JEFFREY A. PRAHST CQE CQA CSSBB Quality Development

216-***-****

aczh9t@r.postjobfree.com

www.linkedin.com/in/prahst/

SUMMARY OF QUALIFICATIONS

Certified Quality Engineer Certified Quality Auditor Certified Six Sigma Black Belt Quality Quality Trainer Quality Systems Management Supplier Quality Development: with extensive experience in directing and supervising supplier audits and internal quality system process improvements. Known for successfully investigating problems and driving a company to reduce variation and remove waste from production processes, saving thousands of dollars in recovery costs and ensuring customer satisfaction. Proven track record in managing cross-functional teams, building strong customer and supplier relationships, and directing cost reduction initiatives. Developed Quality Tools training curriculum and directed quality training for associates, suppliers and customers. CORE PROFESSIONAL STRENGTHS

• ASQ Certified Quality Engineer (CQE)

• ASQ Certified Quality Auditor (CQA)

• ASQ Certified Six Sigma Black Belt (CSSBB)

• Six Sigma and 5S Lean Quality Trainer

• Supplier Quality Development Manager

• Manager ISO 9001:2008/TS16949 Quality System

• Statistical Process Control (SPC)

• Measurement Systems Analysis (MSA / Gage R&R)

• Design Failure Mode Effects Analysis (DFMEA)

• Process Failure Mode Effects Analysis (PFMEA)

• Process Flow and Control Plans PPAP APQP

• Problem Solving Corrective Action

EMPLOYMENT

Anchor Manufacturing Group – Automotive Manufacturing - Cleveland, OH Supplier Quality Engineer February 2016 to February 2017

• Supervised Supplier Quality Program Initiative, managing both customer and supplier quality issues.

• Directed supplier quality audits, resulting in improved supplier relationships and product quality.

• Established clear raw material and product specifications, reducing defects and variation.

• Managed supplier defects, recovering revenue and maximizing debit dollars, contributing to overall profitability.

• Conducted SPC training sessions, educating employees in Understanding Variation and Control Charts. Manitowoc Food Service – Ovens and Advanced Cooking - Cleveland, OH Quality Engineer December 2014 to February 2016

• Supported manufacturing quality improvement systems by utilizing Process FMEA, PPAP, and corrective and preventive action plans, improving production quality.

• Designed and implemented internal quality audit procedures, improving manufacturing processes.

• Managed supplier quality audits, ensuring compliance to specifications, reducing part and material defects.

• Investigated customer non-conformance complaints and developed corrective action plans.

• Identified defective part volume, increasing supplier return rates, and reducing defective inventory by $150,000. FPE-Cleveland - Florida Production Engineering – Plastic Injection Molding / Chrome Plating - Brooklyn, OH Quality Engineer June 2013 to December 2014

• Implemented continuous improvement and preventive and corrective action procedures, reducing waste and internal defects while eliminating customer complaints.

• Managed process orientated internal quality audits, supporting process improvement, reinforcing company standards and meeting ISO9001:2008 / TS16949 criteria.

• Actively utilized Lean Manufacturing, APQP and PFMEA processes, driving improvements and eliminating waste. AkzoNobel Decorative Coatings / Paint and Chemicals - Strongsville, OH Supplier Quality Manager September 2010 to April 2013

• Managed Supplier Development Program, decreasing supplier raw material and packaging variation.

• Directed supplier audits by coordinating a cross functional team, resulting in improved supplier relationships.

• Established clear, agreed upon supplier product specifications, reducing material and product defects.

• Developed receiving audit procedures to identify incoming material defects, reducing production inefficiency.

• Decreased production costs by minimizing supplier and plant production errors, saving an estimated $100,000.

• Evaluated and developed plastic extrusion suppliers, ensuring compliance and saving over 10% in material costs. Jeffrey A. Prahst 2

Morgan Electro Ceramics - Piezoelectric Electronics - Bedford, OH Quality Engineer April 2010 to September 2010

• Managed customer complaints, reducing variation and lowering product defect rates.

• Employed 8D corrective action and continuous improvement process, resulting in improved product quality and performance.

• Conducted SPC quality training for clean room production staff, decreasing product defects and impurities. Avery Dennison - Automotive Label and Adhesive Products - Strongsville, OH Quality Engineer November 2009 to March 2010

• Investigated customer complaints, identifying product defects and minimizing future occurrences.

• Completed quality-related customer visits, investigating and solving customer complaints.

• Organized and conducted internal quality process audits to ISO9001/TS16949 quality standards, promoting compliance to quality procedures.

PPG Industries - Automotive Coatings Division / Paint and Chemicals - Cleveland, OH Supplier Quality Development Manager 1999 to 2009

• Developed Supplier Variation Reduction (SVR) program and established Supplier Development process, reducing contamination and minimizing defects and disruptions for customers.

• Trained / supervised teams of auditors in North America, Asia and Europe; reducing auditing costs by $400,000.

• Managed over 30 supplier audits annually, evaluating new suppliers and solving problems with existing suppliers.

• Promoted increased supplier competition and utilized low cost suppliers, saving over $2,000,000 annually.

• Identified root cause of supplier raw material contamination, resulting in recovery of over $1,000,000 in damages

• Directed cross-functional project teams, driving change and supporting business quality initiatives.

• Revised corporate Business Process Improvement (BPI) curriculum, training over 300 staff members to implement the BPI tools in their work environment.

PPG Industries - Automotive Powder Coatings Division - Strongsville, OH ISO 9001 Management Representative, Quality Improvement Manager 1997 to 1999

• Implemented and maintained Quality System to ISO 9001 Standard, maintaining registration status.

• Established Internal Audit program, improving business processes and ensuring Quality Systems.

• Supervised Supplier Audit program, minimizing contamination risks and reducing material variation.

• Implemented a Corrective Action program, resolving customer complaints and increasing production efficiency.

• Conducted SPC training classes for production operators, increasing total production capacity by over 30%. PPG Industries - Automotive Coatings Division - Cleveland, OH Senior Project Engineer 1993 to 1997

• Designed and conducted training for ISO 9001/TS16949 quality standard, promoting increased compliance.

• Conducted training sessions for employees, customers and suppliers in Understanding Variation & Control Charts

(SPC), Design and Process Failure Mode Effects Analysis (DFMEA-PFMEA) Production Part Approval Process

(PPAP) and Control Plans, facilitating process improvement in all aspects of the business operation.

• Initiated Statistical Process Control (SPC) training for technical service representatives throughout the company, providing methods needed to monitor and control customer processes. Education and Professional Development

• Bachelor of Science, Environmental Resources, The Ohio State University, Columbus, OH

• ASQ Certified Quality Engineer (CQE)

• ASQ Certified Quality Auditor (CQA)

• ASQ Certified Six Sigma Black Belt (CSSBB)

• ISO 9001:2008 / TS 16949 Internal Quality Auditor

• Business Process Improvement (BPI) Trainer

• Understanding Variation (SPC) and Advanced SPC Trainer

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