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Customer Service Microsoft Office

Location:
Morganton, NC, 28655
Salary:
Open
Posted:
March 28, 2017

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Resume:

Chloe Creekmore

*** ****** ****** ********* * Morganton, NC 28655

828-***-**** • aczi0e@r.postjobfree.com

OBJECTIVE

Caring and compassionate medical professional, with a proven determination to consistently excel at all assigned duties, as well as a dynamic medical billing and coding education, seeking to turn medical education into continuation of rewarding career with a dynamic healthcare facility.

QUALIFICATIONS

Experienced with Microsoft Word, Excel, PowerPoint, and Outlook

Typing skills (55 WPM)

Written and verbal communications (letters, emails, presentations, face-to-face communications)

Data entry (experience using 10-key number pad)

Data inventory (organizing, recording, storing, or saving information)

Following directions

Team player, Resourceful, Organized

Complete tasks on time

Flexible, Trustworthy, Dependable

Customer Service oriented

Able to work independently

EDUCATION

Ultimate Medical Academy - Online – Tampa, FL 07/2017

Medical Office Billing and Coding Specialists/ Associates Degree/ GPA-4.0

• Verify insurance coverage

• HIPAA Privacy Practices

• CMS1500 Claim Form

• Billing Cycle from claim submission to reimbursement

• Submit Superbills

• Industry Terms (EOB, A/R, ICD-9, EMR)

• Create, document in, file medical charts/records

• Electronic Medical Records/Electronic Health Records

Microsoft Office, Word, Excel, PowerPoint

Basic coding skills for ICD/CPT

Assigned ICD-9 and ICD-10 diagnosis codes

Billing (Medicare, Medicaid, 3rd Party)

Process insurance claims

DEAN’S LIST Certificate of High Scholastic Achievement

Freedom High School – Morganton, NC 05/2003

High School Diploma/ CP Courses

A/B Honor Roll

WORK EXPERIENCE

Baxter– Marion, NC

Data Entry Analyst February 2017– Current

Convert paper job training modules for each position in the facility into an I so-Train electronic training system

Collected data from hard copies files, as well as, electronic files; and put them into Excel Macro spreadsheets

Worked as part of a training and development team

Great fit for me, except it is only a temporary position, and I’m looking for a more permanent position

Focus Behavioral Services – Morganton, NC November2016– Current

Residential Counselor

Add notes to EMR

Provide therapeutic activities with boys in the residential setting

Follow company and government policies for working in the group homes

Provide supervision and transportation for the children whom reside there

Wayne Clontz Attorney @ Law– Morganton, NC September 2012–March 2014

Office Personnel

Answered phones, took messages, and scheduled appointments

Accepted payments for services rendered

Retrieved and filed client’s paper records

Maintained office flow to ensure attorney was in court for every client

Mailed out invoices as well as notifications of client’s court dates

Used Microsoft Office to type any necessary documents,

Met with client’s to review status of cases, or obtain any needed documentation or required signatures

Team Concessions– Morganton, NC June 2011–September 2012

Sales Associate

Traveled to numerous places around the eastern United States, setting up tents, in order to prepare and sale food to the guests at various events

Very fast paced

Flexibility required, as every destination had different laws and regulations from their health department

Required exceptional customer service skills, as well as dependability, and trust (due to the fact of millions of dollars coming in with no way to keep exact count until the show was over.

Extremely difficult position, required exceptionally long hours, with minimal amount of breaks ( sometimes 20 hours a day for 4 days straight, and no breaks)

INTERESTS

Volunteered at Grace Ridge, Grace Heights, Grace Hospital, and Valdese Hospital during high school to help with CNA classes.

Helped the elderly, uninsured with a free blood pressure reading in 2002, this was to help me learn to take accurate vital signs.

Other interests include: a deep passion for baking and decorating cakes, reading, all genres of music, and any activity with my family.

REFERENCES

References Available Upon Request



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