PROFILE SUMMARY
** ***** ** ******* **********.
Managing full range of Human Resources duties including: recruiting, new hire orientation, employee relations, terminations, worker’s compensation, leave of absence, benefits administration, unemployment compensation, public relations, and employee training
Manpower Planning and Preparation of Job Descriptions
Identify, secure and maintain relationships with new and existing business partners and key vendors.
Managing the Recruitment process from screening to selection
Single point of Contact for enabling smooth audits such as PMR, Spot Check and IIAR
Short listing prospective candidates for the client interviews and conducting preliminary interviews
Scrutinizing the resumes, interacting with candidates to understand their Capabilities, strengths, limitations
Vendor Management, Contractor Management, Contractor Set-Up, Release of Offer Letter and Contractor MIS management
CORE COMPETENCIES
HR Management
Identifying candidates on the basis of technical requirements and managing the full recruitment life cycle.
Conceptualizing & effectuating training & development initiatives for improving employee productivity
Operation Management
Maintain relationships with existing vendors and identify new business partners
Make reports for monitoring the daily work, weekly work and monthly work schedule
Single point of Contact for enabling smooth audits such as PMR, Spot Check and IIAR
TECHNICAL SKILLS:
HR Tools – PeopleSoft, Max Hire, FieldGlass, e-Temp, Progata, HP Smart Labor, eRecruit, Provade, IQ Navigator
Reporting Tools: MS Access & MS Excel
MS-Suite 2003, 2007, 2010: Word, Excel, PowerPoint, Outlook
Operating Systems: Windows 2000/2003/XP/Vista/Windows 7
PROFESSIONAL EXPERIENCE
Fair Pattern Inc. Jul’16 – Present
National Account Manager – US Staffing
FairPattern is a Staffing, Web and Mobile App Development company with 15 years of experience, specializing in IT Staffing, UI Development, .NET, Joomla, PHP, Ruby on Rails, Python, angular.js and more.
Responsible for continuous improvement initiatives and strategy to improve speed to market for a better candidate experience
Responsible for the day to day recruiting processes and directly manage a team of recruiting professionals.
Responsible for creating time-saving processes and procedures for additional team members in sourcing, interviewing and hiring in order to help meet exceptionally aggressive hiring requirements
Responsible for Vendor relationship management and growth to enhance the Owner-Operator “benefit” attraction
Developed and implemented ATS databases for both clients and candidates.
Designed and implemented new hire paperwork, on-boarding documents, Sales and Recruiting requisition forms.
Recruited as needed when requisition volumes prohibited recruiters to successfully close positions quickly
Established alternate resources thru networking as well as internet research to find creative solutions to fill Enterprise recruiting needs
Imperial Search Group Jun’15 – Jun’16
Sr. Recruitment Manager – US Staffing
Management, fulfillment and reporting of day-to-day staffing requests from major client & handling entire recruiting process starting from identifying the requirement, job postings, requirement assignments, sourcing resumes (if required) etc. & Post Selection Activities.
Manage the recruiting team and monitor their daily activities
Effectively balance multiple high-priority assignments
Support the achievement of key service level measurements and key performance indicators through operational excellence, process adherence and continuous improvement
Accountable for the operational management of the account including reports, performance metrics and headcount
Serve as a resource to the team for the most up-to-date Recruitment Policies and Practices
Staff projects with appropriate resources promptly and accurately, Assist with recruiting as necessary
Strategize with teammates to accomplish goals and targets
Conducted periodic conference calls, regular team meetings and 1-on-1 meetings with the recruiters and account managers to discuss current recruitment strategies, opportunities for improvement in efficiency, time/cost-saving techniques to enhance performance
Build strong partnership/network relationships across the business unit to provide the highest levels of customer service
Communicate regularly and effectively with the sales team to understand the needs of their clients and close open positions
STI Global Services Nov’10 – May’15
Recruitment Manager
Manage and execute high volume, full-life cycle recruiting and selection process for non-exempt to executive level positions; assisting managers in defining selection criteria, candidate sourcing and pre-qualification, facilitating interview process and relocation assistance policy, extension of employment offers and pre-employment verification.
Strategic Planning by developing a recruiting strategy and plan which assessed corporate goals and developed strategies to include: implementing best practices, establishing an in-house search practice, creating metrics and reporting systems, recruiting communications
Act as a resource to clients by providing creative methods of building prospect pools, pre-screening and interviewing candidates and facilitating the staffing process; responsible for utilizing external staffing/recruiting tools such as the internet, advertising, publications, industry groups and other strategic sourcing concepts
Project Contribution
Manage key accounts for the company (HP, AT&T, Verizon Wireless, Carefusion, American Airlines, BCI Ericsson, Nokia, ATOS, ADP and Bank of America.).
Work closely with product line managers to create relevant job descriptions and to gain a clear understanding of specifications and desired qualifications.
Develops an effective pipeline of key talent potentially available for immediate hire.
Highly skilled Internet user utilizing career search engines, including diversity sites, Boolean searches and social networking sites
Sourced, phone screened and interviewed external candidates via Monster, CareerBuilder, DICE, Corp – Corp, college/university career websites (post positions and source resume books) and other industry related websites
Mentoring Jr. Recruiters, ensuring that they find the right candidates accordingly
Tracking short listed candidates in the Internal tool Max Hire and Progata
Update the candidates in client tools HP Smart Labor, Fieldglass, IQNavigator and AT&T e-Temp
Coordinating between clients and candidates like scheduling technical and client interviews
Making Reports for monitoring the daily work, weekly work and monthly work schedule
IBM Daksh Nov’3 – Nov’10
HR Recruitment & Operations
Role: Team Lead – Recruitment (Dec’09 – Nov’10) & Lead - Recruitment (Jun’06 – Dec’09)
Work Area: Recruitment
Manage background check compliance, internal auditing of key procedures, collateral management, job fair coordination, and monitoring job postings or other recruitment advertisements.
Audit internal processes against specific workflow requirements (offer confirmations, candidate disposition, sign-on, referral fees, etc.).
Acts as a resource to business partners by providing creative methods of building diverse and highly qualified candidate pools, pre-screening and interviewing candidates and facilitating the selection process
Establish a strong presence in communities and organizations that will directly lead to continuous candidate referrals
Enabling smooth audits such as PMR, Spot Checks, IIAR
Part of the solution team, extending support to the IBM accounts in planning and scheduling
Recommending any new policies or procedures that will improve organization attractiveness including compensation and benefits offered for varying positions.
Complete applicant flow logs for all positions filled with external candidates through ATS. Report on relevant recruitment data to Director of HR
Worked with 7 LOB Heads on a full range of Human Resources duties including: recruiting, new hire orientation, employee relations, terminations, worker’s compensation, leave of absence, benefits administration, unemployment compensation, public relations, and employee training
Recruitment Deliveries
As a second level, mentor the team members to enable their teams in achieving the key recruitment deliveries:
•Manpower Planning and Preparation of Job Descriptions.
•Managing the Recruitment process from screening to selection
•Compensation negotiations to final offer.
•Collaborated with hiring managers to define/prioritize job openings to meet business and hiring goals
•Coordinated with the HR Manager in designing and conducting new employee orientations
•Provided advice, assistance, and follow-up on company policies, procedures, and documentation
•Integrated resolution of specific policy-related and procedural problems and inquiries.
•Provided recommendation and assistance to the HR Manager in the development and scheduling of various trainings and development courses.
•Create, raise JRF (Joining Request Form) and upload employee details in People Soft.
•Preparing the trackers and forwarding the profiles of the candidates along with the trackers to SPOCs
•Posting a job in various Job Boards and profile search through database & social networking sites.
•Developing relationships with various vendors and work towards more effective sourcing by effective vendor management
•Developed training materials and on-boarding processes.
•Actively participated in team activities to ensure compliance to quality procedures
Initiatives
•Conducting Learning sessions for the Operations employees to educate them about various IBM policies such as Stacks, Payroll etc. as & when required.
•Formulating & simplifying various processes such as bills claim process, rectifying payroll issues process for the operations employees by acting as a linking pin between them & Finance, HR etc. & educating them on how to understand & perform preliminary identification of any issues.
•Assisting the training department in simplifying their MIS by leveraging our expertise for them.
•Introduced trackers for client funded R&Rs, Gain Share balance sheets etc. to enable operations to utilize the funds well & know the current performance.
•Preparing Billing files in accordance with SOW clauses
•Reconciling the same with client
•Preparing reports to showcase KPIs
•Preparing data for Payroll & various R&Rs
Role: Sr. Analyst – Recruitment (Oct’05 – Jan’06) & Analyst Recruitment (Nov’03 – May’06)
Responsible for the coordination, as well as, interviewing, screening, and recruits job applicants to fill existing job openings by performing the following duties:
•Analyzing and developing recruitment process year-to-year to maintain competitiveness
•Interviews and screens applicants to obtain work history, education, training, job skills, and salary requirements
•Refers qualified applicants to hiring managers for follow up interviews
•Corresponds with all applicants to notify them of employment consideration.
•Extends offers and creates offer letters and initiates on-boarding process
•Establish employment records for future references
•Coordinates and attends any Job Fairs.
•Organize, distribute, and follows up with Practice Managers to maximize efficiency in filling positions
•Provide competitive salary information for current positions
•Partnered with the various LOB heads to identify and fulfill their staffing requirements.
PREVIOUS EXPERIENCE
Axis Telecom Sr. Support Analyst Nov’02 – Nov’03
Domino Printech India Private Limited Customer Support Engineer Nov’01 – Nov’02
TRAINING
•Team PAC
•Fish
•LEAN Six Sigma
•PACE
•ODSS
•Communication Workshop
•H2O
•BQT (Q1o1)
PROJECTS & CERTIFICATIONS
Lean Six Sigma Project: Lean project completed automation of HR KPI Scorecard.
Yellow Belt Six Sigma Project: PACE project done on increasing payroll accuracy to 98%.
Diploma in ERP (Customer Relation Management) major in SAP CRM
KEY ACCOMPLISHMENTS
•Spot Check audit, 2009 for Recruitment Team – Green, no observations
•Calculus PMR Audit Rating for 2009 - ‘A’ Rating
•Green on the only ASCA Audit conducted by the Corporate team LEAN Certification, 2009 for successfully completing the project to improve login efficiency in Calculus
•Ovation award for significant contribution made by the team – 2009
•Best Support Team award - 2009
•Yellow belt certification for successful completion of the payroll accuracy for improving efficiency in the payroll process
EDUCATION
3 yrs. Diploma (Electronics & Telecommunication) 1998 –2001
Fr. Agnel Polytechnic, South Ext., New Delhi
Affiliated to Board of technical Education