Customer Service Medical

Debra Wall

*** ********* **. *** ***, Stoughton, WI;608-***-**** home; 608-52096cell; ***********@*****.***

Diploma September 2011 Globe University

Medical Assistant

CASHIER/SALES ASSOCIATE MENARDS 08/2016-01/2017

Finalize customer purchases, collect payment method

CMA Dean healthcare/SSM 08/2015-04/2016

Measure and record patient vital signs. Refill prescriptions and complete prior authorization requests for pharmacies from insurers. Create letters, answer telephone and E-mail inquiries. Send faxes.

PHLEBOTOMIST / CMA LHI/MBO 02/2014 -03 /2015

Attend biometric/cholesteric/phlebotomy health screenings. Obtain ordered samples, process as required, package and ship to testing lab.

PHLEBOTOMIST UW HOSPITAL CLINICS 05/2014 – 08/2014

Collect ordered blood sample in required tube, label samples with donor PHI, send with other collected samples to lab for testing.

PHLEBOTOMIST/ CMA PREMIRE MEDICAL STAFFING 03/2013 – 10 /2013

Assist providers as needed with small office procedures, measure and record vitals, EKG testing, spirometry testing, injections, blood draws, urine tests, stool cultures, send samples to testing lab,

Set appointments and send reminders. Send faxes. Maintain, up-date and file paper medical record systems. In home and institutional healthcare staffing services /ADL’s

PHLEBOTOMIST CMA BRIGHTSTARCARE 09 /2011 - 02/2014

Attend healthcare screenings; obtain venipuncture blood draws, label, process and ship to testing lab

CNA BRIGHTSTARCARE 02/2011- 09/2012

CNA MAXIM HEALTHCARE SERVICES 04 /2009 – 04 /2011

CNA MEDICAL STAFFING NETWORK 01/ 2009 – 08 / 2009

In home and institutional healthcare staffing services /ADL’s

CNA NAZARETH HEALTH AND REHAB CENTER 10/2007- 11 / 2007

COMMUNITY LIVING COORDINATOR CATHOLIC CHARITIES 08 /2005 -10 /2007

Live in Care Giver / Teach daily living skills to developmentally delayed client

PROFESSIONAL SKILLS

MANAGEMENT

Lead worker: assign jobs, oversee and train employees, maintain record of man hour production

COMMUNICATION

Secretary of the Globe University Medical Assistance Club.

LEADERSHIP

Challenged co-workers to meet my pledge of one days’ wages to Second Harvest holiday drive

Identifies, demonstrates, and continuously uses OSHA principles, standard precautions, and safety precautions.

Recognizes emergency situations and responds appropriately with emergency care techniques.

Applies legal and ethical medical standards of practice.

Performs and analyzes clinical procedures such as vitals (pulse, blood pressure, temperature, respirations), laboratory testing (blood, urine, stool, and other specimen culture collection methods), other diagnostic and medical procedures (injections) patient education, and effectively chart all pertinent patient data.

Describes the human body including structure, function, and basic pathologies.

Recognizes, interprets, and uses medical terminology correctly.

Applies basic pharmacology, including dosage calibrations, drug interactions, and administration of medications.

Demonstrates appropriate written and verbal communication skills.

Evaluates the quality of multiple viewpoints, arguments, and evidence and distinguishes between facts and opinions.

Exhibits social responsibilities and examines the diverse cultures and value systems of our community.

VOLUNTEER WORK:

RSVP Driver Escort Service of Dane County 10/2010-03/2012

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