To pursue a challenging career in an organization that utilizes my ski
Resume:
CURRICULUM VITAE
Kapil Shekatkar aczhr9@r.postjobfree.com Contact #: + 91 - 982-***-****
CAREER OBJECTIVE
To pursue a challenging career in an organization that utilizes my skills and knowledge to the fullest extent and provides me a platform for learning and personal development.
PROFESSIONAL SYNOPSIS
Overall 10+ years of work experience
C.E.O Recognition Award for the Year – 2007.
A quick learner, willing and ready to take on responsibilities and own results.
Team management & Project delivery
COMPUTER PROFICIENCY
Microsoft Office (MS-Word, MS-Excel, MS-PowerPoint)
CMS work flow & UTAS
Microsoft Outlook
CMS Maisie
Rufus System
WORK EXPERIENCE
1)Organization: Tata Consultancy Service Limited
Nature of Role: Worked as a Relationship Manager (NRI Banking) for the process of Axis Bank Limited
Period: 09th December 2014 to 04th April 2016
Designation: Senior Executive
Responsibilities:
Opening NRE & NRO savings accounts for NRI customers of Axis Bank Ltd located in U.S., U.K., Middle East, Euroland, Singapore & Hong Kong
Explaining the customers about the KYC documents required for opening the bank
Co-ordinating with Axis Bank if customer is having any query
Following the customer via phone & email till the account gets opened
Sending emails and chatting with the customers if they are not contactable
Training the new staff as per the business requirement
Handling the team in absence of Team Manager
2)Organization: BNY Mellon International Operations India Pvt. Ltd.
Nature of Role: Register Servicing & Dealing (In Register servicing handling queues such as Stock Transfer, Address Changing & Bank Mandates)
Period: 10th July 2006 to 06th November 2013
Designation: Operations Executive
Responsibilities:
Manage team responsibilities for compliance for accurate reconciliations.
Handling duties in absence of Team Manager & running the queue reports.
Allocations of daily work to all the team members & give the targets of completion.
Training the team as per process requirement.
Daily Communication with the customers in UK through e-mails and telephone.
Participate in the staff career development process focusing on job responsibilities, individual strengths and weaknesses and organizational requirement.
Recommend and implement enhancements to increase productivity and quality controls
Ensure the Quality work with minimizing the Risk factor.
3)Organization: WNS Global Services Pvt. Ltd.
Nature of Role: Accounts Receivable & Accounts Payable
Period: 03rd August 2004 to 25th July 2006
Designation: Customer Service Associate
Responsibilities:
Worked for Accounts Receivable & Payable process for Tesco (Super Mall in UK)
Handling the query log & sending the daily queries to clients in UK
Handling duties in absence of Team Manager & running the queue reports.
Allocations of daily work to all the team members.
Training the team as per process requirement.
4)Organization: Shubhyan Motors Pvt. Ltd. (Authorised Distributors for Hero Honda Two
Wheelers)
Nature of Role: Sales & Administration
Period: Aug 2003 – Mar 2004
Job Role: Sales Executive & Administration
Responsibilities:
Responsible for Sales of Vehicles.
Achieving sales targets
Placing Timely orders to the Company for maintaining the stock of Vehicles.
Responsible for the Sales of vehicle to the Dealers.
Conducting the Promotional sales activities.
Timely delivery to the Customers.
Paying of Octroi Duty to P.M.C.
ACHIEVEMENTS AT BNY MELLON INDIA PVT LTD
Meeting the strict deadliness as per the S.L.A. agreement
Experience in Bank Reconciltion.
C.E.O Recognition Award for the Year – 2007
Worked after shift timings as and when required
TRAINING & CERTIFICATIONS
Coaching and feedback skills
Basics of Leadership
Man management
Communication Skills
Time management
Stress management
Email Etiquette
Telephone Etiquette
Team Dynamics
Grooming
Positive thinking
I BELIEVE IN:
Team work with right balance amongst members
Customer Service Orientation.
Quality Orientation.
Empathy for effective on the job coaching and feedback.
STRENGTHS
Self-driven positive attitude
Good interpersonal skills
Result Oriented
Effective Communication skills
Quality Focus
ACADEMIC CREDENTIALS
D.B.M (Diploma in Business Management) from University of Pune, 2002.
Graduate in B.Com from University of Pune, 2000.
HSC from Maharashtra Board, Pune, 1997.
SSC from Maharashtra Board, Pune, 1995.
PERSONAL DETAILS
Name : Kapil Shashikant Shekatkar
Date of Birth : 15th December, 1978
Marital Status : Married
Address Permanent : S.No. 77/50, Lords Harmony, Flat No. 4, Wanowrie, Pune – 411 040
Passport : Valid
I declare the above-furnished information is true to my knowledge.
Mr. Kapil Shekatkar Pune
Contact this candidate