BRIAN CRUMRINE

**** ***** ********** ******, **** 2 Chicago, Illinois 60618

(847) 977 - 4691 aczgf9@r.postjobfree.com

EXPERIENCE

Jansson LLC Chicago, IL Logistics Operations Specialist 11/2015 – Present

Trained sales associates on bidding lanes for RFQ's from potential clients to secure future loads growing our FTL business by 40% month over month.

Maintained overall customer satisfaction booking Carriers and monitoring for both prompt pick up and drop off with in the supply chain keeping a 98% on time delivery rate.

Developed and trained on a new source of revenue by using Landstar assets and putting them on brokered loads In 60 days we are able to double both our month to month bookings and revenue.

Used CRM to track and maintain contact with with carriers, customers, and Landstar drivers to create a high level of efficiency and transparency.

Echo Global Logistics Chicago, IL Carrier Sales Representative 2/2015 – 11/2015

Work in a fast paced high volume 3PL sales floor moving up to 1200 loads per day across the lower 48 states and Canada and Mexico.

Research and build relationships by making 100 calls per day with carriers to build a book of business to achieve sales goals and consistently move customer freight.

Track and trace booked freight making sure all standard operating procedures are meet and ensuring on time pick up and deliveries.

Negotiate competitive market rates with carriers to best service customer loads and maximizing profits for the company as a whole.

GoHealth Chicago, IL Health Plan Advisor 11/2014 – 2/2015

Work in a high volume call center consulting customers about purchasing both on and off-market certified health plans through Blue Cross Blue Shield.

Achieve a 60% daily conversion rate of newly enrolled customers while maintaining and re-enrolling a current portfolio of 120 clients.

Passed health insurance licensing test to advise and sell health insurance in 20 states.

Avenir Publishing Chicago, IL Marketing Associate 2/2014 – 8/2014

Researched and identified companies and conducted in-depth phone interviews with C-level professionals.

Contributed article content for features in Strategize, Design Develop Construct and Affordable Housing News publications to increase readership and exposure among the U.S. and Canadian markets.

Built and strengthened business partnerships to secure third-party promotional opportunities.

Managed project deadlines across multiple departments and monitored milestones from inception to completion.

Shiftgig Chicago, IL Brand Ambassador 2/2013 – 10/2013

Targeted both online and offline consumers by designing a multi-pronged and comprehensive marketing strategy.

Coordinated phone communications with business contacts in the Los Angeles metro area to sign up for the Shiftgig site growing enrollment from 300 companies to over 1400.

Composed copy for strategic email and social media marketing campaigns distributed to over 35,000 contacts weekly, growing the number of job seekers from 6,000 to 45,000.

Revitalized email marketing campaign and increased click-through rates by 11% while converting 72% of the readers to become members of the site for job posting services.

Monitored, quantified and reported click-through activity for indirect and direct marketing efforts and presented findings to the leadership team including the President and CEO.

New England Financial Northbrook, IL Financial Services Representative 6/2008 – 08/2010

Utilized proprietary software to analyze financial data for the creation of tailored financial plans.

Developed comprehensive financial plans, including insurance offerings to meet the client’s individualized needs.

Created digital and direct mail communications to attract new clients and generate additional revenue from current clients, averaging 3 new clients monthly.

Built partnerships with community organizations to target and engage potential clients through promotional opportunities at industry specific events.

United States Air Force Communications Computer Systems Control 6/2002 – 6/2008

Established and managed a core training program for 350 total personnel at Camp Humphries, South Korea.

Designed and built tactical communications packages attributing to mission readiness to support 15,000 troops.

Programmed and maintained command and control circuits that provided mission-critical support to war fighters.

Conducted preventative maintenance on live circuits to maintain a 100% up time and ensure war readiness.

EDUCATION

DePaul University Chicago, IL Bachelor of Arts 09/2011 – 06/2013

Bachelor of Arts in Communications and Mass Media with a concentration in Marketing and a Minor in Political Science.

Major coursework: Digital Marketing and Advertising, Public Relations and Marketing Campaigns in the Digital Age.

Major accomplishments: Produced and directed a documentary film about entrepreneurs for a course on documentary film production and created a 30 minute screenplay including stage cues.

VOLUNTEER EXPERIENCE

Misericordia Chicago, IL Event Volunteer 08/2012 – 08/2014

Assisted with staffing the organization’s largest annual fundraiser of the year by serving as a day-of hospitality liaison.

Mikva Challenge Chicago, IL Volunteer 09/2012 – 03/2013

Worked with Chicago youth enrolled in the Mikva program by chaperoning and supervising their visits to various campaign offices in the Chicagoland area to set-up workshops.

SKILLS

Proficiency in Microsoft Office suite including Outlook, Word, Excel, PowerPoint and Access.

Extensive use of CRM systems, Google Docs, Google AdWords and Prezi Presentation Software.

Functional in use of the Adobe Suite including InDesign and Photoshop.

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