Resume

Manager Test

Location:

Chesterfield, MO

Posted:

March 23, 2017

Contact this candidate

Resume:

SAIDUL ISLAM

314-***-****

aczgfy@r.postjobfree.com

SKYPE: SAIDUL4

US CITIZEN

PROFESSIONAL SUMMARY

13+ years of industry experience in Software Quality Assurance Testing and SDLC

Passionate about learning, testing and sharing previous work knowledge experience with others

Experience working in team in diverse/ multiple stakeholder environments

Strong analytical skills on understanding scope of testing, business needs and goals.

Expert on creating Master Test plan, Test Scenarios, and Test Scripts

Expert in creating Use Case models for test scenarios and test scripts

Capable of organizing meetings with project sponsors/SME’s and testers in USA and overseas by remote when needed; documented key topics then discussed/shared meeting minutes with management when needed.

5 years’ experience as Distribution QA Lead for Save A Lot corporation

6 years’ experience on testing Retail application, POS Station, Warehouse Management System (WMS), Pricing Management, and HR (Kronos) application.

Experience with Mobile app (Android/Apple), Apple iPad app,

Experience with Web Services (Eclipse), IBM iSeries suite, AS400 Mainframe, Netterm(Unix)WMS System, Retek RMS System, SharePoint, Intranet (Java) Apps, Flex upgrade apps and PeopleSoft HR application Testing

Experience with .ASP.JS, ASPX, .NET, VB application, Crystal Enterprise, Tableau Reporting, SSRS reporting Test, and 3rd party applications such as Extranet, Kronos (WFM, WFA), Revionics, BlackHawk, Retek, Lawson, EDI, JDA AWR and EDW Team.

Experience with SAP system/application testing as well as Cognos and BI/BO reports testing

Expert on Translating Software Requirement Specification into Use cases that is separate than Business Systems Process Flow. This model helps me with ‘start and end point of testing’.

Created the user training document before and during production deployment of the tested system/application as part of testing team

Ability to create Requirement Traceability Matrix (RTM) for managing changes in requirements using Rational Requisite Pro and MS Excel.

Documented test plans, reviewed with managers which contain goal of testing, scenarios, QA test scripts, test cases, test data and expected results and environment setting up (Projector, System, Video call) for User Acceptance Testing (UAT).

Expert in communication with users from out of town, out of site and Offshore.

Experience of testing Oracle E-Business Suite

Experience in web based testing

Experience in ecommerce Apps testing

Experience in Promo/Survey Apps testing

Experience working in an agile environment or knowledge of key agile principles.

Experience in Healthcare, Banking, Mortgage, Retail, Insurance, and Telecommunications industries domain

Education

Bachelor of Science in Physics, Rajshahi University, Bangladesh-1997

Communications ESL, Saint Louis Community College, Missouri- 1998

Computer Engineering & Electronics Technology, ITT TECH, Earth City, Missouri-2003-2005

Management in Information Technology, Lindenwood University, Saint Charles, MO-Current

Skills Matrix

Modeling Tools:

Rational Rose, MS Visio, MS Word

Database:

MS Access, SQL Server 2000/2008/2014, Oracle.

Operating System:

MS DOS, Unix, Windows NT/9x/2000-XP/VISTA/7, IOS,

Design/Process:

RUP, Waterfall and Agile

Testing Tools:

ALM (HPQC), JIRA, Rational Suite.

Integration Tools:

Rational Suite (Requisite Pro, Clear Case, Clear Quest, Rose), MS Office (Word, Excel, PowerPoint), MS Project 2000, Crystal Enterprise 10, JIRA, HPQC, Aqua Data Studio (EDW), FileZilla, UltraEdit

Languages Tested:

C, Java, XML, Java script, HTML, Visual Basic. Unix Shl command

Testing:

Test within Agile, Integration, Regression, Volume/Load, Smoke_T, Web front End Client Testing, and Production compare. (Manual and Automation), Scheduled Reports and systems.

Application:

Mobile, SharePoint, Intranet (Java), Flex, AS400 Mainframe, IBM I-series, Netterm Triceps (Unix system as WMS), .ASP, .JS, ASPX, .NET, VB, Extranet, Peoplesoft, Kronos,Revionics, BlackHawk, Retek, Lawson, Tableau, SSRS reporting.

WORK EXPERIENCE

Title: SIT Tester in Quality Assurance

Reinsurance Group of America (Chesterfield, MO) PRESENT

Commercial Mortgage Loan system: The RGA Real Estate Direct organization has clearly defined a successful commercial loan strategy and has now started down the path of a long term plan. RGA has accomplished the first step in achieving a long term vision with the implementation of LMS. Currently there are a need for improving the LMS reports to SSRS. Commercial Mortgage Loan is the current project I am working on validating data model created by Architect and SSRS reports. Main focus of this project is:

Extend and enhance the existing platform, subsystem feeds, and reporting to allow the following business objectives

Originate and service multi-currency loans.

Participate with other lending organizations in funding loans.

Offer 3rd party servicing of commercial loans.

Be able to self-service all reporting needs with minimal intervention from IT

Responsibilities:

Currently working on 18 SSRS reports that will go on production this year

Working with BA, Dev and PM on agile method divided into sprints (Phases) and documenting test strategies

Creating test cases and placing into TFS

Creating test scripts and executing them in TFS and/or MS Visual Studio

Logging issues, retesting them after fixes

Writing SQL with supervision from Development Director for UNIT test

Running old SQL and comparing with new SQL developed for reports

Testing Data Model structure, Building SQL to automate complex database views and dbo’s.

Validating data mapping between old views vs new and old columns vs new columns(Target)

Testing SSRS reports. (Functional, Nonfunctional)

Testing business logics, calculation and processes for reports as needed

Testing reports related to Multi currency, balances, investors, Escrow Analysis, Cash Control and many more

Environment: SQL server 2014, Java, Tableau, TFS (Team Foundation Server), SSRS, MS Visual Studio, Metadata Manager, MTM(Microsoft Test Manager), Informatica Analysis, MS Access, PLM/LMS system (3rd party app), Agile

Title: Sr. UAT Tester (E-Commerce)

CHARTER COMMUNICATIONS (Saint Louis, MO) 2015-2016

WORKED ON E-COMMERCE PROJECTS AS CONSULTANT.

(TABLEAU AND JAVA APPLICATION FOR NEW CUSTOMERS, ACCOUNT ADD ON AND SURVEY APPLICATIONS FOR BULK UNITS CUSTOMERS IN TELECOMMUNICATIONS AND OUTAGE NAVIGATION APPLICATIONS)

Responsibilities:

Attended QA related meetings with stakeholders

Attended requirements gathering meeting with business sponsors

Created Master Test Plan for E-Commerce projects

Created Test Cases

Created Test scripts

Created Test Scenarios and Test scripts in QC (ALM 11.5)

Maintained Test Lab, Releases, Test Plan and Defect Reports for team members

Coordinated urgent production issue support and defect Triage discussion

Executed Test scripts when application or system is ready to test

Worked with performance test team on organizing test execution for specific scenarios

Reported weekly Test Statuses to my manager on timely manner

Coordinated meetings, testing strategy SET, on call with onshore and offshore technical team

Test estimation

Followed company standard test processes

Environment: Video, cable, oracle, Xdw, Edw, Java, Tableau, ALM, JIRA, QTP,UFT

Title: ALM Admin and External Tester

NESTLE PURINA (Saint Louis, MO) 2013 – 2014

Responsibilities:

Worked as ALM Admin:

Helped associates with downloading ALM at Purina IT;

Added, Activated, Deactivated users;

Managed ‘Mail per user’ and user group logics;

Rebooted server/troubleshoot when ALM stop working;

Created projects in QC (ALM);

Trained new associates and users;

Worked with automation QTP team on issues related to connection;

Maintained Test Lab, Releases, Test Plan and Defect Reports.

External Tester

Functional testing of SAP applications for Nestle/Purina

Tested Business Objects and Cognos reports

Applied test methodology to all project work within SDLC process methodologies - Agile, Waterfall.

Analyzed requirements, data maps and data transformation rules.

Performed ALM /HP QC execution and defect management.

Wrote Test plans, Test Cases and create Test Estimates.

Executed testing according to test plan and schedule.

Wrote SQL queries to validate data as it is moved through the various tables in Data Warehouse.

Validated Cubes/Universes (Application location) created in SQL Server Analysis Services (SSAS) and/or Business Objects reporting tools.

Developed testing standards and guidelines for repeatable processes.

Performed Data Warehouse, Application testing spread across multiple teams supporting Point of Sale, Trade Management and Business Objects reporting universes/data.

Experience with Web testing and Web technologies

Experience of working in Agile team.

Ability to create and execute manual test scripts, preferably for web-based applications

Solid experience writing test plans, test cases and executing tests including database and file validations

Exposure to system testing and system integration testing

Strong attention to detail, analytical skills and problem solving

Excellent communication skills – able to identify and communicate risks around software releases

Environment: ALM, QTP, BEX, BO/BI reporting, Cognos, SAP all areas, SQL Server, Data Compare Tool, MS Office, SharePoint.

Title: Test Lead, Sr.QA

SAVE A LOT CORPORATION (Saint Louis, MO) 2007 – 2013

Full Time tester(Business Systems Analyst) . QA Lead (Team Lead) with hands on testing.

The primary responsibility of this position is to plan and execute testing of software changes originating from upgrades and new software development for an assigned group of products. These tasks were both long-term and short-term in nature and conform to product upgrade cycles and new software implementation schedules.

Responsibilities:

Participated in testing of new systems, system and environment enhancements and upgrades, and defect resolution activities. Created test data to meet specific test objectives. Performed and managed manual system, integration, regression, performance, and user acceptance testing. Documented testing defects with proper level of detail and retest for compliance. Adhered to test management processes, procedures, and standards. Assisted testers with documentation, walk-through scenarios, test estimate, daily status report, grant access to HPQC and to specific application role for their projects. (45%)

Worked with Business Analyst to translate business requirements into test requirements. Ensured business requirements and test scenarios are understood, evaluated, and verified such that systems function as intended. Developed test plans and manual test scenarios and scripts. Assisted the Test Manager in estimating the testing effort for a project plan. Collaborate with business representatives, Business Analysts, and development teams to provide feedback on the testability of requirements and design specifications. (25%)

Reported on status of testing activities to the Test Manager as defined in the test plan and/or required by the test management process. Provided written analysis of test results to the Test Manager regarding system readiness for promotion to the production environment. Provided timely feedback to the Test Manager regarding testing issues and concerns. (15%)

Participated in continuous quality improvement of established testing processes, practices, and standards. Mentored less-experienced software testers on process requirements, standards, and best practices as directed. (15%)

Worked effectively within a multi-supplier environment

Tested newly developed software features and changes to existing features using automated testing tools where applicable to enhance testing efficiency

Created Test Strategy and plan for JDA Implementation of Order Optimization, Buyer application process, 3rd party applications, business process flow fulfillment and Inventory Optimization Modules

Carry out varying styles of testing methods including; scripted, exploratory, smoke, regression and ad-hoc.

Carry out testing on web (cross browser), mobile devices and apps and ensure that high quality and accuracy is maintained through to software release.

Supported e2e testing of new software solutions, while taking overall ownership of the quality of ecommerce system.

Troubleshoot test related issues to determine failure point.

Reported issues that are clear, concise and in a timely manner to development.

Identified project risks and make recommendations to minimize risks.

Escalated project issues to appropriate leadership.

Accurately estimated task durations and meet schedules.

Distribution Project(S) - I have successfully led the team and completed testing projects such as:

International Business: POS upgrade for international stores. Inspectable items validation end to end for Pompano Distribution Center.

Retek Sunset: Experience in Retek Merchandising System (RMS) where RMS applications and interfaces to other Retek products were tested thoroughly.

Triceps (Netterm) Analyzer: Warehouse Management System upgrade. Enterprise Data Warehouse validation for ‘Pay for Productivity’ feed in a few applications.

Ipad App:

Company Ipad app testing for regional directors and Distribution managers

Mobile App:

Build this app by development team; I tested Mobile Application that was built per our CFO's Request. Having this application on cell/smart phone, Save A Lot regional directors can go to their stores, scan items and see the results of sales data, compare sales against last year sales, item movement, and Inventories at that location. Mobile application was downloaded to my I-phone and android OS phone's to make sure this application can be downloaded onto major smart phone supported by providers such as ATT, Sprint, T-mobile, and US cellular. Ensured that mobile app works in 3G and Wi-Fi networks'. I have prepared documentation for SAL-to register download right via Apple.

Develop includes:

iPhone application targeting the 3GS and 4 models

Choose location based on current position/radius

Barcode scanning using the device’s video camera

Performance metrics including:

-Sales metrics and graphs

-Inventory

-Labor

-Location Facts (contact info, date opened, address, etc.)

Driving directions using the GPS sensor

Location-relevant information delivery using the GPS sensor

Contacts integration (phone numbers, addresses, etc.)

Send e-mail with photographic attachment

User to Store Authentication

App automatically switches Landscape/Portrait orientation based on content

Pinch zoom on web pages

Camera for UPC scanning

Application delivered manually

AS400 Mainframe upgrade:

The goal of this project is to upgrade the AS/400 operating system from V5R4 to V6R1.

This product implementation will be done in multiple releases. This is necessary because the vendor has determined that the current version of E3 will have issues with V6R1 of the i5 OS. Therefore we cannot upgrade the operating system until a compatible version of E3 has been deployed.

Release 1 – Deploy vendor-supplied versions of utilities that are compatible with i5 OS V6R1. These utilities will be running and tested under V5R4 in all environments (SALTST2, SALTST1, SALDEV1, SALAS400) prior to Release 2.

Release 2 – Upgrade AS/400 operating system to V6R1, and install vendor-supplied compatible versions of utilities tested in Release 2, including upgraded vendor-supplied versions of AWR E3, and KRONOS Timekeeper.

Triceps Upgrade:

Upgrade of the current warehouse management system for Distribution

HR applications upgrade (KRONOS):

Workforce Acquisition upgrade for candidate application data pool.

Upgrade of the current application

HR application-Workforce Management for Distribution (KRONOS):

I was responsible for leading the UAT testing team and report daily to my project director with 34 business users (HR), Distribution managers nationwide, SV India and 3rd party vendor (Kronos). This project allowed SAVE A LOT hire new employees and manage employee's job statuses, Medical report, background check including time management. I have led the team where 800+ test cases were created by the testers and executed by 34 business users and myself daily. I have used HP Quality Center email method to communicate with the team twice daily when issues found. Printed defect summary to review them with the team, set priority of defects, and often FLAG defects for follow up-daily.

I was responsible for testing and retesting all issues, documentation and make sure Retested results are updated as directed by Test Manager within HP Quality Center (test management for SAL). I was also responsible for Set up daily test status meetings, review test results and defects, discuss solution of all the defects, document decisions and meeting minutes.

Purchase Order Maintenance:

Buyers Tool for ordering and monitoring inventory

Ordering System: Store ordering system

Handheld Upgrade: Scanner upgrade and deployment of new applications for Distribution.

Business Goals

1)Reduce time required to locate and review item level information when creating a store order.

2)Increase availability of information used by store associates to make ordering decisions.

3)Increase sales and reduce shrink.

Project Scope

The scope of this project is to deliver more robust item information through custom developed software to the handheld device.

In Scope

1)Additional data on the hand held that includes:

a)Item point of sale quantity sold history

b)Item point of sale quantity sold trending

c)Item Gross Margin (percentage)

d)Pallet quantity per item

SOX App: SOX users at Save A Lot

Win 7 upgrade: Test workstation configuration with Operating System Win7 and Browser IE9. Ensure upgrade applied nationwide store, Distribution centers and corporate offices.

Promotional Allowance: Method of assigning Promotions to Items, Stores, and Distribution Centers. Application was developed to interact with AS400 and Warehouse management system. In 2007, I have created first Master Test Plan for SAVE A LOT Corporation; the template is currently being used for all projects.

Auto Credit application: Assigning credits to Items manually and automatically

Retek Sunset: This project is to move applications off UNIX to Wintel to allow the retirement of UNIX platform, also maintaining all the Appworx jobs for Lawson, KRONOS, and Bank Recon to run on the Wintel platform.

Testing of existing Order Processing, Merchandising, Finance application and Reports related with Retek.

Few months later, I have worked on Removal of the 3rd party software (Retek), analyze and test the entire system to make sure daily operations of this company stays the same and do not affect any applications.

Test includes -Change the value of SAL_CONFIG_DRIVERS from an Oracle driver, com.inet.ora.OraDriver to a MS SQL driver, com.inet.tds.TdsDriver.

Change the value of SAL_CONFIG_JAVA_URL from a URL to UNIX schema to a database, appconfig, on MS SQL.

Upstream:

New Distribution Center added and to make sure all other DC's and stores are communicating to each other

EDW related projects:

All the sales and accounting related reports and data feed to our parent company via

Enterprise Data Warehouse (projects) location.

-Used FileZilla and Aqua Data Studio as query tool

-Take a ‘Before’ picture from data pool-Sales data count

-Create or copy data from Corp database

-Responsible to check projected data is loaded into the data warehouse without any data loss and truncation. (Cyclone)

-Validated data is converted correctly according to Save A Lot requirements and rules.

-Run batch (Appworx, AS400, webservices)

-Make sure that data is loaded in data warehouse Retail/EDW within estimated and expected time frames to confirm improved performance

-Validated data count

-Validated report

SQL server Upgrade:

Database upgrade from 2000 to 2008. Assigned 3 consultants and I tested Java, .Net, VB, UNIX, Mainframe, Revionics, BlackHawk, Kronos communication.

IE 7: Intranet upgrade to IE7

Epos: Upgrade of the retail system for the corporate to the store.

Retail Mobile App: Testing applications within Apple Iphone, iPad, and android.

Test to make sure all devices are scan able so it can be useful for the regional managers to get item legend

Testing included:

Company apps written in platforms such SDKs web apps which is written with web technologies like html, asp.net, java, php.

Usability testing to make sure that the mobile app is easy to use and provides a satisfactory user experience to the buyers

Different mobiles devices (Apple, Android) testing for browsers compatibility, screen sizes and OS versions according to the requirements.

Interface testing of menu options, buttons, bookmarks, history, settings, graph and navigation flow of the application.

Web Services testing of the application included online and offline.

Low level resource testing memory usage, auto deletion of temporary files, local database growing issues known as low level resource testing.

Performance testing of the application by changing the connection from 4G to WIFI, sharing the documents, battery consumption, etc.

Operational testing of recovery and revert back or undo backups if server goes down, or data loss while upgrading the application from data center.

Installation tests– Validation of the application by installing /uninstalling it on the devices.

Environment: Flex, Triceps, Oracle, MS Office (Visio, Excel, MS Word, MS PowerPoint), SQL Server 2008, Mainframe AS400, Crystal Enterprise, SSRS, HPQC-v10.00, QTP, Tableau.

Title: QA (consultant)

STATE STREET BANK (Boston, MA) 2004 – 2007

Responsibilities:

State Street Bank provides securities and commodities brokerage, investment banking, trust services and asset management, related financial services to individual and institutional clients. The focus on this (Template Driven Framework) project was to help Traders and Brokers to complete a trade life cycle with the interaction of Middle Office and to get feedback promptly from back office. Where Middle Office processes a secure management of invoices and payment approvals, improve workflow for handling approvals and disputes, get the trading process fast under the guideline of Straight through Process.

Used Rational Unified Process (RUP) for managing the SDLC for project.

Involved in Joint Application Development (JAD) Sessions with representatives of stakeholders to determine the business needs and define the functional requirements.

Interacted with developers and studied Design Specification to understand current version of application.

Contributed with business experts to format the front end screen to ensure its compatibility with SWIFT format.

Documented changes required in Design Specification Document.

Interacted with Domain Knowledge Experts (DKE) to gain a better understanding of the business environment and the firm's competitive advantage.

Conducted Saturation Study and performed Gap Analysis to determine the domain and application requirements of the design.

Defined and documented business requirements by using Rational Requisite Pro.

Used Rational Rose as a UML modeling tool to build Use Case, Class, Sequence, Collaboration, Activity, and State diagrams and Rational Requisite Pro for managing requirement documents.

Involved in creating Vision Document to outline overall scope of project.

Involved in developing the Requirement Management Plan by identifying high-level technical and non-technical requirements as well as identifying the available personnel skills.

Utilized RUP templates for creating Software Requirements Specification document and developing the Software Development Plan.

Worked closely with the testing team to prepare test plan and writing test cases.

Written SQL Queries on MS Access database.

Money Transmission batch jobs testing

Money Transfer back end testing

Tested SWIFT code related scenarios for domestic and international transactions

Environment: Oracle, UML,MS Access, MS Project, MS Excel, MS Word, MS PowerPoint, Java, SQL Server, STP, Client- Server, Mainframe, SWIFT.

Title: QA (consultant)

WELLCHOICE (Iselin, NJ) 2003 – 2004

POSITION SUMMARY

The Enterprise Master Person Index, or EMPI for short, will provide the ability to construct a view of a member across processing systems and will establish a single source - that can locate a member across all lines of business. This EMPI application was developed in Java, J2EE, Web services, XML, Java Script, HTML, SQL and Oracle is used by all offices of WellChoice Insurance for uploading, storing and downloading of documents as and when required.