Customer Service Microsoft Office
Resume:
Zackeshia L. Brimidge
**** ******* ****** *******, ** 30311
***********@*****.***
OBJECTIVE
Obtain a position with a reputable company/establishment that can utilize a dynamic, assertive, and career-oriented individual with five years of excellent customer service. Extremely detailed oriented and works well independently or as a team player. Follow instructions well, great attention to detail, trust worthy and fast learning skills
SKILLS PROFILE
Proficient in Microsoft Office Suites (Word, Excel and PowerPoint)
Ability to follow instructions, whether written or orally
Great organizational skills
Ability to keep accurate record with attention to detail
Excellent Customer Service skills
Cash handling
EMPLOYMENT HISTORY
Piedmont Driving Club-Front Desk Receptionist 1/2013-Current
• Greeted, assisted and directed guests, workers, visitors and the general public
• Answered all incoming calls and handled caller’s inquiries
• Provided office support services so as to ensure efficiency
• Responded to guests and public inquiries
• Received, directed and passed on telephone fax messages
• Directed employees, guests and general public to the right staff member
• Maintained a sufficient record of office supplies
• Provided word-processing and clerical support
• Picked up and delivered the mail
• Maintained the common filing system and file all letters
• Coordinated the repair and maintenance of office supplies
Piedmont Driving Club – Housekeeping –Full time. 11/2011-2013
Clean rooms, lounges, lobbies, bathrooms and hallways
Vacuum and wash carpets and rugs
Empty wastepaper baskets and ashtrays
Transport trash to waste disposal equipment
Dust and polish wooden surfaces and furniture
Replace light bulbs and repair fixtures
Franklin –Moulder Property Management- 7/2009-2011
Administration Assistant
Act as liaison between property managers, tenants and general public
Perform all clerical duties. Draft, compose letters to tenants, copying, filing, and data entry.
Process payments, accounts payable, monthly finance reports
Maintain calendar of events, coordinate meetings and travel arrangements,
Other general office duties as assigned
Wendy’s Atlanta, GA 6/2006-2009
Trained new employees for restaurant positions; functioned as lead Cashier and assured consistent quality of service and professional environment.
Opened and closed facility; Recorded sales, balanced daily cash, purchased inventory, maintained inventory database. Traced and recorded receipt of inventory.
Accurately recorded accounts receivable transactions; efficiently reconciled bank deposits.
Compiled corresponding reports. Created quarterly reports for corporate presentations.
Distributed mail and performed receivables filing
EDUCATION
Chamberlin College of Nursing-BSN. 8/2015-Current Graduation day 12/2017
Atlanta Technical College-ASN
Clayton States University -BSN
Georgia Perimeter College-ASN
Macon States College-ASN.
8/2014-5/2015
8/2013-5/2014
8/2010-5/2013
8/2009-5/2010
Benjamin E. Mays High-Diploma w/Honors
8/2006-5/2009
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