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Human Resources Manager

Location:
Atlanta, GA
Posted:
March 28, 2017

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Lida J. Bayne, SPHR

www.linkedin.com/in/lidabayne

**** ********* *****, *******, ** 30340 770-***-**** (mobile) aczi69@r.postjobfree.com Results-oriented professional, skilled in developing and implementing the strategies, policies, and practices that enable service organizations to achieve growth and realize their business goals. Specific functional expertise includes:

● Employee relations & investigations ● Recruiting ● Restructuring & acquisition

● Training & development ● Compensation strategy ● Contract & vendor management

● HR policy/handbook development ● Benefits administration ● Federal contractor compliance

● Leave/absence management ● Performance management ● Strategic communications PROFESSIONAL EXPERIENCE

Financial Asset Management Systems, Inc. (FAMS) (November 2013 – December 2016) Vice President, Human Resources

HR management for multi-site collections firm. Led Human Resources, Recruiting, Training, and Benefits functions through periods of substantial growth and change.

Improved HR efficiency and lowered staffing requirements through automation of training, recruiting, and onboarding functions

Implemented new federal contractor compliance procedures and resolved legacy Agency findings/issues

Improved benefits administration through focused communications, enhanced use of technology, and increased vendor accountability

Launched HR Business Partner approach, across locations, to uniformly apply policy and more closely collaborate on talent acquisition, employee retention, and day-to-day employee relations practices

Lowered incidence of lawsuits and complaints through knowledgeable application of regulatory standards and HR best practices

Navigant Consulting, Inc. / Ethos Partners (February 2010 – May 2013) Managing Consultant, Navigant

As a member of the “Compensation Team,” provided consulting services in the Healthcare Practice and contributed human capital expertise, internally, to other Practices and Corporate departments.

Worked collaboratively with Corporate Human Capital in integration of Ethos Partners; credited with achieving above-benchmark integration and employee retention in first year of acquisition o In six-month engagement, served as Interim HR Director and provided consulting for restructuring of large, partially unionized New York physician practice group

- Provided HR guidance for reduction in force, projecting $9.2M-$9.7M in 3-year savings

- Advised Board of Directors regarding benefits issues; averted substantial compliance risk and achieved additional first year savings of $2.2M from revision of benefits platform

- Implemented new leave policies for improved productivity and compliance

- Coordinated HR/payroll solutions to improve timeliness and accuracy of benefit deductions

- Sourced, recruited and on-boarded high-performing Director of HR for the Practice o Developed compensation and benefits valuation/analysis in proposed physician practice acquisitions o Created HR infrastructure for accelerated staffing initiative hired 200 special project employees o Developed physician compensation benchmarking and drafted fair market value (FMV) opinions o Led the development of an e-learning course to orient consultants to the work of physician compensation; Page 2 of 3

VP Operations, Ethos Partners (Acquired by Navigant) Led Human Capital and Operations for national healthcare consulting firm. Contributed to firm-wide strategic direction as member of the Enterprise Team and held budgetary and supervisory responsibility for Human Resources and Benefits, Information Technology, and Administration. o Managed successful effort to improve benefits platform, e.g. implementing online enrollment and carrier connections, meeting targets for service on claims issues, and developing wellness strategy o Developed policy and rolled out firm-wide process for Business Associate Agreements, in compliance with HITECH requirements; implemented firm-wide HIPAA training o Managing HR team, met aggressive recruiting targets; developed EEO-compliant policies and practices in growth to 200 plus employees

o Provided supervisory guidance for revision of performance management and compensation structure; successfully aligned performance goals with Firm strategy o Developed communication plan for repositioning of leadership in matrix organizational model o Identified and secured tax credits for training and technology development Ancilla Consulting Solutions, LLC, Atlanta, Georgia (January 2009 - February 2010) Consultant/Sole Member

Provided human resource audit and process consulting services, enabling companies to identify and resolve deficiencies in complying with federal and state employment regulations. As an independent consultant: o Developed comprehensive HR analysis and recommendations for multi-state employer; put to immediate use as “roadmap” for achieving compliance

o Devised action plan and training for legally defensible hiring practices in regional/field offices o Formulated policy and process for implementing leave management programs o Provided paralegal support to Labor Law Firm client – including document review and analysis, and drafting of pleadings

Tatum LLC, Atlanta, Georgia, (May 2005 - October 2008) Director of Operations

As member of Operating Committee, reporting to the CEO, held lead role in building corporate infrastructure for executive services and financial consulting firm during business model change and fast- track revenue growth from $50M to $200M. Developed firm-wide policy and managed personnel, functions and budgets in Human Resources and Benefits, Recruiting, and General Operations. o Transitioned organization from loose affiliation of virtual Partners in a PEO arrangement to Corporate HR structure, effectively positioning for growth

o Developed budgets up to $20M, and successfully monitored and managed to budget o Improved benefits platform – selected high-value broker; offered CDHP options, introduced benefits portal and carrier connections; and implemented communications plan, including benefits webinars o Led administrative and HR due diligence for acquisition of consulting group; resolved critical benefits integration issues

o Led concept development and managed construction build-outs in Firm’s transition from “virtual” to physical offices

o Designed and implemented employee engagement survey and exit interview process Director of Human Resources

Assumed top HR position for 1,000+ Partners and employees in Firm reorganization. o Reduced time to hire by integrating HR and recruiting functions and streamlining background checks o Launched formal on-boarding program; rolled out staff development programs o Designed and implemented firm-wide, job-relevant performance appraisal process o Served as HR lead for implementation of HR, benefits, and recruiting technology applications Page 3 of 3

o In coordination with HR staff, developed EEO classification structures; initiated online EEO-1 reporting; and successfully managed hiring, promotion, and compensation decisions against compliance requirements ADDITIONAL PROFESSIONAL EXPERIENCE

Korn/Ferry International (September 2000 – May 2005), Atlanta Georgia, Administrative Office Manager Administered local operations of executive search firm and managed rapid growth to 75 employees. Implemented innovative human resource practices to improve employee productivity and engagement; successfully managed all local HR functions. Held pivotal role in supporting and advising Regional Managing Director and was recognized by Corporate for building teams responsive to local leadership while also meeting centralized requirements for training, process, and compliance. Gill/Balsano Consulting (June 1994 - September 2000) / Fowler Healthcare Affiliates (July 1992 - June 1994), Atlanta, Georgia, Operations Manager

Managed operations for healthcare consulting firm and assumed broad responsibility for start-up of its successor firm, in growth from 12 to 53 employees. Member of management team, responsible for HR policy and administration, benefits administration, payroll, recruiting, staff development, employee relations, IT and general operations.

Mack & Bernstein, Atlanta, Georgia, (October 1982 - March 1992), Law Office Administrator Reporting to Managing Partner, administered operations of Labor and Employment law firm through multiple reorganizations, and growth from five to 35 employees. Responsibility for Operations and Human Resources, including regulatory compliance, recruiting, orientation, and supervision and training of all administrative staff. Served as benefits plan Administrator for health and welfare and qualified retirement plans.

EDUCATIONAL EXPERIENCE AND CERTIFICATIONS

Master of Social Work, Honors

Atlanta University, (Clark Atlanta University) Atlanta, GA Concentration: Policy, Planning and Administration Bachelor of Science, Magna cum Laude

University of Wisconsin - Milwaukee

Certified Senior Professional in Human Resources (SPHR) by HR Certification Institute Certified Six Sigma Green Belt by American Society for Quality (ASQ) - Inactive TECHNICAL SKILLS

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook Super Admin for iCIMS recruiting platform

Experienced user of various payroll and accounting systems, including ADP, Paychex, and QuickBooks Experienced in Lawson HR module, PeopleClick, PolicyTech, and numerous proprietary databases and HR/benefits applications



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