**** * **** ** ******

Santa Ana Ca, *****

Tell #714-***-****

aczi50@r.postjobfree.com

KEVIN MIRA

OBJECTIVE

To Obtain a challenging and responsible Position in the business world that will utilize my academic skills and work experience to be able to grow within the company

SKILLS

Bilingual English/Spanish Telephone sales Medical terminology

WPM 50/60 Hospitality relation background Strategic thinking

Front office Proficient in MS Office Application

WORK HISTORY

Spectrum Healthcare, Mission Viejo, CA ( Quality Control Supervisor)

02/01/2016-03/24/2017

- Work with multiple worker compensation medical offices and toxicology labs.

- Monitor accuracy that the clinics were sending urine Samples with the proper documentation to the labs to make sure they were accounted for & billed.

- Contact various insurance/law firms to collect missing information including Insurance & claim numbers.

- Teach procedures to the UA collector on how to fill up properly requisition forms accordingly to each laboratory requirement.

Solid Landings/H&J Toxicology, Newport Beach, CA ( Laboratory Collector/Driver)

03/12/15-01/30/16

- Collect urine analysis Specimen from rehabilitation clients

- Became familiar with requisition forms and ICD9/10 Codes

- Properly label & documented the specimen and prepare for shipment

- Follow OSHA standards When handling specimen / comply with HIPPA s Guidelines

Ayres Hotels & Suites, Costa Mesa, CA (Guest service/reservation agent)

03/01/13- Present ( job on call )

- Check guest in/out of the hotel In a courteous manner.

- Answer inquiries pertaining to the resorts amenities, services, policies, area attractions, dinning and directions.

- Receive guest request and/or complaints and ensure that appropriate actions have been taken.

- Give out proper rate quotation and capture reservations.

EDUCATION

ORANGE COAST COLLEGE

Hospitality Management Certificate program / General Education.

COSTA MESA HIGH SCHOOL

General Education with a 3.5 GPA 4 years completed

Attended to the ROP coast line Programs :

-Hotel & Tourism - Retail & Merchandise

-Banking & Finance

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