the role of the Clinical Instructor for the Radiology Technologist program

• Assisted the Director with management of departmental operations Interviewed, hired, trained, evaluated performance, monitored activities, and disciplinary actions of the staff of the Department of Radiology

• Assisted with the developing and maintaining the departmental annual budget including the monitoring of monthly expenditures

• Recommended salary adjustments for Radiology personnel

• Identified and responded to complaints, problems and issues, conducts investigation, takes corrective action and prepares related documentation

• Monitored work schedules, authorized overtime and time off, assessed and adjusted patterns with the Unit Coordinators

• Participated in the development and completion of departmental goals and objectives.

Radiology Clinical Instructor & Education Coordinator (1994 – 2000)

• Teach program courses in both the classroom and clinical settings

• Coordinate and supervise clinical education which includes: developing student objectives and evaluation tools; scheduling student rotations, assist staff Technologist with teaching techniques; assisting students in adjustment to clinical sites and in obtaining clinical objectives

• Performing competency-based clinical evaluations; monitoring student clinical education assignments; reviewing and updating student clinical records on-site and utilizing input from the college, determining student’s grades

• Participate in academic advising. Participate actively in departmental committees and other responsibilities, including curriculum review and design.

• Serves on committees; participates in department, hospital and college.

• Monitored Quality Assurance issues under the direction of the Director. Revised staff Technologists schedules to assure coverage during peak times

• Master trainer for the Radiology Information System. Responsible for training of all Radiology personnel and students for the RIS

• Worked on data gathering for the RIS

• Worked on the implementation and selection of the PACS

• Filled in for the Diagnostic Unit Coordinator as needed Assistant Radiology Clinical Instructor & Radiologic Technologist

(1988 – 1994)

• Aided in the supervision of the Radiology students

• Assumed the responsibilities of clinical Instructor in the absence of the Clinical Instructor

• Performed routine duties of a staff Technologist.

• Performed routine diagnostic procedures -- Fluoroscopy, surgery, portables, trauma and C-arm cases

• Aided in the supervision of ancillary personnel

1996 – 2002 METHODIST HOSPITAL- NORTH, Memphis, TN

(Concurrent) Radiology Technologist - PRN

• Performed routine duties of a staff Technologist

• Performed routine diagnostic procedures -- Fluoroscopy, surgery, portables, trauma and C-arm cases

EDUCATION

UNIVERSITY OF ST. FRANCIS, Joliet, IL

Master’s Degree, Health Services Administration, Aug. 1999 Master’s Degree, Business Administration, May 2010 JACKSON STATE COMMUNITY COLLEGE, Jackson, TN

Ultrasound Program

Certificate (No Registry)

(Studies include Physics, Abdominal & OBGYN)

COLLEGE OF ST. FRANCIS, Joliet, IL

Bachelor of Science, Health Arts, 1996

JACKSON STATE COMMUNITY COLLEGE, Jackson, TN

Associate of Science-Radiologic Technology, Oct. 1988 CERTIFICATIONS & AWARDS

• ARRT Registered

• Received the Mallinckrodt Award for Outstanding Student

• Completed over 2500 Clinical hours in all aspects of the Radiology department

• West Tennessee Healthcare Educator of the Year

PROFESSIONAL ORGANIZATIONS & MEMBERSHIPS

• American Society of Radiologic Technologist, Member, Affiliate Delegate, 1998-2000

• Tennessee Society of Radiologic Technologist, President-Elect, 1998, President, 1999, Chairman of the Board, 1999-2000, Board Member, 1998- 2003

• Tennessee Society of Radiologic Technologist, District V, Member, President, 1989-1991

• American Healthcare Radiology Administrators, Member

• College of Imaging Administrators, Member, Board Member 2008- 2010

• Illinois Society of Radiologic Technologists, Member ADDITIONAL TRAINING & SKILLS

• Knowledge and experience in a variety of diagnostic imaging settings/ facilities including a major medical center

• Evidence of strong leadership skills and commitment to Radiologic Technology professions

• Strong interpersonal skills and ability to work with community members, health care professionals, students, faculty and administration

• Instructional skills using a variety of teaching methodologies

• Strong organizational skills and attention to detail

• Commitment to functioning as an effective team member

• Experience with computer applications

• Commitment to a culturally diverse academic environment

• Commitment to integrating computers and technology into the teaching and learning process

• Trauma experience in a medical center

• Equipment used GE, Seimens, Panorex, OEC, Phillips, Franklin Head unit, Orbix, Topography

• Ultrasound training on Acuson

REFERENCES AVAILABLE UPON REQUEST

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