Customer Service Human Resource

Sherlyn Joy Soo. Baliwa

Objective: To broaden and enhance my knowledge and skills by working as a freelance.

City Address: #02 Cypress pt. Irisan, Baguio City

Status: Single Email: aczhpv@r.postjobfree.com

Age: 31 Mobile No: 097********

Birth date: January 31, 1986 Birth Place: Baguio City

Religion: Christian Citizenship: Filipino

PROFESSIONAL STRENGTHS:

- Punctual and can work on time.

- Able to work and communicate with respective heads, clients and colleagues with a positive and cooperative manner.

- Follow directions well and can work with minimum supervision.

- Willing to learn and hard working.

EDUCATIONAL BACKGROUND:

Primary

1998-1999 John Hay Elementray School

Secondary

2002-2003 Baguio City National High School

Tertiary

2003-2006 University of Baguio

Graduated the Two-Year Course in Pre-Dentistry with the title of CERTIFICATE IN PREPARATORY DENTISTRY ( PRE- DEN), in this school as of March 2006.

2006-2009 Dentistry Proper

2008-2010 National University-Baguio

Bachelor of Science in Nursing

WORK EXPERIENCES:

October 2010-March 2011- Attended seminars for Nursing and accomplished templates to submit at PRC(Professional Regulations Commission).

March 19, 2011-March 19, 2012 - ESL Teacher at Baguio English Communications Institute (man- to man).

- I teach Korean and Japanese students.

-Prepares visual aids to further help students in their understanding of the English language.

-Prepares a lesson plan for each student.

March 19, 2012-September 29,2013 – ESL Teacher at Say Easy Company (homebased).

-Teaches Chinese students how to read and speak english fluently through online teaching.

September 30, 2013-January 19, 2014 – Customer Service Representative at Baguio Sitel.

-Deal with American customers at Macy’s account (e-mail).

-Give information about their online shopping orders.

January 20, 2014 –May 31,2016– ESL Teacher at Jason English (homebased).

-Teaches Chinese students how to read and speak english fluently through online teaching.

June 01, 2016 – February 28, 2017- Human Resource Assistant at Jason English (homebased).

-Help advertise and contact prospective clients.

-Assist in conducting interviews and schedules of clients to the Human resource manager.

-Help train and fix schedule for teaching demo online.

SPECIAL SKILLS:

Computer Skills

Operating System – Windows 2000/ XP, DOS

Microsoft Tools – Word, Excel, Outlook, Power point and Adobe Photoshope

Data encoding (30 words per minute)

Communication Skills

English proficient (written/oral)

Filipino proficient written/oral)

CHARACTER REFERENCES :

Dominador Cawis

Head Pastor “ Called to Christ Ministry”.

Contact No: 091********

Leo del Castillo

Supervisor at Sitel Baguio City.

Contact No: 091********

Jocelyn Ringor

ESL Teacher at Rarejob.com.ph

Contact No: 091********

Roderick George M. Alangui

Team leader /ESL Teacher at Baguio English Communications Institute(B.E.C.I).

Contact No: 091********

Contact this candidate