Gloria Olivarez

Irving, TX *****

Skills:

Microsoft Word, Excel, Inventory software, DPS Regulatory software, Mortgage closing software, Payroll software, Customer Service, Call Center, and Data Entry.

Commercial Metals Company

September 2012 – August 2016

Cashier/ AP Clerk

Collecting regulatory information for DPS reporting

Paying Vendors on material purchases

Collecting from Customers on material sales

Numericalizing all documents and report for Internal Auditors

Processing Promissory Notes and monitoring Advances on Customer accounts.

MPA

March 2009 – September 2012

Receptionist

Receptionist for a property management company who manages over single family homes and home owner associations. I also provide some general clerical duties related to this industry.

Fannie Mae (contract)

June 2008 – March 2009

CRT Technician

Providing support documentation to the LRS that includes appraisal, BPO, HUD 1.

Receive REO Sales offers from NPDC and send to lender for decisions.

Monitor REO response and follow up with the lender.

Backup for underwriting consultants to assist with the issuance of repurchase letter.

REO Sales offers, QAS lender follow-ups, special projects, LRS, REO Letters.

Direct contact with Fannie Mae’s regions external and internal customers.

oKnowledge of Trax, Serfs, Falcon, Laser

oSpecial Projects include:

Processing 259 Loans Documentation request

Lehman – 844 Report, and 600 Report

Lehman QAS Loan amount of funds requested

Bank of America report

Update follow-up on Outstanding Repurchases

Closed Loans for GMAC

Processed 49 missing core documents

Updated MI Pool Rescission Information to QAS

IndyMac Outstanding follow-ups completed in QAS

SunTrust Mortgage Inc.

March 2001 – March 2008

Administrative Assistant

Liaison between brokers and customers to prepare new files, field phone calls, and maintain organization with all administrative duties.

Shipping out funded loans to corporate

Office daily and use 10-key by touch to keep accurate logs

Working with brokers and customer service research using 10-key by touch to look up all accounts.

Also held the positions of Processor II, Funder, and back up to all areas when needed.

Process various loan types

Utilized company software programs and compliance rules

Liaison between account executives and title companies

Scheduled loans to close and verified all appropriate documents

Prepare loans for closing/funding by verifying compliance according to the state and company regulations.

Encompass Staffing

September 1998 – March 2001

Staffing Coordinator

Responsible for front desk management coordination interviews, testing and all administrative tasks for company staff.

Processed payroll weekly by verifying all time cards received, approved, and entry made into payroll system for distribution to temporary employees.

Placed on assignment with EMC Mortgage for 2.5 years as a floater to go to several different departments as needed varying from Quality control, document control, tax/hazard insurance escrow, loan delivery and acquistions.

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