Customer Service Data Entry

Cathy J. Cavallino

*** ****** ****** **********, ** 53546 608-***-**** **************@*******.***

SKILLS:

Warehouse Management

Inventory/Inventory Control

International Buying

Sales/Marketing

Monitor Vendors

Prepare Pricing

Evaluate Vendor Contracts/Bids

Customer Service

Time Management

Critical Thinking

Oral/Verbal Communication

Written Communication

Type 70-80 WPM

Computer Skills

Food Preparation

Shipping and Receiving

Data Entry

Bills of Lading

Load/Unload Trucks

Quality Control

PROFESSIONAL EXPERIENCE:

CD Distributors – Beloit, WI

Buyer – 2003 to 2015

Negotiate pricing with various vendors such as Johnson & Johnson, and Glaxo Smith Kline

Control Inventory

Evaluate performance of all carriers, vendors and goods delivery and make recommendations to improve processes for buying process

Perform troubleshoot on all invoice and price issues along with delivery related problems

Develop and authorize all purchase orders and ensure compliance company policy and procedure

Monitor all returns to vendors and coordinate with accounting departments and warehouses

Manage vendor relations and production delivery and maintain effective system monitor all product deliveries for vendors

Prepare and evaluate all bids, contacts and vendor agreements and ensure accuracy and price for same

Cedar Crest – Janesville, WI

Food Service Worker – 1997 to 2003

Provided efficient, courteous, quality service and properly portioned foods according to the menu, with a high standard of customer service details

Assisted the cook in food preparation – Prepared dishes as per instructions

Cleaned the kitchen equipment and appliances and held responsibility of getting them repaired in case of any problem

Primary Cook for facility

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