JOSEPH J. DEMPICH III

*** ********** ******, ******, ** 53575 608-***-**** aczi4t@r.postjobfree.com

Chief Information Officer Chief Technology Officer Senior IT Executive Operations Executive

PROFILE

Highly accomplished, award-winning business and technology officer with proven record of success in directing organizational growth, delivering hundreds of millions of dollars in revenue, and maximizing industry competitiveness for companies. Able to bridge the gap between technology and business groups. Experienced at managing product development and infrastructure improvement. Adept at reducing costs and minimizing risk. Excellent technology leadership, change management, and strategic planning skills.

Areas of Expertise

Technology Governance Operations Management Cost/Budget Control Process Optimization QA/QC

Project/Program Management Inventory Control Vendor Relations Streamlining Reporting Logistics

Shipping/Receiving Process Reengineering Team Building Innovation Problem Solving IT Security

PROFESSIONAL EXPERIENCE

Certco, Inc. Madison, WI 2010 – Present

Director of IT

Manage 13 information technology department employees for a $700M grocery wholesaler and support over 200 independent grocery stores through Wisconsin, Illinois, Minnesota and Iowa. Responsible for all technology and order processing for the distribution center and stores; including, website hosting, website design and development, application development, business information, data analytics, big data, ERP management, company and multiple store payroll and accounting, multiple store point of sale system and back office, warehouse management system, demand planning systems, database management, telephone systems, budgeting, disaster recovery, business continuation and digital migration.

Cut overall technology operating expense by more than 50% within two years.

Revitalized a failed Microsoft Dynamics NAV ERP implantation and replaced a mainframe system which was originally installed in the 1960’s. Upgraded to the Microsoft Dynamics NAV from version 5.1 to 2016 including database upgrade.

Replaced a 1970’s phone system to the most current Cisco Unified Communication System with video conferencing.

Replaced the 13 year old out dated wireless and wired network infrastructure with Cisco Systems. Setup a redundant connection between facilities and internet.

Replaced acoustic cypherlab store ordering device with a Motorola MC1000. In 2010, 0% of the store orders were coming in via the internet. As of today, 98% of the store orders are being processed via the internet.

Created a B2B and B2C internet platform to allow customers/venders to access key information, to place orders, enter deals and change pricing and item information. Implemented EDI with Edict Systems.

Setup disaster recovery and business continuation system. Implemented EMC and Veem to replicate key data to the backup datacenter. Also use mimics on the IBM iSeries to replicate WMS data. Setup redundant phone systems and internet connection, so if one facility has connection issues, it will failover to the other facility access.

Planned the Wireless network infrastructure, phone system, PA system and security camera system for 150,000 sq. feet cooler warehouse expansion.

Implemented Carbon Black virus/malware/ransomware protection.

TOM LANGE COMPANY, Springfield, IL 2008 - 2010

Chief Information Officer

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JOSEPH J. DEMPICH III Page 2

Oversee all technology operations for $400M produce distributor, with 27 locations in US, Canada, Argentina,

Uruguay, South Africa, Denmark, and Russia. Manage network, application development, technology purchasing, system implementation, process improvement, risk management, service and support, technology evaluation, strategic planning, budgeting, phone systems, and hosted infrastructure.

Dramatically improved system reliability, performance, and capabilities by updating legacy infrastructure and systems, implementing disaster recovery, and installing new computer and network hardware.

Reduced long distance costs 30% by consolidating all telecom functions with one primary provider.

Increased business performance by upgrading out of date ERP system.

Enhanced productivity and reduced costs by virtualizing IT infrastructure with VMware and centralizing server farm in single location.

Centralized file management and introduced remote access for mobile users by implementing VPN network and migrating from remote servers to terminal servers.

Improved productivity by automating majority of logistics processes and reports.

PARTS NOW! LLC, Middleton, WI 1993 - 2008

Director of IT (2000-2008)

Promoted to manage all corporate IT, communications, and security systems for $98M laser printer distribution company with four locations in US and Canada. Supervised six direct reports: Database Administrator, Network Administrator, Application Developer, Web Developer, Help Desk Administrator, and Report Writer. Performed all procurement. Planned and managed all projects. Evaluated and selected third-party software and hardware. Oversaw QA, strategic planning, help desk, infrastructure, corporate security, and fire systems. Administered annual budget.

Earned CIO Decisions Midmarket Leadership Award (2007) and Microsoft Pinnacle Award for Excellence in Innovation (2006).

Planned and managed successful build out of new headquarters, including infrastructure, telecom, data networking, fire systems, HVAC, security, lighting, and electrical systems.

Improved business performance by upgrading corporate ERP system and implementing fully-integrated eCommerce system for RMAs, sales, and other functions.

Achieved 20% cost savings and 25% system performance increase by working with Microsoft and Hewlett-Packard to implement new technologies.

(Director of IT, Parts Now!, continued)

Negotiated $25,000 payment from Microsoft to partner on store front integration project that integrated eCommerce site with existing ERP system. Microsoft also paid all development costs.

Increased distribution capabilities by implementing remote, centrally-managed distribution centers in California and Canada.

Successfully integrated Canadian acquisition into enterprise ERP and phone systems.

Planned and managed VoIP, phone system, server, and other system upgrades.

Recognized for maintaining zero turnover rate in IT department.

Attained Microsoft Certified Partner status in 2001.

IS / IT Manager (1995-2000)

Networks Manager (1993-1995)

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JOSEPH J. DEMPICH III Page 3

MILITARY BACKGROUND

UNITED STATES NAVY, US / Overseas 1986 - 1992

Data Systems Technician

Earned recognition for superior maintenance of critical data link system.

Established and managed first-ever PC work center aboard naval vessel.

EDUCATION

BS in Computer Science, Edgewood College, Madison, WI

Data Systems Technical Class “A” and Class “C” Schools, United States Navy

CERTIFICATIONS

Certified Novell Engineer (CNE)

Certified Novell Administrator (CNA)

Wide range of product trainings and technician certifications

TECHNICAL SKILLS

MS Office, XML, HTML, ASP.NET, Visual Basic, VB Script, Visual C++, Visual C#, Visual Interdev, SQL, Java, JavaScript, Active X

PROFESSIONAL ORGANIZATIONS

Microsoft Customer Advisory Board, 2006 – 2008

Founding Member, International Shaolin Kempo Karate Association

Owner/Instructor/Student at Martial Arts Center of Oregon

Shaolin Kempo Karate and Tai Chi Instructor

AWARDS & RECOGNITION

Recharger’s Award for Best Website – 2007

Microsoft Business Solutions Diamond Club Award – 2003

Instructor of the Year 2005 – United States Martial Arts Association

Instructor of the Year 2006 - World Karate Union Hall of Fame

Gold Medalist in Self Defense - 2006 Pan Caribbean Championship

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