Manager Sales
Resume:
Abhishek Singh
Present
Mobile-+91-757*******/91-955*******
Abhishek Singh
House No-D/402
Rajipa Avenue,
Opp Krusha Flat,
Anand Nagar Cross Road.
Satellite,Ahmedabad
aczgxp@r.postjobfree.com
Permanent
House No-D/402
Rajipa Avenue,
Opp Krusha Flat,
Anand Nagar Cross Road.
Satellite,Ahmedabad
aczgxp@r.postjobfree.com
Professional Summary
More than 14 years of extensive experience in Profit Center Operations, Sales & Marketing, Retail Operations and Man Management.
Excellent communication, inter personal, liaison and problem solving skills with the ability to work in multi-cultural environment.
Expertise in designing & implementing training programs for bringing keen customer focus, high energy level and team spirit in the employees.
Extensive experience in developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit.
Actively involved in business planning and analysis for assessment of revenue potential in business opportunities.
Identifying and developing new business streams for long term revenue growth & to achieve repeat/ referral business.
Identify scope, design & budget annual marketing & activity plan.
Exploring potential business areas and managing marketing and sales operations for achieving increased business growth and initiating brand development / promotion efforts.
Analyzing the latest market trends and tracking competitor activities and providing valuable inputs for fine- tuning the selling and the marketing strategies.
Developing the existing network & effectively developing the Brand, ensuring best quality services being delivered to the end customer.
Conducting routine inspection & Product analysis to ensure required in demand inventory at the retail outlets.
Conducting surprise Cash-Audits to ensure correct revenue booking.
Directing, leading & motivating workforce and imparting continuous on job training for accomplishing greater operational effectiveness/ efficiency.
Working on succession planning of the workforce, shift management activities, appraising the member’s performance & providing feedback.
Resolving interpersonal issues & working towards a harmonious work environment.
Achievements
Manager of the highest Revenue Generator Outlet for RIL in India.
Efficiently managed a workforce of over 150 Staff Members.
Developed new business streams (Bakery, Sandwich etc.) to increase store profitability Professional Experience
People Era Consultency Management(PECMS): 10th Feb 2016 till Date:Operation Manager
Shettysons Hospitality(Food Land):21st May 2015 t0 28th Dec 2016 at Mehsana(Gujrat) Unit Manager
Republic Tractor Motor Pvt .Ltd(Mahindra Tractors):20th Nov 2013-March2015 at Ranchi (Jharkhand)
Branch Manager
July 2011– Sept 2013
Chowpatty in fortune retail (Big Bazar)
Ahmedabad, Gujrat
Food Cort Manager
Mar 2010 – May 2011
Goras Restaurant, Ahmedabad
Restaurant Manager
Aug 2008 - April 2009
D-Mart (Avenue Super Mart Pvt. Ltd.)
Hyper Market, Kopar Khairane, Navi Mumbai.
Store Manager
Feb 2004 - July 2008
Reliance Petro Marketing Ltd. (RIL Group) Hospitality Services, Ahmedabad, Gujarat)
Hospitality Manager
May 2003 - Feb 2004
Hotel CAMA Park Plaza, Ahmedabad
Restaurant Manager
May 2002 - Apr 2003
Hotel “9 Spice”, Ahmedabad
Manager F&B
Other Experiences and Assignments
May 2002 - Apr 2003: Hotel “9 Spice”, Ahmedabad as a Food & Beverage Manager.
July 2001 - Apr 2002: Saffrony Food Court, Ahmedabad as a Food & Beverage Manager.
Mar 1999 - Jun 2001: Ashok Country Resort, New Delhi as a Senior Captain.
6 months Industrial training: Hotel Clark’s, Varanasi.
Organizational Experience
Republic Tractor Motor Pvt .Ltd(Mahindra Tractors):20th Nov 2013-March2015 at Ranchi (Jharkhand)
Key Responsibilities:
1.Look after,Manage& be responsible for field management & brnch sales performance.
2.should take the responsibilities tocustomers or discontinue or give warning etc.
3.To manage and guide the team of sales executives so that they consistently achieve targets and Simultanesously achieve targets and simultansously providing a unique buying experience.
4.collect daily sales report from field through field officers is a must and prepare final report and send to reporting Head regularly.
5.Attend meetings,seminars whenever called for with without members and implement the policies time to time.
6.Give training nd meet with FSO regularly to motivate them,solve their problems and finally fetch business.
7.Individual responsibilities is also highly required to prove efficiency in work.
Chowpatty in fortune retail (Big Bazar): July 2011– Sept 2013
Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit.
Proficiency in preparing, producing and presenting a high quality food; Experience in creating recipes and handling preparation of elaborate meals.
Deft at managing catering operations and responsible for managing the catering for all kinds of social events, seminars & conferences as well as outdoor catering.
Key Responsibilities:
Strategic Planning
Business planning and analysis for assessment of revenue potential in business opportunities.
Planning and implementation of infrastructure/facilities, renovation, development and expansion in hotels as well as instituting internal control system.
Overseeing end-to-end operations for setting up new locations from scratch.
Managing the overall profitability of operations with strategic utilisation & deployment of available resources to achieve organisational objectives and operating standards.
Devising marketing strategies to tap/ explore greater market/ business volumes.
Food & Beverage / Kitchen Operations
Preparing and monitoring of food & beverage budgets and maintaining appropriate documentation for sales, costs and inventory control for timely indenting of supplies.
Overseeing all aspects of Kitchen management including menu-planning & monitoring food production.
Menu Planning for an expansive repertoire of menus, along with portion standardization and supervision of food preparation.
Handling all aspects of Kitchen management including monitoring food production and aesthetic presentation of food and beverages.
Experimenting & presenting innovative ideas, styles new dishes and ensure cost control measures.
Ensure cleanliness in the kitchen work area & that it is in order prior to commencement of food preparation.
Conducting hygiene inspections and convey feedback to operating staff as well as managers for gaps in actual Vs standardized norms.
Procurement Operations
Synchronize with;
oStore Keepers to obtain the correct delivery of the ordered food.
oPurchase Manager for timely availability of fresh and packaged food.
Handle the daily maintenance of logs for temperature, thermometer, fridges and deep fridges.
Conduct surveys to purchase from new markets for procurement of raw material with assistance from the purchase manager and accounts manager.
D-Mart (Avenue Super Mart Pvt Ltd): August 2008 to April 2009.
Key Responsibilities:
Handling about 30000sqft store with FMCG, Grocery, Apparels, and Third Party Counters.
Managing 150+ staff with Day to Day Operational Activity.
Carrying the recruitment process for the sales associate.
Always ensuring that the top selling SKUs are available in the store.
Keeping track of the competitors by doing benchmarking, new product introduction.
Conducting Training, Motivational program for the staff.
Identifying the good talent among the staff for further responsibilities.
Controlling the Pilferage, manpower cost and electrical cost with control measure.
Reliance Petro Marketing Ltd. (RIL Group): Feb 2004 - July 2008
Key Responsibilities:
Managing all the retail store operations in Refresh, A1 Plaza;
Carrying out audits for ensuring Operational Efficiency of Set Up.
Selection of Right franchisee to run outlets ensuring achievement of organisational goals like Revenue, High Quality Standards and Brand Development etc.
Ensuring the maintenance of hygiene, housekeeping as well as safety in all the daily operations.
Analysing business through various Reports such as Inventory Levels, Cost Vs Revenue Monitoring and taking timely corrective actions.
Competency as HR Personnel for Manpower Selection, Recruitment, Training and Developing them for higher responsibilities.
Key Highlights:
Highest Revenue Generator Outlet for RIL in the country. Avg Royalty Collected app Rs 4 lacs per Month which reflects profitability of unit in terms of achieving set targets.
Efficiently carried out Training modules for developing staff to improve cash-memo size / Additional Revenues.
Carried out local promotion activities for various outlets in the state with active participation of local Vendors.
Efficiently managed a workforce of over 80 Staff Members.
Familiarity with local laws related to store operations and good liasoning qualities with Various Statutory Bodies.
Out of 4 times 3 times rated Excellent and Very good during Appraisals.
Hotel CAMA Park Plaza: May 2003 - Feb 2004
Key Responsibilities:
Ensuring Operational efficiency related to preparation and delivery of delicious and hygienic food in healthy environment.
Involvement in inventory management of non-perishable stocks ensuring loss controls.
Key Highlights:
Prepared as well as implemented training plans for restaurant staff.
Managed an team of 2 Captains, 3 Supervisors as well as 14 Stewards efficiently.
Experienced in devising restaurant policies with regular additions of menu items.
Educational Qualifications
1995 Intermediate of Science (I.Sc)
Co-Operative College, Jamshedpur, Jharkhand
1998 Hotel Management, Catering & Applied Nutration
Durgapur Society of Management Science, West Bengal.
2002 Bachelor of Arts
Hindi Vidyapeeth, Deoghar,Bihar.
Personal Dossier
Father’s name : Mr. Rana Pratap Singh
Date of Birth : 11th August 1977
(Abhishek Singh)
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