Michael W. Daniel

Lake Forest, CA ***** Cell: 949-***-****

aczg36@r.postjobfree.com www.linkedin.com/in/michaelwdaniel/

Senior Operations Management

Organizational Leadership ~ Supply Chain Management ~ Process Optimization

Change Leadership ~ Project & Product Management ~ Operational Excellence

Operations Management Professional with extensive and diverse experience working for large fortune 500 and smaller privately owned companies. An accomplished organizational leader that demonstrates a unique blend of strategic planning, tactical execution, critical thinking, problem-solving, and managerial abilities. Excels at developing and transforming processes and organizations to optimize both human and capital resources in support of rapidly-changing business needs. My unique strengths include:

Change Leadership

Continuous Improvement

Lean Manufacturing

Six Sigma Black Belt

Strategic Planning

Project/Program Management

Resource Planning

Space/Facilities Planning

Tactical Execution

New Product/Technology Transitions

Product Lifecycle Management

Problem Solving/Issue Resolution/RCA

EXPERIENCE

JAE Electronics, Inc. – Irvine, Ca 2015 – present

Designs, manufactures and markets electronic connectors and aerospace products. A recognized leader in providing solutions to complex design requirements in the aerospace and automotive industries.

Director of Operations

Responsible for demand fulfillment within the Connector Division, which includes Inventory Control, Account Support, Warehouse, and Logistics activities.

WESTERN DIGITAL – Solid State Storage Business Unit (formerly SiliconSystems, Inc.) – Irvine, CA 2008 - 2014

Leader in advanced storage technology engineered exclusively for the Enterprise System OEM market.

Senior Manager, Operations (Western Digital) (2009 – 2014)

Direct Manufacturing Engineering and Change Administration functions; coordinate new product & technology introductions; identify and implement optimal manufacturing and fulfillment strategies. Included extensive involvement in Product Lifecycle Management (PLM) activities.

Coordinated the successful transition of systems and processes from SiliconSystems to Western Digital within an aggressive 6 month timeframe.

Developed and implemented a global manufacturing & fulfillment strategy; provided key input to the contract manufacturer selection process; and led the tactical execution activities to transition local manufacturing and fulfillment to a new contract manufacturer in Thailand within 6 months.

Most recently tasked to lead Operations’ activities required to exit the Embedded SSD business. Created and implemented a 1-year ramp down/exit plan that successfully achieved 3 primary company objectives: protect customer relationships; achieve financial goals (scrap, excess, obsolete, etc.); and manage employee transitions.

Director of Technical Operations (SiliconSystems, Inc.) (2008 – 2009)

Directed manufacturing and test engineering functions; continuous improvement and new product introduction activities related to the manufacture and shipment of over 1.4M solid-state storage drives annually.

Achieved 100% on-time performance for key new product introduction (NPI) deliverables within 6 months by renovating, streamlining, and standardizing NPI activities.

Achieved annual revenue growth target by reducing order-to-shipment lead time by 25%; implementing the first phase of a configure-to-order (CTO) manufacturing strategy; and restructuring the test methodology which reduced test times by over 70%.

Improved drive manufacturability & reduced product cost by providing DFM feedback to Design Engineering.

EXPERIAN AMERICAS – Costa Mesa, CA 2006 – 2007

Credit reporting and lead-generation services utilizing database of more than 215 million U.S. consumers.

Data Operations Director

Led U.S. consumer data processing operations, with 65 professional/technical personnel in two countries, and was responsible for loading of over 15 billion consumer records to database that generates over $600M in revenue annually. Responsible for an annual budget of over $20M comprised of labor, data purchase, and mainframe allocation costs.

Developed and implemented an aggressive restructuring and offshoring transition plan for data operations in alignment with the company’s strategic direction. Resulted in realized hard savings of over $500K annually; improved productivity by 20%; reduced headcount by 15%; while improving quality, flexibility, and process compliance. Accomplished by re-organizing department from account-based to activity-based operations; consolidating high skill/knowledge and customer interface activities; forming centralized data processing cell for low-skill activities; and then offloading those activities to Santiago, Chile.

Reduced average cycle time from 82 days to 36 days by overhauling the new data furnisher on-boarding process.

Increased the number of data records that load automatically from 65% to 80% by revising incoming data filtering rules and eliminating unnecessary data stops. Also resulted in reducing the data loading cycle time by 50%.

TOSHIBA AMERICA INFORMATION SYSTEMS (TAIS) – Irvine, CA 1990 – 2006

Digital Products Division – Provides sales, marketing, and services in the Americas for notebook PCs, projectors, and accessories.

Director of Operations (2000 – 2006)

Managed order fulfillment activities of notebook PCs that resulted in annual sales of over 2.4M computers and generated over $2B in revenue. Directed day-to-day operations of all channel and direct sales order fulfillment activities; represented the voice of the customer (VOC) and conducted collaborative planning with key customers.

As a Program Director on the multi-division Steering Committee, provided strategic direction, tactical planning, and coordination of a complex $30 million Oracle ERP implementation.

Saved over $6M annually by implementing a process to ship product directly from overseas suppliers to customers which reduced shipping time by two days and eliminated additional handling and shipping costs.

Improved on time deliveries of notebook PCs to a key retailer from 61% to 86%.

Reduced key corporate customer order fulfillment lead times by 40% and improved shipment accuracy by 28% while increasing customer satisfaction with improved communication and performance.

Director, Desktop & Server Manufacturing Operations (2000)

Recruited to provide a smooth management transition and ensure that all manufacturing operations continued without disruption during organizational re-structuring. Entailed full business unit responsibility.

Six Sigma Blackbelt (1999 – 2000)

Completed first wave of Six Sigma Blackbelt training to drive operational improvements in the larger organizational setting. Championed Six Sigma initiative in the manufacturing division. Trained/mentored operations and management personnel.

Director, Advanced Manufacturing Engineering (1997 – 1999)

Provided strategic direction for new product and technology introduction processes; managed a staff of 25 engineering, maintenance, and document control personnel and an annual budget of $9M (including capital).

ADDITIONAL RELEVANT EXPERIENCE

TOSHIBA AMERICA INFORMATION SYSTEMS – Irvine, CA

Manager, Manufacturing Engineering, Production Manager, Senior Engineer, Productivity Improvement

GENERAL DYNAMICS CORPORATION – Pomona, CA

Senior Industrial Engineer

EDUCATION

Master of Business Administration Degree, California State University, Fullerton, CA

Bachelor of Science Degree, Industrial Engineering, California State Polytechnic University, Pomona, CA

CONTINUING EDUCATION AND TRAINING

Six Sigma Blackbelt, Statistical Process Improvement, Toshiba America Information Systems

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