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Customer Service Microsoft Office

Location:
Decatur, GA, 30030
Posted:
March 23, 2017

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Resume:

Zackeshia L. Brimidge

**** ******* ****** *******, ** 30311

678-***-****

aczgf7@r.postjobfree.com

OBJECTIVE

Obtain a position with a reputable company/establishment that can utilize a dynamic, assertive, and career-oriented individual with five years of excellent customer service. Extremely detailed oriented and works well independently or as a team player. Follow instructions well, great attention to detail, trust worthy and fast learning skills

SKILLS PROFILE

Proficient in Microsoft Office Suites (Word, Excel and PowerPoint)

Ability to follow instructions, whether written or orally

Great organizational skills

Ability to keep accurate record with attention to detail

Excellent Customer Service skills

Cash handling

EMPLOYMENT HISTORY

Piedmont Driving Club-Front Desk Receptionist 1/2013-Current

• Greeted, assisted and directed guests, workers, visitors and the general public

• Answered all incoming calls and handled caller’s inquiries

• Provided office support services so as to ensure efficiency

• Responded to guests and public inquiries

• Received, directed and passed on telephone fax messages

• Directed employees, guests and general public to the right staff member

• Maintained a sufficient record of office supplies

• Provided word-processing and clerical support

• Picked up and delivered the mail

• Maintained the common filing system and file all letters

• Coordinated the repair and maintenance of office supplies

Piedmont Driving Club – Housekeeping –Full time. 11/2011-2013

Clean rooms, lounges, lobbies, bathrooms and hallways

Vacuum and wash carpets and rugs

Empty wastepaper baskets and ashtrays

Transport trash to waste disposal equipment

Dust and polish wooden surfaces and furniture

Replace light bulbs and repair fixtures

Franklin –Moulder Property Management- 7/2009-2011

Administration Assistant

Act as liaison between property managers, tenants and general public

Perform all clerical duties. Draft, compose letters to tenants, copying, filing, and data entry.

Process payments, accounts payable, monthly finance reports

Maintain calendar of events, coordinate meetings and travel arrangements,

Other general office duties as assigned

Wendy’s Atlanta, GA 6/2006-2009

Trained new employees for restaurant positions; functioned as lead Cashier and assured consistent quality of service and professional environment.

Opened and closed facility; Recorded sales, balanced daily cash, purchased inventory, maintained inventory database. Traced and recorded receipt of inventory.

Accurately recorded accounts receivable transactions; efficiently reconciled bank deposits.

Compiled corresponding reports. Created quarterly reports for corporate presentations.

Distributed mail and performed receivables filing

EDUCATION

Chamberlin College of Nursing-BSN. 8/2015-Current Graduation day 12/2017

Atlanta Technical College-ASN

Clayton States University -BSN

Georgia Perimeter College-ASN

Macon States College-ASN.

8/2014-5/2015

8/2013-5/2014

8/2010-5/2013

8/2009-5/2010

Benjamin E. Mays High-Diploma w/Honors

8/2006-5/2009



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