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Customer Service Supply Chain

Location:
Overland Park, KS
Salary:
37-45k
Posted:
March 25, 2017

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Resume:

Erica Lalane

**** *. ******** **., ********, KS *6735 (C) 417-***-**** 3 aczhh7@r.postjobfree.com

Professional Summary

Dedicated Legislative Research Director eager to pursue a career as a Production Supervisor. Skilled in Innovative Concepts and Conflict Resolution.

Skills

● Strong interpersonal skills

● Community relations

● Strategic thinker

● Process improvement techniques

● Labor relations and negotiations

● Approachable

Work History

Legislative Research Director Mar 2014-Jul 2014

Unite Women Pittsburg, Kansas

● Tracked House and Senate Bills that impact women’s choices requiring me to log hours and types of Bills researched.

● Researched local running mates for Know Your Candidates Assembly Worker Feb 2015-Sept 2016

Schaeffler Group Joplin, Missouri

● Constructed industrial bearings composed of either plastic, brass, or steel cages

● Packaged bearings based on classification of cage and filled out necessary desk work

● Operated standup forklift and staged components for new runs

● Made a contribution to continuous improvement program through a suggestion for a tooling issue

Beauty Advisor/Cashier Jun 2012-Nov 2012

Walgreens Siloam Springs, Arkansas

● Assisted customers in finding beauty products appropriate to skin type while supporting other cashiers when customer volume increased

Cashier Oct 2011-Feb 2012

Hometown Food on 4 Pomeroy, Iowa

● Utilized money /management skills to provide efficiency and optimal customer service Unarmed Security Officer Sep 2011-Dec 2011

Signal 88 Security Palmer, Iowa

● Initiated alterations to security route as individual wind turbine projects were completed

● Provided documentation of security route details consistent which included dates, times, locations, and completed vehicle safety checks

● Raised awareness to management of vehicle maintenance issues Support Staff Aug 2009-Oct 2009

West Fork Services Humboldt, Iowa

● Provided support to Mentally Handicapped individuals in order to help them achieve their long-term goals

● Completed documentation of the support given to consumers

● Collaborated with members of staff, other public agencies, and private organizations to achieve education and assistance for consumers, aiding in their self-sufficiency Short Order Cook Aug 2008-Nov 2008

Tony’s Steakhouse Farnhamville, Iowa

● Prepared grilled steaks, hamburgers, fish, and pork chops and appetizers Guest Services Apr 2008-Jun 2008

Sparky’s One Stop Lake City, Iowa

● Assisted individuals with purchases by utilizing computer software to improve customer satisfaction

Production Floater Nov 1999-Apr 2008

Electrolux Home Products Webster City, Iowa

● Provided the Dryer and Next Level Washer Lines with parts and necessary materials

● Ordered and reduced stock of inventory on hand

● Supervised two other material handlers on the Next Level Washer Line to ensure productivity and accuracy

● Implemented time-saving techniques to aid in the efficient flow of production

● Executed reject repair on machines that did not meet quality inspections

● Performed various tasks on the Dryer Line to prevent down-time due to shortages of employees (those who had vacation/sick leave)

● Aided in the flow of production by means of executing utility functions

● Scheduled time to build components in sub-assembly areas

● Responsible for ensuring OSHA standards were met at all times Education

Bachelor Pittsburg State of Arts; University Political Science Pittsburg, 2014 Kansas

● Minor in Business Administration

● Member of Pi Sigma Alpha

● Coursework in Independent Research, Interest Groups,Social Movements, and Political Parties Associate Iowa Central of Community Arts; Business College Economics Fort Dodge, 2011 Iowa

● Coursework in Business, Entrepreneurship and Finance

● Recipient of Who’s Who of Junior Colleges Award

Associates Iowa Central of Community Applied Science; College Supply Chain Management Fort Dodge, 2010 Iowa

● Coursework in Transportation, Purchasing, and Strategic Planning

● Coursework in Distribution, Management, and Forecasting Hobbies

● Painting

● Sewing

● Chess

● Interior Decorating

● Reading



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