CHUCK A. GEORGE

aczhig@r.postjobfree.com 858-***-**** San Diego, CA 92122

MANAGER / DIRECTOR

SOFTWARE QUALITY ASSURANCE

CAREER PROFILE

QA and Project leader with more than 15+ years of experience meeting high expectations for excellence in the very first release. Sustains software quality and performance through disciplined Project Management.

Delivered full lifecycle QA for Fortune 500 and SMA companies in multiple industries.

Hands on built and Directed QA teams from 10 to 140 members worldwide across major projects

Managed Project Management resources, rolling out Agile Implementations in three companies.

Led comprehensive QA audits, agile development processes, and conformance to ISO, IEEE, CMM standards.

Quality Assurance Project Management Standards Implementation Configuration Management Testing

Application Lifecycle Management Technical Team Management & Development Strategic Planning

Defect Prevention, Detection & Correction Agile Methodology Test Driven Development & Design Audits

PROFESSIONAL EXPERIENCE

Brandes Investment Partners San Diego, CA 2011 – 2017

Investment advisory firm managing institutional and private client assets

Manager QA / CM

Unified process, people, and expertise into a strategic business asset. Redefined testing and QA paradigms to help business partners achieve business and compliance needs for $27 - $35 billion in assets under management for Fortune 500 clients, retirement pension plans, and institutional investors.

In a PM role, I transformed a waterfall IT development organization that rarely met deliverables dates with an integrated agile methodology that enabled timely fulfillment of all deliverables.

Addressed quality challenges by building and serving as Scrum Master for a self-directed team of 10 QA/CM team members skilled in Visual Studio that reduced development cost, minimized development time and defects, and provided seamless interfaces to third-party software for use in a regulated market.

Achieved zero findings from SOX and other IT compliance audits through best practices including a cost-effective records archive.

ActiveNetwork San Diego, CA 2009 – 2011

Provider of software for race- and sports-event management and online registration

Director, Quality Assurance

Equipped a fast-growing company with a responsive and scalable QA function. Established an QA team of 4 manager direct reports and 60 indirect reports in US and China to support domestic and international events.

Augmented the QA team with offshore resources in China, enabling swift response to business needs for new software functionality through a “follow the sun” operating model.

Slashed costs and development time by introducing an agile methodology including Scrum Masters and self-directed teams.

Upgraded technology tools to spur productivity; implemented Automation into QA activities.

VSP Rancho Cordova, CA 2007 – 2009

Provider of vision insurance to 77 million members

Manager, Quality Management

Delivered efficiency and value throughout the QA and testing lifecycle. Directed and developed a 10-member team to perform QA activities for practice management software used in optometrist offices.

Created an agile advocacy team to secure leadership team buy-in for a change to agile software development; secured approval for $100,000 training program.

Started the communication strategy to facilitate adoption of an agile approach, and created cross-functional SCRUM teams with Development, Business Analysis, QA, and Project Management members.

Accelerated software development through best practices including executable requirements and test driven development (TDD).

Wachovia Bank – Student Lending (now Wells Fargo) Rancho Cordova, CA 2005 – 2007

Large diversified financial services company

Assistant VP, Quality Assurance

Provided strategic PM leadership to offshore QA, to a Center of Excellence. As the PM, I Recruited to execute a major change initiative requiring the relocation of the QA function to India and setting in motion a new operating model.

As the PM I Developed a transition framework for knowledge transfer and process implementation to a QA Center of Excellence in India that took over 90% of testing.

Gained efficiency and savings by replacing the waterfall methodology used in India with an agile platform.

PMO established and set up, to support this model moving forward.

DST Innovis El Dorado Hills, CA 1996 – 2005

Provider of customer care and billing solutions for the broadband media market

Director, Quality Assurance

Led a large international team to meet the software demands of global clients. Managed 8 direct report managers, 100 indirect QA professionals (US and UK), 40 offshore vendor staff (India), and $4.5 million budget.

Succeeded in a fast-paced environment to deliver defect-free software for customers including Time Warner, Comcast, and DirecTV for use in cable boxes located at consumer homes.

Traveled extensively worldwide to communicate objectives and coach employees, ensuring every team member felt valued and contributed their best.

Established processes to meet compliance with QA standards including ISO 9001, IEEE, and CMM; passed audits with zero findings through comprehensive documentation.

EDUCATION

BA, Business Administration – Computer Information Systems, CALIFORNIA STATE UNIVERSITY – Stanislaus, CA

PROFESSIONAL AFFILIATIONS

Sacramento Area Quality Association (SAQA SCRUM Alliance) – Online Board Security Alliance – Online Board

TECHNOLOGY DOMAIN

In-house Tools: API tester, input stubs, statement comparison, file load, metrics

Commercial Tools: Automation, Visual Studio, TFS, Test Manager, Quality Center, WinRunner, LoadRunner, QTP, Rational Robot, SoapUI, GreenPepper, Hudson, SpiraTeam, WebInspect, jmeter, PVCS, Tracker, Clarify – Clear Quality, TeamTrack, FOCUS, Jira

Environments: Windows, Flex, J2EE, java.net, C#, VPScript, SQL, TRU64, Sun OS, HP/UX using Java, Weblogic, Unix, Oracle, Progress, Oracle Reports, Tandem using Pathway and Non Stop SQL, IBM 3081 using CICS and JCL, RS600 using AIX, MicroData using Unix and Oracle

Contact this candidate