Resume

Customer Service Manager

Location:

New York, NY

Posted:

March 23, 2017

Contact this candidate

Resume:

Ismael Moices III

Address:

**** *** *** *** ***

Brooklyn, NY 11220

Phone: 718-***-**** Cell Phone: 347-***-****

Email: aczgf4@r.postjobfree.com

Objective:

Seeking a full-time entry-level position in a team-oriented environment.

Education:

1994-1998 City College of New York New York, NY

Bachelor of Arts, Liberal Arts and Science – Major - Philosophy

Graduated Magna Cum Laude. 3.6 GPA

Dean’s list 1997 and 1998

2001 CISDD- CUNY Institute of Software Development and Design New York, NY

– Information Technology Education Program

Web designer and Developer Training

Microsoft Office 97- Word, Excel, Access, Dreamweaver 4, Fireworks 4

Languages- Html, JavaScript

Computer Skills:

Programming Languages: HTML 4, JavaScript,

Software: MS Word 97, MS Access 97 and MS Excel 97, Adobe PhotoShop 5.5, Fireworks 4, Dreamweaver 4, Flash 5.

Skills:

Excellent communications, critical analytic and reasoning skills.

Projects:

My Graphic Design Project - http://www.cafepress.com/artbyizzy

Experience:

December 2006 –Current Maimonides Medical Center Brooklyn, NY

Information Specialist

Responsible for answering telephones and patient call bell

Responsible for Organization of Patient files and nursing station

Responsible for providing information and customer service

September 2006 – October 2006 Maimonides Medical Center Brooklyn, NY

Blood Blank Control Clerk

Responsible for Orders and Distribution of Blood Bank Products

Responsible for entering Patient’s specimen’s into Database

December 2005 – June 2006 - Home Energy Assistance Program New York, NY

File Clerk

Distribution and retrieval of case files to Caseworkers and Certifiers

Responsible for organization of case files

2001 – 2003 - Graphic and Web design Consultant New York, NY

Designer of web pages for clients

Desktop publishing projects for clients

June 1999 – June 1999 - Western Media New York, NY

Temporary Direct Response Helper

Data Entry assistant using Excel

Office assistant responsible for updating database and file management.

Salary History:

$10.00 to $18.20 an hour

Current Salary:

$18.83 an hour

Salary desired:

$20.00 an hour

Interests:

Music, Art, Chess, Creative Writing, Literature, Films and Television entertainment.

References:

Lestra Cox

Nurse Manager Gellman 6 East

Maimonides Medical Center