Customer Service Administrative Assistant

VIVIANA L IDUATE

**** ****** ******

Merritt Island, FL 32953

Phone: 321-***-****

aczi0c@r.postjobfree.com

Objective

To utilize my experience to obtain a challenging and rewarding position and continue to grow in the executive administrative field.

Ability Summary

Executive Assistant, Office Management, Customer Service, Accounting, Independent Insurance Adjuster.

Proficient in all MS Office Suite programs and office machines. Ability to learn procedures and software designed for any specific job. Bilingual in English and Spanish; able to speak, read and write fluently.

Employment History

Administrative Assistant III Melbourne, FL 02/2013 - Present

Florida Institute of Technology

●Provide administrative and receptionist support to the Senior Vice President of Global Operations & Initiatives, Office for Financial Affairs and CFO, Office of the Executive Vice President as well as to the Office for Risk Management to include handling of confidential data.

●General administrative and clerical support to include scheduling meetings, teleconferences and appointments, making travel arrangements, letter and document preparation; preparing trip itinerary and travel expense reports, receive and sort mail and deliveries; order office supplies, facilities and dining requests for events requiring catering.

●Assist with administrative support to the sub departments reporting to the CFO.

●Assist with coordination of Board meetings, to include preparation and maintaining accuracy of documents utilizing BoardEffect and taking of minutes.

●Generate requisitions and Purchase Orders.

●Handle multiple projects and other duties as assigned.

●Generate reports as needed.

●Procurement Card reconciliations.

●Prepare Check Requests for payment.

●Enter Journal Entries.

●Other duties as assigned.

Assistant Office Manager

Cartainer Ocean Line

Cape Canaveral, Fl

10/2005 - 08/2012

●Oversee all daily office functions; Assist with hiring process, and provide training to all new hires.

●Provide Customer Service to include quotes for Ocean Freight Exports.

●Receive cargo to be exported on a daily basis and maintain cargo inventory via data entry.

●Light accounting duties to include handling of local payments, cash, checks, and bank transfers.

Office Manager

Brookhaven Maintenance and Construction Inc.

Suntree, Fl

11/2004 - 04/2005

●Perform and provide all administrative support to the President/CEO.

●Manage all aspects of day to day office operations to include supervising a staff of four.

●Maintain multiple bank accounts, reconciliations, and processed payroll.

●Responsible for working closely with outside CPA in preparation and submission of 940/941, UCT-6, W2's & 1099's.

Executive Administrative Assistant

West Colonial Partners d/b/a West Colonial Suzuki

Orlando, Fl

08/2004 - 10/2004

●Scheduling of meetings and preparation of daily agenda.

●Ensure timely and accurate submission of relevant information to include extremely confidential personal and company data.

●Coordinate the preparation and submission of daily sales and financial reports as required.

●Responsible for set up, updating and maintaining of new and used vehicle inventory via company website and other related websites for potential internet sales.

Accounting Service Center Specialist

Johnson Controls/IAP

Cape Canaveral, Fl

08/2000 - 07/2004

●Perform accounting duties requiring the examination and analysis of financial transactions that require basic understanding of government contract information and accounting principles (GAAP).

●Review of transactions to include proper coding to general ledger and ensure appropriate cost tracking for compliance with contract terms.

●Prepare, review, and correct data to ensure accurate and timely preparation and submission of customer billing.

●Liaison with program management and customers for collection of receivables.

●Prepare supporting schedules for the monthly-consolidated financial package, quarterly financial package and annual consolidated accounting package.

Education and Training

University of Phoenix

Business Management/ Accounting

Southridge Senior High

Diploma

Occupational Licenses & Certificates

Certification Title

Issuing Organization

Completion Date

Expiration Date

Real Estate Sales Associate

0520 Independent Adjuster- All Lines

Florida Department of Business and Professional Regulation

Fla. Dept. of Financial Services

01/2013

02/2012

09/2014

06/2018

Notary Public

State of Florida

02/1987

02/2021

References Available on Request

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