Experienced Database Architect/Technical Manager

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VIRAL SHAH

EXPERIENCE SUMMARY

• Over **+ years of experience in Data Virtualization, Management & Migration that includes various roles as Technical Manager, Project Manager, Systems Architect and Oracle & SQL Server Lead DBA.

• Areas of expertise include Setting up & Leading Global Technical teams (North America, EMEA and Asia Pacific) to manage Fortune 500 Client implementations primarily in Data virtualization space.

• Conducting On-board Training for New employees and Technical Training for Partner’s across the Globe. Setting up 24*7 Database team to provide Client's with global presence.

• Excellent Analytical, Interpersonal and Communication skills and very proactive by nature which benefits in working in-groups.

• Collaborative team player/leader with extensive Customer relations’ experience and proven ability of handling Global Infrastructure teams.

PROFESSIONAL CERTIFICATIONS

• Oracle Certified Professional (OCP) – Oracle 12c/11g/10g Database Administration

• MongoDB Certified DBA

• Microsoft Certified Professional for SQL Server 2000 Administration

• Project Management Professional (PMP)

SOFTWARE SKILLS

Virtualization Platforms § VMWare ESX 6.0, 5.0+

§ AWS

Database Platforms § Oracle 12c / 11gR2 RAC with ASM, Physical Standby

§ MongoDB 3.0

§ SQL Server 2012 & 2008R2

Storage Platforms § EMC VMAX & VNX

§ NetApp

§ Flash Storage (Pure, Infinidat, XtremIO)

Administration Tools § Oracle Cloud Control 12c

§ SQL Developer

§ RMAN

Languages § SQL

§ PL/SQL

§ Python

§ Unix Shell Scripting

EDUCATIONAL QUALIFICATIONS

• Master in Business Administration from B.K. School of Business Management, A’bad (India)

• Bachelor of Science from L.D. College of Engineering, A’bad (India) Page 2

PROFESSIONAL EXPERIENCE

April 2012 – Present

Client : Delphix

Role : Technical Manager – Customer Services

(North America, LATAM & Europe)

Project Highlights:

• Started & Scaled-up Services team in NAM, LATAM & Europe to 15+ members under 2 years.

• Executed and Managed successful execution of $1M+ Strategic Projects in Financial & Services Industry customers in North America.

• Designed & Developed Technical Training Program to ramp up new Team members quickly to meet Client’s demands.

• Set up Delphix offshore Delivery Center for APAC based Customers to provide “Follow the Sun” Model support for Global Strategic North America Clients.

• Published Technical White paper on “CI/CD leveraging Jenkins & Delphixpy” and “Protecting Data in AWS”.

• Scoped and Implemented Health check initiative and successfully rolled out across 50+ Delphix Client’s globally and helped in multiple Expansion deals ($1.5M+)

• Successfully implemented New Features Roadshow twice/year to educate Delphix Clients with new capabilities.

• Worked with Engineering to prioritize New Features and Field team liaison for Client escalations.

• Work with Customer Services VP for Resources Forecasting, Budgeting and Field Training requirements.

April 2009 – April 2012

Client : Verizon Communications Inc.

Role : Database Architect

Project Highlights:

• Successful implementation of Oracle VM on NetApp to Virtualize entire Non-Prod SAP Landscape resulting in $3M+ savings and 30% faster release time.

• Rollout of Oracle Audit vault across 200+ Financial and HR ERP systems to meet SOx compliance

(One of the largest Oracle deployment in North America).

• Set up Database CoE to train 30+ Offshore & Onsite DBA Team members on New Features and Technologies in areas of Database Upgrade, Virtualization and Backups & Monitoring.

• Responsible for 3rd Level of escalation for Databases related to SAP & Customer facing applications.

• Evaluate New Technologies, Provide Technical directive and Rollout Training program for DBA team.

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October 2006 – March 2009

Client : Oracle Corporation Ltd.

Role : Senior Principal Consultant –System Perf. & Architecture Group Project Highlights:

• Worked as Oracle Database SME in areas of Oracle RAC, Data Guard, Grid Control and Streams for successful implementation at various clients – Sprint Nextel, Verizon, Health Dialog, ATT & others.

• Performed Capacity Planning and Designed solutions for critical projects to meet High Availability and Disaster recovery requirements for clients.

• Trained the Client’s Global DBA Team on Oracle Best practices for Performance, Monitoring and Database administration.

• Performed Database Audits and Health Checks at Client’s site.

• Institute Operation Procedures to ensure the clients operating environment is monitored to help meet SLAs.

April 2003 – Sept 2006

Client : GE Specialty Materials, Trevose, PA (USA) Role : TCS Oracle Senior DBA for WEB-based Project Project Highlights:

• Successful Install & Configuration of Oracle 9i RAC on RHat Linux for 24*7 Web Application Project to support Customer Portal & Business Intelligence. (First RAC installation at GE).

• Implemented Oracle RMAN as Standard for their Production backups and implemented DR Testing process once/year for all their Tier-I databases.

• Trained offshore DBA teams both in Ireland and India Delivery center to provide Global support for GE’s 30+ Critical applications, including SAP.

June 1999 - April 2003

Client : Qwest Communications(Denver) & TCS offshore Role : Oracle DBA for TCS

Project Description:

• Lead Oracle DBA for an on-line customer application on HP-Unix and Sun Solaris Environment for support Qwest re-entry into long distance telephony market.

• Set-up Oracle Standby Database as Fail-over strategy and implemented RMAN backup methodology.

• Worked at TCS offshore supporting 40+ Clients in areas of Database design, planning, implementation, support and maintenance.

• Provided Guidance to Clients for Capacity Planning and Training Client teams on Database technology. PERSONAL DETAILS

Date of Birth : February 7th, 1973

Sex : Male

Legal Status : US Citizen

Marital Status : Married

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