Deona Bailey Pavik

PO Box ***, Mathews, VA ***** 804-***-**** aczhwz@r.postjobfree.com

Objective

To utilize my proven administrative capabilities in the following areas for the benefit of the organization: Executive Management & Administration / Human Resources / Management /Customer Satisfaction / Client Development & Retention / Training / Interior Design / Market Research

Education

BACHELOR OF SCIENCE -EDUCATION UNIVERSITY OF GEORGIA, ATHENS, GEORGIA

HIGH SCHOOL TUCKER HIGH SCHOOL, TUCKER, GEORGIA

Skills & Abilities

Multi-Talented, Multitasking, results-producing Executive Administrator, and Sales Development, Client Retention professional.

Professional executive with a proven record of accomplishment in planning and leading comprehensive marketing research strategies in support of business goals and objectives.

Expertise in directing the creation of marketing tools and steering the execution of customer service, business development and client retention programs.

Demonstrated success in driving corporate growth in both careers through implementation of key project requirements: Solid leadership skills; able to build and guide top-performing market research team. Adept at communicating with clients, vendors, and internal departments to coordinate overall marketing efforts.

Strategic Sales Planning & Achievement

New Market Penetration & Business Development

Persuasive Communication • Market Research & Analysis

Customer Relationships & Service • Team Building & Management

Direct Marketing Program • Budget Preparation/Administration

Microsoft Office – Word, Excel, Publisher, PowerPoint

Google Docs, calendar

PowerSchool, SurveyPro

Office machines, Copiers, Fax machines

Multi-line phones

LEADERSHIP

Alpha Gamma Delta Sorority – Pledge Class President

University of Georgia Majorette

President – Mathews Women’s Club, Mathews, Virginia

Former- National Association of Realtors / Maryland Association of Realtors / Greater Baltimore Board of Realtors

Member Chamber of Commerce in Los Angeles, Santa Ana, and Orange County, California

Charter Member Chamber of Commerce in Reno, Nevada

DEONA BAILEY PAVIK – 804-***-**** - aczhwz@r.postjobfree.com – PO Box 145, Mathews, VA 23109

Experience

FRONT OFFICE - ADMINISTRATIVE ASSISTANT – ATTENDANCE, SUBSTITUE TEACHER, COACH MATHEWS HIGH SCHOOL

SEPTEMBER 2012 - PRESENT

Responsible for school attendance. Prepare attendance reports for the State, Superintendent and Principals. Point of contact for all incoming phone calls - answering questions, transferring calls, taking messages and setting appointments. Responsible for sending automated calls to parents. Maintaining and making announcements for high school events. Maintain school website and school PowerPoint bulletins. Maintain office equipment and copiers, greet parents, take care of needs of staff and teachers. Distribute mail & packages. Assist the AD with Marketing of stadium signage. Make & distribute athletic passes. In charge of the annual awards program. Member of the Mathews County Public Schools Crisis Team.

Head Varsity Cheerleading Coach –. 2013 - present

In charge of JV & Varsity cheerleading programs at Mathews High School Responsibilities include - Choreographing halftime routines, collaborating with the MHS Marching Band, Leading practice, Teaching cheers, chants and dances to the JV and Varsity squads, Maintain financial responsibility, and vendor relationship for ordering uniforms and equipment. Insuring accountability of all team records

•AIC - Accredited Interscholastic Coach.

•Initialized a Mascot program.

•WTKR Channel 3 Cheer Team of the Week.

•Initiated a Cheerleading Camp process through UCA.

•Outstanding Team award “Top Banana” UCA Cheer Camp.

•Produced 2 All Americans in 4 Years of Cheer Coaching.

CUSTOM DECORATING SALES & MARKETING JC PENNEY –WILLIAMSBURG, VA, COLUMBIA & OWINGS MILLS, MD

DECEMBER 2008 – MAY 2013

Inspired customers with the latest trends in custom window treatments (and complete décor) that reflects both their lifestyles and budgets. Made in-home, one-on-one consultation visits to show samples, discuss ideas, and recommended customer custom window treatments to fit customers’ needs. Worked inside the studio to assist customers and generating sales contracts. Participated in home shows to network with potential clients to increase customer base.

Selected Contributions:

•Direct in-home selling of all interior design, custom decorating services exceeding quota on a regular basis…Top-tier national designer producer.

•Effective client communication, negotiation and customer relationship skills.

•Time management to ensure delivery and installation as promised.

•Training of new decorators & staffing of decorator studio.

•Marketing skills to develop referral and sales network beyond leads generated by JC Penney.

•Thorough knowledge of color coordination and custom design techniques.

VICE PRESIDENT ADMINISTRATION SALES & MARKETING, 1997 – 2008

THE PAVIK GROUP INC – Parkton, Maryland; Reno, Nevada; & Mission Viejo, California

Multi-million dollar private, international, business consulting, training, and market research firm executing programs with over 750 clients in multiple industries, from start-ups to Fortune 100 corporations to improve organizational efficiencies and profitability. Define strategy for and develop, execute, and manage all administration aspects of comprehensive market research plan; encompassing integrated marketing initiatives designed to penetrate and grow targeted markets across many industries. Communicate with clients at all levels: C-Level, National, Regional and Retail; internal departments, and vendors to coordinate overall market research effort in accordance with corporate goals and client needs. Play integral role in product development activities. Lead and direct forward-thinking market research administration team.

Selected Contributions:

• Communicated with top executives in many industries at the corporate level; as well as the top management of the retail clientele on a daily basis relative to business development and retention, market research communication, human resources, and training and development.

• Had 7 direct reports; 5 Market Research Team Leaders, Administration Team Leader, and Business Development Team Leader.

• Gathered client information and assigned market research work daily, for greatest corporate efficiencies and client research quality.

• Insured that the quality of the information provided from the market research department led to long term relationships with corporations such as Daimler-Chrysler, and Mitsubishi Motors North America...who testified to TPG market research as “industry-leading”, “best in the business”.

• Provided daily reports to clients with information gathered for their organization, and provided analysis as required to each client management team.

• Managed as many as 70+ employees at any given time; ensured both market research and administrative department attained their daily and monthly goals.

• Negotiated office supplies and equipment contracts from vendors.

• Provided leadership, and direction to employees in achieving optimum goals and production.

• Integrated corporate technology with client firms for optimum research communication efficiencies.

References Upon Request

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