CYNTHIA G DANIEL, BBA (Honours), PCP, CPM

** ******** **., ******, **. L1N 9J8 Phone: 647-***-**** E-mail: aczhvk@r.postjobfree.com,

Summary

PROFESSIONAL DESIGNATION Payroll Compliance Practitioner (PCP) and Certified Payroll Manager (CPM) Member of Certified Payroll Association (CPA) EMPLOYMENT OBJECTIVE To obtain a regular full-time position and to apply my whole experience and skills to help develop the organization. PERSONAL PROFILE Graduated from Centennial College and Certified Payroll Association with Payroll Compliance Practitioner (PCP) and Certified Payroll Manager (CPM) designation with honour recognition. Graduated with cum laude distinctive results in post-secondary education Advance administrative, computer, organizational, highly organized, time management and planning skills Able to handle multi-tasking duties, diligent and a good problem solver and detail oriented who works well under pressure Has verbal and written communication skills in English, Malaysian, Singaporean and Indonesian languages Dedicated professional who is able to work well either independently or as a member of a team.

Highlights

Work with various computer software: Microsoft Word, Outlook, Access, Power Point, Publisher, Excel, Internet, etc. Various payroll software such as SAP, ACCPAC, EASYPAY, PeopleSoft, QuickBooks, Kronos, Microsoft Dynamic, Ceridian Insync, PAYCHEX, ADP-WFN, ADP-Pay@Work, ADP-People@Work, ADP-PaySpecialist, ADP-EZLabor, Siebel, ADP’s J20E mainframe, Quadrant, Goldcare and Simply Accounting Proficient in accounting software using QuickBooks, Microsoft Dynamic GP, Simply Accounting, MYOB and manual accounting Used various tools such as: Norton Anti-Virus, Nuts and Bolts and McAfee Solid knowledge in Visio 2000, Microsoft Project, Visual Basic, C programming language, computer operating system and computer troubleshooting. Developed and practiced computer software abilities and computer programming through work experiences and hands-on training

Accomplishments

Graduated with honour recognition from Centennial College and Certified Payroll Association. Increased office organization by developing more efficient filing system and customer database protocols.

Experience

Payroll and Accounting Coordinator Sep 2016 – March 2017

PAC Durham Inc. Whitby, Ontario

Contract position

Processing and filing bi-weekly payroll, unionize payroll

Ensuring payroll compliance with applicable collective agreements and legislation

Preparation of legislated remittances and reconciliation of related accounts

Processing and reconciling T4’s and related reports

Preparing documentation for payroll, WSIB, pension and benefit audits as required

Reconciling employee benefit deductions, taxable benefits and pension contributions

Responding to payroll and employee benefits internal and external inquires.

Maintaining and posting up to date seniority lists monthly

Generating various Accounting, Human Resources and Payroll reports when requested

Entering supplier invoices, responsible for account payable and receeivable duties

Reconciling supplier statements as required

Preparing and recording bank deposits, journal entry, balancing GL

Processing weekly cheque runs, obtaining authorized signatures and mail or distribute cheques

Monitoring and collecting overdue accounts receivable

Performing other accounting duties as assigned

Assisting with auditing process

Responding to all inquiries coming from employees, vendors, management and all government agencies

Sr. HCM-Payroll Consultant Paytech Legacy-Client Services Nov 2014 – Sep 2016

ADP Canada Toronto, Ontario

High degree of client services consultant within ADP organization

Inbound call centre answering and solving customers payroll inquires and concerns.

Managing companies programming/setups of earnings and deductions

Customer service skills offering probing and listening skills

Understanding of CRA, Service Canada and CPA legislation and regulations (Government of Canada legislation and regulations)

Handling of many companies payroll escalation and problem solving

Handling of escalated issues/ problems calls

Year-End processing of T4,T4A’s and Releve 1

Accounting, Payroll and Benefits Coordinator May 2014-Nov 2014

Metric Electric Contractors LTD Toronto, Ontario

Contract position

Responsible of full cycle payroll using ADP product and Simply Accounting manually and electronically

Reconciliation of Benefits and bank reconciliation

Handle all payroll, benefits, and Account Payables, Account Receivables enquires, all unresolved enquires and problems with Canada Revenue Agency, Ministry of Finance, Service Canada and WCB

Complete yearend payroll processes

Responsible for full cycle payroll using ADP and Simply Accounting for salary and hourly employees

Prepare final pay and ROE for terminated employees manually and electronically

Handle multiple Union Collective Agreement

Prepare corporation taxes/EHT report, WSIB, payroll summary report, salary report, Vacation and sick accrual report to the President of the company

Update mileages spreadsheet from expense reports

Balance monthly GL transactions listing report to the Expense travel detail spreadsheet

Process discretionary bonus amount into employee's pension account annually

Give the orientation to the new hires

Taxpayer Services Agent Level 4 Jan 2014-May 2014

Canada Revenue Agency (CRA) Toronto, Ontario

Contract position

Fast pace call centre, high volume customer oriented services

Providing explanations and/or clarifications to taxpayers over the telephone in response to enquiries concerning the filing and processing of Individual and Trust tax returns

Explaining various social programs administered by the CRA

Obtaining and analyzing information concerning adjustments to tax returns

Accounting, Payroll and Benefits Coordinator 2012-2014

1870177 Ontario Ltd Aurora, Ontario

Managed and responsible for the whole business operation including marketing, customer/client service, purchasing, human resources, payroll, accounting, banking, account payable/receivable, bank reconciling, scheduling, inventory and all other aspects of general management of the company

Performed full cycle of payroll (process T4, T4A, ROE, employees benefit, taxes, HST rebate, WSIB, etc)

Processed Canadian payroll payments using QuickBooks payroll software (biweekly, hourly, salary, employee’s benefits, taxes, vacation pay, recorded, updated, reconciled payroll error, prepared payroll journal, etc)

Prepared termination pay, perform manual calculation when required

Maintained and post on a bi-weekly basis attendance records for all staff

Maintained good relationship with employer, employees, vendors, clients/customers, CRA, WSIB, etc.

Good knowledge of the Occupational Health and Safety Act

Payroll Specialist 2010-2012

Herb and Joy Inc. Richmond Hill, Ontario

Responsible of full cycle payroll manually and electronically

Received, organized and processed multi states payroll, fast pace and in high volume payroll (Canada and US payroll-weekly, biweekly, monthly, hourly, salary) using PeopleSoft, QuickBooks, EASYPAY, PAYCHEX, ADP, Ceridian and any other software

Administer all employee benefits. Maintained payroll, tax and benefit deduction controls such as, insurance, pension, union dues, MediCare, etc.

Prepared all retiree pay outs including monthly payroll and all government surveys

Maintained court orders, wage garnishments, and tax deposits

Keep accurate payroll controls and balancing procedures

Resolved personal payroll problems as they occur (i.e. checking on pay rates, hours reported, amounts deducted, tax withholding, etc)

Set up contracts in the system for new employees, re-issue lost or stolen checks

Ensure legislative requirements and benefits are updated as required

Cash Officer - Payroll Associate 2007-2011

Lowe’s Canada Toronto, Ontario

Faxing, copying, e-mail, phone answering, write memos, letters, contacting customers/bank/money carrier service and any other administrative duties

Handled cash, reconciled, counted, verified, prepared till bags for each register in an effective and accurate manner

Ensure that store’s assets are safe, including all types of payment instruments (money, cheques, credit cards, bank cards, bank drafts, and money orders), keys, Lowe’s credit card applications, etc.

Investigated and corrected any overage or shortage in each register working together with Loss Prevention Department and Administrative Department Manager and also communicate with Customer Service Department, Administrative Manager and other managers on daily basis

Prepared daily deposit

Assisted in preparing payroll data including payroll data entry and verifying for the accuracy

Keep accurate payroll controls and balancing procedures

Resolved personal payroll problems as they occur (i.e. checking on pay rates, hours reported, amounts deducted, tax withholding, etc.) using PeopleSoft and Kronos software

Performed till audits, loan and withdrawal on daily basis

Verified and ordered change funds so that the store will always have enough change for its daily operations

Prepared and checked financial reports, daily business folder and write necessary information and arrange it in order

Provided training for Administrative Office/Cash Office role to other employees, new managers, etc.

Assisted senior managers, the SOS/Credit Coordinator at this store and assist in other functions as necessary

Greet and resolved customers’ complaints and concerns

Handled travel arrangement for senior managers, check and cross check managers’ expenses

Coordinated and organized charity fundraising events such as Muscular Dystrophy of Canada, etc.

Performed other duties as required

Operations Agent 3 2002-2006

Central Bank of Canada-Operating Agency Mississauga, Ontario

Conducted internal audit to ensure compliance with ISO’s requirements

Handling cash, counting bank notes, reconciling, balancing and operating BPS-3000 processing machine

Shipping and receiving of bank notes from commercial banks in various regions of Canada and also from Central Bank of Canada’s Headquarters in Ottawa

Verifying and checking all documents and comparing with the bank notes packaged and sent by the various commercial banks to Central Bank of Canada and vice versa

Destroying old or unusable bank notes

Preparing and cross-referencing documents related to daily activities

Performed other duties as required

Social Responsibility-Volunteers

Coordinated and organized charity fundraising events such as Muscular Dystrophy of Canada 2007-2011, Food Bank, etc.

Coaching and teaching school age children to manage their own life and to plan their future-Junior Achievement of Central Ontario (JACO) 2015-2016

Education

Certificate in Payroll Management 2011

Centennial College and Certified Payroll Association (CPA), Toronto, Ontario

Certificate in Computer Applications 2005

COMPUEASE Institute of Computer Studies, Ottawa, Ontario

Certificate in Web Developer (E-Commerce) Program 2001

Toronto School of Business, Mississauga, Ontario

Diploma in Office Administration 2001

CDI College of Business and Technology, Mississauga, Ontario

Bachelor’s Degree in Business Administration (Honours) 1996

Specializing in Financial and Economics Management

Kosgoro Institute of Business and Management, Jakarta, Indonesia

Contact this candidate