Eni Kapaj

**** ******* ***** • Orlando, FL *****

Cell: 407-***-****

Email: aczhk8@r.postjobfree.com

EDUCATION:

Bundesoberstufenrealgymnasium Wien 3- 2000

Public high school specialized in maths and science

University of Vienna 2004

Study of Law

Vienna University of Economics and Business (WU Wien) 2006

Study of Business, Economics and Social Sciences

Bachelor’s Degree in Business, Economics and Social Sciences 2013

with a Major in Business Administration

Specialization: Change Management and Management

Development and Trade and Marketing

PROFESSIONAL CERTIFICATIONS & SKILLS

Fluent in German, English, Albanian and proficient in Italian

Proficient in Microsoft Office (Word, Excel, Access and PowerPoint), Itgs, SPSS, Photoshop, Basic Mac OSX Skills

Certificate in Medical Terminology and Anatomy from AAPC

PROFESSIONAL EXPERIENCE

Language Line Solutions Interpreter

Listen & Learn German Teacher

Hausbrandt Trieste 1892 Handels GmbH

2016- Current

2016- Current

2012 - 2015

Marketing, Administration and Project Management

Worked with corporate and regional teams to increase sales and efficiency of operations

Planned team meetings and quarterly meet ups with Italian branch

Coordinated project activities across business units

Performed high level and detail variance analyses to test internal controls

Point of contact for resolving customer issues and enhance customer experience

Created, implemented and validated systems and policies that assured the efficiency of operations

Assisted in preparation of financial and operating reports for departments and stakeholders

Analyzed actual manufacturing variances and prepared daily reports comparing standard costs to actual costs for management

Built, leaded and directed project teams to meet their objectives

Managed client expectations by ensuring the delivery of the highest quality service

Assisted in market and target group analysis

Prepared monthly journal entries related to costing and operations

Made preliminary calculations for new and revised products

Contributed in launching and marketing of new and seasonal products

Updated standard costs in the Bill of Materials such as material, labor and overhead costs and performed the cost rollup process

Cultivated high level business relationships that resulted in the long term customers

Praised by peers and superiors alike for demonstrating excellence in documentation

REWE Group, Billa

2006- 2013

Sales, Customer Service and Warehouse Management 2006-2008

Store Manager Assistant 2008-2013

Completed store operational requirements by scheduling and assigning employees

Achieved financial objectives by preparing an annual budget, scheduling expenditures and analyzing variances

Identified customer requirements by establishing rapport

Ensured availability of merchandise and services by approving contracts

Maintained inventories

Formulated pricing policies by reviewing merchandising activities

Protected employees and customers by providing a safe and clean store requirement

Contributed to team effort by accomplishing related results as needed

Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks

Analyzed daily purchase price variances for inventory valuation errors and scrap variances for reasonableness

Trained and coached new employees

Pensionsversicherungsanstalt 2009-2010

Medical Interpreting

Shooters GmbH 2008- 2009

Accounting

Ejupi GmbH 2007- 2008

Accounting and Sales

Müller AG 2004- 2005

Sales and Warehouse Management

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