Christopher P. Brogan

aczhyr@r.postjobfree.com 513-***-**** 4734 Jordan Woods Court, Cleves, Ohio 45002 SUMMARY OF QUALIFICATIONS

Sales and financial professional with extensive operations experience and achievements including:

20 years of experience with a focus on developing customer relationships and sales

Developing two new sales territories generating 28 new customers to Cincinnati Mill

Ability to match customers with optimal products and services to meet their specific needs

Highly motivated self-starter who consistently receives excellent feedback from customers

Extensive experience in the paper industry

PROFESSIONAL EXPERIENCE

2016-Present Account Manager, Caraustar Industries Responsible for paperboard product sales out of the Northern Mill division 2015 – 2016 Sales Operations Representative, WestRock (formerly RockTenn Company) One year commitment dedicated to implementing Salesforce.com enterprise-wide edition for WestRock’s Paperboard and Containerboard divisions.

Defined custom processes and workflows, administration, and key reporting tools.

Created a common core of customer engagement and increased pricing efficiencies to support communication to approximately 800 clients.

Created and led training classes to more than 40 users. 2002 – 2015 Business Manager and Regional Accounts Manager, RockTenn Company, Cincinnati, Ohio

Perform multiple roles to support Cincinnati Mill operations and customer sales to include:

Increased annual sales revenue on average by 5%, through price increases without compromising sales volume

Generated $5- $6 million revenue per year

Responsible for new territory development growing sales to 10,000 - 13,000 tons per year; representing 1/3 of the paper machine’s capacity

Annually achieved Key Employee Incentive for target to maximum tons sold per fiscal year

Consistently earned high customer satisfaction rating in the RockTenn’s Annual Customer Satisfaction Survey. Rated 9.1 out of 10 for 2014.

Sustained full backlog with pricing 5-10% higher than competition

Leader in RockTenn’s expansion into the tube and core market

Served as Plant Controller generating monthly financials for Executive Management

Prepared annual sales budget

Supervised plant accounting, customer service department, shipping department, and receiving department

Strict adherence to Sarbanes-Oxley Legislation compliance 2001 – 2002 Sales Representative, Cascades, Montreal, Canada Managed accounts for Boxboard Sales Division targeting the Midwest and Southeast regions.

Sought to advance career by gaining knowledge of different product line and customer base in the recycled paper industry

Routinely performed site visits to investigate product quality issues and resolve customer concerns saving $200K

1997 – 2001 Sales Service Manager, RockTenn Company, Cincinnati, Ohio Managed customer service staff, inventory, resolution of customer quality concerns, and coordination of the machine production schedule.

Achieved 96% on time delivery success rate

Supervised paper machine production to achieve 93 - 95% uptime capacity

Prepared month end financial reports for management

Frequently visited customers to ensure service, quality, and satisfaction

Trimmed outbound shipping costs from $41/ton to $35/ton representing an annual

$300K reduction

1996-1997 Internal Wholesaler, Protective Life Company, Cincinnati, Ohio Represented investment products line to potential investors and registered representatives throughout the nation. Responsibilities focused on product specialization, performance monitoring, external sales support and customer satisfaction.

1994-1996 Sales and Asset Manager, Ryder System, Inc., Cincinnati, Ohio Managed short-term corporate account rentals and resolved transportation issues ensuring customer satisfaction. Supervised transfer drivers including hiring, termination and payroll. Ranked 2nd out of 15 in Ryder Fundamental Rental Training Course.

EDUCATION

Bachelor of Science in Business Administration, Xavier University, Cincinnati, Ohio, 1994

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