Kimberly D. Brown

Stone Mountain, GA

Phone: 404-***-****

aczi0k@r.postjobfree.com

1

HR Manager/Recruitment

Via: Online Recruitment Portal

Re: Diversity & Inclusion Opportunities

Dear Associate/Hiring Manager:

Making an impact within business operations by leveraging diverse employees, suppliers, and marketing strategies is a critical part of successful business operations. As a 20-year diversity and inclusion practitioner, I have managed enterprise-wide diversity and inclusion that supported critical and inclusive processes and programs within the HR, Marketing, Supply Chain, and Philanthropy departments in organizations. Utilizing diversity and inclusion methodologies and business practices for sustained measurable results, I supported the leadership of a Chief Diversity Officer reporting to the President to implement, manage, and drive all D&I goals within critical areas at InterContinental Hotels Group. IHG is the world’s largest travel and hospitality management and franchising company - with over 15,000 employees and $1.8B in revenues, globally. In my role, I successfully created and managed collaborative teams within a geographically diverse and highly matrixed organization to integrate, measure and manage across business operations. Success was achieved by leveraging department expertise, existing systems, processes, and defined measures for success. Additionally, I created guidelines and programs to incorporate operational sustainability that ensured employees, businesses, and partners were engaged overtime.

Since 2010, I have partnered and consulted with organizations in all areas of diversity and know how to quickly identify relationships and partnerships to drive success. Over ten years in diversity experience has included employee branding and engagement, employee resource group creation and management, diversity training audit, creation and facilitation, University, K-12 and mentor programs, succession planning, employee policy and benefits enhancement, enterprise resource planning solution optimization, general/technical/financial card program guidelines management and implementation, corporate communications, diverse community charitable giving, volunteer programs and event management, diversity recruitment strategy and implementation, employee engagement events and programs, diversity council participation and management, employee resource groups strategies and programming, community board and external partnerships management, panel presentations and event speaking, supplier diversity e-solutions strategy, management and implementation, and consumer insights and diversity marketing strategies.

In addition to the professional experience noted above, I offer an educational background with honors that includes a BS in Psychology and countless diversity best practice sharing courses. My formal training included coursework and research experience in areas such as research development and design, testing and data collection, advanced statistics, and leadership and group dynamics. I look forward to the consideration of joining your team to create success through employees and communities.

Sincerely,

Kimberly D. Brown

Kimberly D. Brown

Stone Mountain, GA

Phone: 404-***-****

aczi0k@r.postjobfree.com

2

WORK EXPERIENCE

Brown’s Landscaping and Home Services

CEO/Operator (1997 – PRESENT)

Business Mission: Identify, manage and execute financial and operational requirements to provide professional and lifestyle management solutions for career professionals in the areas of family management and support, routine home and third-party vendor management, social/entertainment planning and support, lifestyle coaching, and other services as needed.

Responsibilities:

Research, market, and identify niche customer/client base

Manage and forecast seasonal budget, financial records, and perform bookkeeping and ongoing forecasting

Research supply chain options for diverse fulfillment solutions to support budget plans on an ongoing basis

Managed vendor relationships, budget analysis, and implementation of solutions (compliance, SOW, SLAs, client access/surveys/satisfaction, renewal/maintenance schedules, receiving/delivery of products/services)

Develop multi-year strategy to support increased business revenue, decreased overhead and cost-savings

Educate and increase awareness about service impact on investments

Plan, design, install, maintain landscaping services as agreed

Provide third-party project management and family support services COX Automotive Atlanta, GA

Diversity & Inclusion Consultant (2015 – 2016)

Responsibilities: Supported the development and mobilization of the global D&I strategy across company. Executed communications, education and training plans that increase awareness and understanding of D&I, maximize accountability and employee engagement. Managed implementation of HR engagement strategy within employee resource groups. Worked in partnership with the Global Head of Diversity and Inclusion to implement a fully integrated D&I framework that supports organizational objectives and sustain the D&I framework. Monitored, evaluated and communicated program requirements to meet expected program and behavioral outcomes for goal success. Partnered collaboratively across HR organization to manage business implications of D&I and determine the appropriate measures of success.

Utilized Enterprise Planning Solutions to assist with the design, development and delivery of diversity and inclusion programs and initiatives across HR organization

Provided solutions to strengthen key D&I deliverables across the workforce, workplace and marketplace

(recruitment, retention and external partnerships)

Designed, implemented and monitored internal communications that effectively promoted D&I

Collaborated with Corporate Communications on enterprise D&I campaigns and the development of printed and digital materials

Partnered with Talent Development to enhance D&I education efforts, including the development and facilitation of new workshops, training, tools and resources to develop and enhance D&I leadership and management and further professional development and skills consistent with company diversity and inclusion goals and expected behaviors

Kimberly D. Brown

Stone Mountain, GA

Phone: 404-***-****

aczi0k@r.postjobfree.com

3

Delivered training designed to enhance employee knowledge, skills and understanding of D&I and business impacts

Compiled information and recommended tools to enable managers to integrate the D&I strategy, through use of Manager Toolkits, Quarterly D&I Topic Kits and a library of D&I resources

Used data and enterprise planning resources and solutions to monitor diversity metrics and analyze trends in order to identify areas of opportunity that may impact business results or achievement of diversity goals

Provided industry and overall business diversity expertise in identifying external trends and benchmarks that inform, complement or impact internal workforce goals and employee engagement

Provided strategic direction and oversight of Employee Resource Groups and coordinate the governance, operation and expansion of future groups

Collaborated and partnered across HR and other teams to gather and integrate data to ensure continuous improvement of the workplace culture, workforce composition and mobilize key initiatives within the business units

Identified and cultivated relationships with key external diversity organizations and vendors

Partnered with Supply Chain to recommend program governance, guidelines, management, and communications strategy

IHG Atlanta, GA

Diversity & Inclusion Manager (2006 – 2011)

Responsibilities: Managed enterprise Diversity & Inclusion programs within supplier diversity, workforce engagement and employee resource groups, community and philanthropy, and learning and development. Led collaborative teams across global operations to develop and execute creative, innovative, client/industry relevant D&I strategy creating and implementing across the global organization. Provided leadership for program creation and management to integrate well-catered D&I strategies and approaches. Built and managed highly integrated and complex relationships for maneuvering highly-matrixed global organization, franchisee and owner relationships, and the specific needs within diverse owner/consumer groups. Developed event strategy, presence and materials for the D&I Corporate Booth at the Crowne Plaza Investor’s Conference, other external industry events and followed up with various approaches, including social media relationship management utilizing applications such as LinkedIn; managed development, approval, and fulfillment of D&I digital and print collateral as needed. Created and implemented diverse employee, supplier and community programs that were aligned with organization’s current and future/desired customer, client, and partner goals (including Employee Resource Groups)

Managed SOPs, systems, and reporting processes for D&I areas (internal and external workforce data analysis, supplier diversity reports, EEOC reports, and diverse customer data). Executed D&I strategy by leveraging existing organization protocols linked to critical customer/client delivery areas within workforce, supplier, and community/philanthropy areas (e.g., employee engagement, 1-800-customer service, franchisee satisfaction scores and surveys). Partnered, consulted, and developed D&I programs with associates, partners, and leaders across the organization to deliver short- and long-term goals - with solutions across multiple functions and employee locations/units. Utilized enterprise resource planning solution for program management sand to create workflow enhancements that support the integration of D&I goals within core business operations

Performed industry education and awareness activities to have access to or provide subject matter expertise as needed to leverage D&I needs and strategies across all departments Kimberly D. Brown

Stone Mountain, GA

Phone: 404-***-****

aczi0k@r.postjobfree.com

4

Perennially, pursued ways to stress test, evaluate and respond to diverse segments as needed, anticipating and addressing issues relevant to diverse employees and consumers as it related to the organization’s overall goals

Identified and lobbied inclusive HR policy changes that enhanced IHG’s employee branding in diverse segments (e.g., GLBT, Disabled and Veteran/Military) which resulted in new HR policies, improved brand positioning and segment recognition (GLAAD, HRC, and local community organizations)

Managed D&I community/volunteer programs - reporting, engagement strategy and relationships for giving and volunteer programs (employee giving and matching, in-kind donations, and team/division volunteer service projects, executive giving programs)

Developed and managed D&I early careers and college recruitment - partnering with universities, non- profits, and student and professional organizations (e.g., NSHMBA, NABA, National Society of Minorities in Hospitality, Hospitality High School – Washington, DC, etc.)

Developed and implemented policy for Employee Resource Groups which has been sustained and growing to date as one of IHG’s first engaged and functional employee resource groups with focus on community, personal development, segment brand loyalty programs, and diverse segment recruitment participation by employees

Partnered as internal diversity consultant for Human Resources, Training and Development, and Legal to provide D&I leadership in the areas of workforce and succession planning, general and industry employment trends, emerging diversity strategies as it relates to industry and customers, and leveraging the organization workforce to attract new owners, guests, and employees

Supported organization change management strategy by implementing D&I awareness within existing employee and hotel training programs.

Represented IHG and leverage opportunities for leaders at D&I-relevant professional and trade events (e.g. global, national and regional functions for panel discussions and best practices sharing among industry experts, professionals, and government officials)

Contributed to organization thought leadership and best practices with senior leadership and overall employees via training, coaching, mentoring, online systems and tools, and interfacing with industry associations, educational institutions, the Department of Labor, and other strategic resources IHG Supplier Diversity Responsibilities: Managed grass-roots research and analytics of global procurement organization. Developed and implemented long-term, cross-functional strategy which resulted in the implementation of an industry competitive, cost-effective Global Diverse Supplier Management Program, including e-procurement solutions for contracting products and services from vetted diverse suppliers. Developed collaborative sales reporting team supporting government and client diverse supplier reporting expectations; implemented online reporting system to meet existing needs and pursue ongoing global revenue objectives in diverse and non-diverse segments. Managed IHG external D&I relationships with diversity organizations, for community sponsorships and outreach events, participated on panel discussions. Work collaboratively with procurement commodity directors on supplier diversity goals and supplier needs. Managed best practices research and implementation, surveys and reporting for supplier diversity program.

Sourced and implemented supplier diversity e-procurement tool with cross-functional capabilities to drive strategy for increased opportunities with verified MWBEs

Developed and implemented industry and cross-industry best practices in measurement and reporting criteria for diversity programs and organization workflow structures

Established annual and multi-year goals, which resulted in improved brand positioning for global hospitality brands in diverse communities

Partner with procurement leaders to implement D&I strategy and develop multi-service and category program for increased spend opportunities or MBEs. Kimberly D. Brown

Stone Mountain, GA

Phone: 404-***-****

aczi0k@r.postjobfree.com

5

Sourced and implemented e-Procure solution to manage Tier 1 and 2 reporting program Six Continents Hotels, Inc. Atlanta, GA

Corporate Services Procurement Analyst (2003-2006) Responsibilities: Negotiated and procured services and products for corporate headquarters supporting over 15,000 employees. Managed outsourced and in-house contracts for mail, shipping and receiving, print production services, multi-function device fleet, vehicle fleet program, corporate stationary and business cards program, facilities vending, coffee/beverage program, domestic and international logistics for annual conference (over 4000 attendees - domestic and international), express shipping and receiving services, domestic and international, interoffice courier for domestic and international corporate locations, and domestic shipping and receiving services for Bulk/first-class mail.

Managed vendor relationships, impact analysis, and implementation of solutions (compliance, SOW, SLAs, client access/surveys/satisfaction, production levels, delivery of products/services)

Budget accountability: forecasting, reporting, receivables, payables, and various financial aspects associated with vendors and services management

Performed industry research to identify innovative solutions or source new service providers, equipment, software, etc.

Managed shipping logistics for annual trade show and conference (domestic and international logistics)

Provided contract management, training, created brochures and training manuals, and issued corporate communications internal and externally as needed

Managed facility events, vendor shows, employee perks programs and general office manager services for over 2,000 corporate employees based at multiple corporate offices, field locations, and company managed hotels

Administrator for corporate procurement card procedures and access to contracted procurement products and services for over 15,000 employees at various corporate, hotel, field, and home office

Negotiated, implemented, and managed corporate travel program contracts for air, hotel, cars, and facilities leased vehicles

Presidential recognition for saving $2M by managing a reduced services project Bass Hotels & Resorts Atlanta, GA

Purchasing Specialist (2000 – 2003)

Responsibilities: Managed vendor relations, contract negotiations, RFP process, facilities office management services, corporate contract administration

Managed RFP process for various support services and equipment: vendor selection, negotiation, contract signature, and contract implementation.

Coordinated implementation of new programs (e.g., coffee, express shipping, vending, etc.) for corporate locations

Served as web administrator for programs (i.e., establishing online access, posting relevant information, facilitate website training sessions, and encouraging online compliance)

Conducted program surveys and managed vendor improvement programs for agreement

Developed and issued corporate communications to educate customers regarding new programs Kimberly D. Brown

Stone Mountain, GA

Phone: 404-***-****

aczi0k@r.postjobfree.com

6

Researched and identified product and service solutions (managed major, company-wide office document assessment project and commute options program with local TMA)

Managed department invoice handling and payment utilizing PeopleSoft Financials 7.5 and journal uploads

Managed employee value-add programs (i.e., event ticket lotteries, MARTA discount programs, oversaw ticket disbursement and assisted with executive usage of tickets and the Georgia Dome)

Organized and managed cross-functional team to represent functional areas providing updates

Developed workflow processes, performed vendor analysis by MWBE class and provided reporting to Program Director, Chief Procurement Officer, and VP of Diversity

Generated MWBE spend documentation for Sales Team for increased business opportunities with clients and/or industry partners

Developed and facilitated training for MWBE reporting systems and processes

Acted as primary point of contact for MWBE suppliers, and external organizations (i.e. National Minority Supplier Development Council and the Georgia Minority Development Council) EDUCATION

Georgia State University August 15, 1998

Bachelor of Science, Psychology

Minor – Political Science

Michigan State University 1992-1993

Michigan State University 1995-1996

Other Education and Learning

Michigan State University Charles Drew Enrichment Program (1992-96) Valdosta State University Facilities Survey Fellow IHG Certified Group Trainer and Facilitator

First Aid Certified

Leadership and Group Dynamics

Other Relevant Employment

2000-2001 Network for Medical Communication and Research 1998-2000 Georgia Pre-K Certified Resource Coordinator, Magnificent Day Care & Afterschool 1997-1998 Georgia State University - Psychology Research Assistant, Statistics Tutor 1997-1998 University of Oregon Doctoral Fellow Research Assistant 1996-1997 Valdosta State University Print & Copy Center 1989-1990 Valdosta State University Student Para-professional Program 1990-1991 USDA Federal Crop Insurance Corporation Office Assistant

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