Post Job Free

Resume

Sign in

Human Resources Customer Service

Location:
Rainbow City, AL, 35906
Posted:
March 24, 2017

Contact this candidate

Resume:

Lee A. Powell, CPHR *** Royal Troon Drive, Rainbow City, AL 35906 706- 829-1416 aczg4q@r.postjobfree.com

BUSINESS ADMINISTRATOR

Performance-driven professional with 25 years

of combined expertise in Business and Human

Resources management. Strategizes in the

development of innovative initiatives to

streamline processes and capitalize on organizational growth opportunities. A creative thinker, problem solver, and decision maker, who effectively balances the needs of employees with the mission of the organization.

PROFESSIONAL ACHIEVEMENTS AND EXPERTISE

Riverview Regional Medical Center Gadsden, AL March 2016 - present

238 Bed Hospital, 750 employees, a member of Prime Healthcare (corporation)

Human Resources Director

Oversees the Human Resources functions for the medical center

Transitioned HR team processes creating efficiencies, increasing response time, and reducing overtime

Designed leadership development– facilitated sessions as well established educational partnerships

Reconstructed the new hire on boarding experience

Implemented a manager self service HR webpage

Provides guidance and instruction to managers regarding staffing initiatives

Augusta University Health Augusta, GA

800 Bed Hospital, 12,000 Employees - Academic Research University Level I Trauma Medical Center

Lead Nurse Recruiter / Director of Talent Acquisition May 2005 - March 2016

Serve as a business partner to middle and upper leadership on strategic workforce recruitment needs

Orient / train supervisors on best business and interviewing practices

Prepare workforce / recruitment reports (metrics) for presentation to leadership

Lead design and implementer of nurse student recruitment community outreach programs

Maintain essential community partnerships to develop and maintain applicant pipelines

Execute key nurse change initiatives, as a partner with Nurse Executive leadership

Oversee the Nurse New Hire experience retention program

Primary in house IT support and report writer for PeopleFluent applicant tracking system

Serve as an advisor to interim Director during transition

As the Director, managed a team of 16 talent professionals who provide staffing solutions ranging from executive to entry-level positions for over 300 managers, within a shared department

Chief negotiator and executor for outsourcing recruitment services for clinical supplement and managerial positions

Major contributor in the planning of the outsourcing of 130 IT professionals to a national IT firm

Successfully led the HR shop implementation and facilitated the establishment of HR systems for the newly acquired Warm Springs Long Term Care Medical facility

Reduced cost through contract negotiations of third party executive and allied health supplement staffing / agency services

Implementer and delivery of Patient and Family Centered Care training courses to future applicants and patient advisors

Prior to integration, constructed a workforce planning strategy through surveying, evaluating, forecasting, analyzing, projecting, and presenting workforce trends

Voorhees College, Aiken Technical College, Augusta University

Part Time (adjunct) Instructor May 2004 – May 2007 and January 2015 – May 2016

Provide instruction for business, management, and human resources courses for approximately 25 students per course

Design course syllabi, assignments, and content evaluation utilizing Internet research and textbook review

Partner with HR community leaders to participate in student class projects

Assign and grade research papers, tests, and homework

Provide afterhours contact via email to assist

Held adjunct instructor status in the other following earlier locations: Aiken Technical College and Voorhees College

Aiken Technical College Aiken, SC

3,000 Enrolled students, 200 Employees, Two-year College of the South Carolina Technical College System

Human Resources Director March 1997 – May 2005

•Oversaw, designed, and administered state human resources programs and practices

•Partnered and served as an advisor to academic leaders and faculty to meet HR needs

•Engaged workforce in annual completion of performance evaluations (faculty and staff)

•An essential role in the workforce design and the initial operation of the ATC College of Nursing

•Coordinated the recruitment and position fund allocation for the Federal Work Study program

•Executed the outsourcing of custodial staff through vendor negotiation and establishment of business protocols

•Led the implementation of Work Keys, as a retention tool (pre-employment competency based assessments)

•Awarded State Delegation of Authority within 1st year of employment, based on demonstrating sound and equitable classification and compensation practices

•Successfully, investigated and litigated all EEOC, Workers’ Compensation, and harassment charges

•Integrated data mapping between legacy HRIS / payroll system to Datatel

•Organized diversity recruitment events for faculty positions

J.B. White Aiken, SC

100 Employees, A National Mercantile Retailer

Human Resources Manager October 1995 – March 1997

Managed the recruiting/selection/benefit processes

Co-led bi-annual inventory review

Initiated and negotiated with temp agencies to provide staff during peak employment seasons

Established and tracked pay for performance goals based on labor usage and sales revenue

Liaison to the South Carolina Employment Commission representing the store in labor disputes

Supervised customer service, payroll, and special sales associates

Co-supervised store / display renovations

EDUCATION, CERTIFICATION CREDENTIALS, AND AWARDS

Brenau University, Military College of Georgia, December 2003 MBA – Leadership Development

University of Georgia, Athens, Georgia, March 1995 BBA - Business Administration

Gainesville College, Gainesville, Georgia, March 1993 AA - Business Administration

Society for Human Resources Management Professional Human Resources (CPHR) Certification

2015 Member of the CSRA Society for Human Resources Management

2012 Employer of the Year Award – GA Vocational Rehabilitation

2001 Professional Excellence in Human Resources Management Employer award

2009 Augusta CSRA SHRM President



Contact this candidate