Post Job Free

Resume

Sign in

Customer Service Sales Representative

Location:
New York, NY
Posted:
March 24, 2017

Contact this candidate

Resume:

Maria Zaytseva

*** **** ***** ******, ***.** New York, NY 10031 347-***-**** aczgy1@r.postjobfree.com

PROFESSIONAL SUMMARY

Bilingual Marketing / Promotion professional with 15+ years of leadership experience in domestic and international media marketing, with strong industry contacts. Extensive knowledge of market and media landscape. Specialist in promoting, contracting and business development.

EDUCATION

ESL and Workforce Development Program

Columbia University 2/2012-12/2013

Master of Science in Psychology

Developmental and Child Psychology

Teaching

St.-Petersburg State University, Russia 9/1987 – 7/1993

PROFESSIONAL SKILLS

Computer: MS Office Suite

Languages: English, fluent in Russian

Great interpersonal and social skills

Ability to remain calm under pressure and work independently

Commitment to excellent service and customer satisfaction

PROFESSIONAL EXPERIENCE

Sales Representative

Actava TV, Inc New York, NY 01/2014 – 03/2017

Telesales access to TV viewing

Advising potential clients about the services

Accepting payments

Customer support when configuring the connected equipment

International Delivery Specialist

United Air and Parcels, New York, NY 12/2012 – 04/2013

Experienced in worldwide delivery services (UPS, USPS, EMS), provided a full cycle of international sale and delivery to Russia and CIS

Operated delivery of products from e-stores (Amazone.com, eBuy.com) to Russian customers

Provided customs clearance

Supported and developed local IT-platform, implemented new e-services

Managed of operating data

Supervised and supported to the Customer Service and Shipment Warehouse Group

Creator and Owner

Professional Psychological Society www.profpsy.ru 11/2012 – current

(Web 2.0 catalog of Russian speaking psychologists and psychological organizations,

site-nominee for Best Russian media-project on the field of Psychology in 2012)

Moderated personal pages, articles and events

Managed permanent promotional campaign

Conducted marketing research

Edited essays, textual and image content to ensure quality

Director / Editor-in-Chief www.psy.su

“Psychological Newspaper”, Ltd St. Petersburg, Russia 11/2000 – 11/2011

Psychology newspaper. The official national internet-media of Russian psychologists with 30,000 unique visitors a month

Generated ideas for new ways of doing things, such as using new technology, implementing ways to increase readership and how to utilize new media

Was responsible for drawing up budget proposals and other information requested by the publisher

Wrote all feature articles and monthly columns for publication, interviewed the eminent psychologists of the country

Founded the new editorial internet-media department, managing a total staff of 15 responsible for the production of 12+ issues per year and everyday updating of web-content

Published over 60 paper issues with common print run of 300,000

Conducted marketing research on foreign and domestic literature and media, and recommended titles for publication

Commissioned authors for newspaper projects

Corresponded and concluded publishing agreements with authors

Edited textual and image content to ensure quality

Recruited and trained new editorial board members

Deputy CEO www.imaton.com

State Scientific and Production Company IMATON, St. Petersburg, Russia 11/1997 – 7/2011

(Leading Russian company in design, manufacture and marketing of Psychological Tests and Manuals)

Organized and managed the company website and online store

Created and supported technology development plans

Identified and recruited 20 new authors of psychological tools

Participated in various trade shows and conferences

Psychologist/Counselor

The Federal Employment Agency, St. Petersburg, Russia 06/1998 – 10/2000

Conducted psychological testing of interests, personality and intelligence

Using knowledge of the labor market, educated clients in career planning

Psychologist/Counselor

City Youth Career Center St. Petersburg, Russia 10/1993 – 06/1998

Conducted psychological testing of interests, personality and intelligence

Duties were to assist youth in choosing an educational institution, the reporting of trades, a joint career planning

Professional Activity

2003-2011, Chairman of the Organizing Committee of the National Psychological Award "Golden Psychea"

2007-2011, Chairman of the Organizing Committee of the Annual Summits of psychologists "Technologies of Success"

2003, 2007 - Delegate of III-rd and IV-th Congresses of the Russian Psychological Society of St. Petersburg

Professional Associations

Guild of Psychotherapists and coaches (2000-2002)

Saint Petersburg Psychological Society (2005 - present)

Linkedin



Contact this candidate