Global Commercial Operations,

Market Access, Infrastructure Strategy to Execution

Life Sciences

Successes

Eleven product launches, optimistic market entries, and orphan fostered therapies commercialized without delay and remain salable. Biotechnology, biopharmaceutical.

Rapid diagnostic agent and device first to market molecular engineering delivered quickly to the consumer of necessity in any nation. Medical device, molecular biology spaces.

Four biotechnology and biopharmaceutical start-up businesses, with epic growth, and genuine patient success stories.

Leadership

A steward of thorough capability analyses – overseeing sales and operations, marketing and market science research, distribution methodology, contracting, trade and market access strategy, customer experience, call/voice centre branding, design and sop direction.

Employee development and compensation.

Information Technology strategy map and enterprise build-out partner.

Motivation

Working alongside sharp and inspired intellectuals bringing forth a novel vision, and hope. Collegiality. Human behavior. Pride in being an industry pacesetter highly regarded by clients, colleagues and friends – a front-runner in operative direction and solutions.

Consultant, Management Advisor April 2013 – Present

Pacific Northwest

Life Sciences - Pharmaceuticals, Biopharmaceuticals, Medical Device, Medical Diagnostics

Advisory practice engaging clients, primarily emergent companies, markets, and commercial readiness.

Global distribution, contract management, compliance, revenue recognition, licensing, due diligence.

Market access valuation, trade and distribution methodology. Forecast, pricing, S&OP practice governance.

Compensation modeling and benchmarking - plan originality, and administration.

Technology platform rationalization and deployments - a single source of truth- driving differentiation, efficiency, efficacy, and operational manufacturing metrics delivered via concise virtualization and sprite technology.

Director, Commercial Operations April 2012 – March 2013

Vivus, Inc.Mountain View, California

Start-up pharmaceutical company. Commercial Lead operations build out - Sales. Marketing. Market access. Analytics. Enterprise technology. CMO and CSO oversight. Training and Development. Business Intelligence. Incentive compensation.

-Market Access strategy for a disciplined market entry - direct pharmacy contracts, payor and employer engagement, markers for Group Purchasing Organizations, Integrated Delivery Networks and Affiliations.

-Commercial Launch Lead - on-boarding of specialty sales team < sixty days, resource allocation and deployment analysis, hiring plan oversight for dual-managed contract sales organization, digital marketing and device strategy, master data management, Customer 360, data governance and compliance reporting, Contract Sales Organization (CSO) selection, and first-line partner to Contract Manufacturing Organizations (CMO), site management and reporting.

-Incentive modeling and administration - field, clinical, national accounts, and corporate plans. Commercial communication plan development and deployment. Business disaster Recovery planning. Agency lead for all launch activities - physician training and enrollment (REMS), speaker training, launch meeting and POA national meeting direction.

-Voice, Call Centre, Medical Information, CMO, third party liaison – pre-launch activities, new hire product training plan, CSO financial reconciliation, audits and contract amendments; reporting metrics – effectiveness, efficiencies, physician education and enrollment.

Senior Director, Global Commercial Operations and Customer Solution April 2010 – April 2012

Cepheid

Sunnyvale, California

Re-engineering of Commercial Operations, Global Manufacturing and Distribution, and Customer Services Organizations for a leading Molecular Diagnostics Company. Direction of S&OP, Analytics, Incentive Compensation, Administration and National Accounts teams, Corporate Training, Career-Pathing and Development.

-Direction of Customer Service, Distribution, and Solutions organization - expanded operations and distribution networks globally 24/7 in Europe, Middle East and Africa (EMEA), United Arab Emirates, Latin America, Asia - thorough understanding of compliance, finance and regulatory requirements.

-Consistent success influencing and managing revenue growth, while improving manufacturing forecast, and improving customer satisfaction indices. Diligent SOX, CAPA resolution analyses, compliance and audit controls.

-Defined a systems integration plan and led the commercial implementation of enterprise resource planning software, mapping of legacy systems and tools (Customer 360, Quality, Regulatory, Commercial, Managed Markets, Finance, Government, Contracts, Pricing Strategy…). Providing corporate leadership full view of opportunities and ROI through seamless integration of systems – Quote to Cash. Digital Communication Strategy and Implementation.

-Delivery of targeted materials, on-line quoting/ordering/pricing via tablet - harnessing the power of sprite technology.

Student March 2008 - March 2010

John F. Kennedy University

Pleasant Hill, California

Clinical Psychology, MA

Senior Director, Commercial Operations October 2005 – February 2008 Jazz Pharmaceuticals

Palo Alto, California

Start-up pharmaceutical company. Commercial operations build out - Sales. Marketing. Market Access. Analytics. Enterprise technology.Training and Development. Incentive compensation. Meetings and Conventions. Direction of Commercial Operations Infrastructure for orphan, blackbox, validated emergent market entry.

-Organization design - Sales, National Accounts, Market Access arm.

-Recruitment of HQ talent supporting commercialization - Sales Analytics, Incentive Compensation design and administration. Corporate Development and Learning.

-Direction of National Accounts and Trade Relations team, S&OP lead, Patient Advocacy and Specialty Pharmacy Support Programs. Commercial Compliance Controls. Commercial Administration – Sampling, Fleet, Meeting Planning, Health Care Practitioner Training.

Director, Commercial Operations Biopharmaceuticals April 2004 – October 2005

Novartis

Formerly Chiron Corporation

Emeryville, California

Reorganization of the Operations team and functional roles. Analytics, Incentive Compensation, Alignments/Resource Allocation, Customer 360, Expense Management and Auditing, Commercial Compliance, Trade Relations, Sales Technology and TrainingCommercial Compliance – Led implementation and readiness of the commercial organization in supporting pending industry governance. Initiation of cross functional review boards, implementation of commercial SOPs, design and launch of interactive web based tool for grant processing and review work flow.

-Commercial Launch Lead to market a Lung Transplant Rejection Therapy (later launched by Novartis).

-Commercial Lead Customer 360 – Design, implementation, resourcing, training and launch of Oracle [Siebel] - Corporate, Field Sales, National Accounts, Medical Affairs

Millennium Pharmaceuticals, A Takeda Company April 2002 – April 2004

Cambridge, Massachusetts

Regional Director, Cardiovascular Sales

Direction of ten unique cardiovascular markets - Northeast [CT, DE, MA, NJ, NY, PA]

-Responsible for triple sales growth and promotion of anti-coagulant agent within the acute coronary syndrome setting. Successful management of consultative sales strategy within cardiac catheterization clinical environment.

-Led efforts to seed key opinion leader engagements within cardiovascular community. Fostered fundamental relationships with widely sought after symposia role chairs.

-Moved the region needle to mentor and promote two sales representatives to national achievement.

Director, Operations

Strategy, resource planning and direction of commercial operations organization in support of an emerging company and blockbuster oncology therapy.

-Sales & Marketing Analytics, Incentive Compensation, Alignments/Resource Allocation, Medical Affairs, Commercial Compliance, Trade Relations, Commercial Technology and Training.

-Cardiovascular Sales Force Deployment Lead. On-boarded office based sales force in ninety days. Led resource allocation and deployment analysis, recruitment plan, development of technology interfaces, design and administration of incentive compensation council and plans.

-Oncology Launch Team Lead - commercial operations capabilities and infrastructure in support of first to market oncology therapy. Recruitment and Resource Allocation strategy, Trade Relations, Specialty Oncology Shops, Data Integration, Analytics, Medical Information Requests work flow.

Bristol Myers-Squibb January 1997 – April 2002

Wilmington, Delaware

Billerica, Massachusetts

Manager, Sales Information Analyses

Direction of the Sales Information Business Analyst Group – leveraging analytical resources to aligned business segments.

-Sales Force Sizing, Resource Allocation and Deployment supporting two product launches (Virology and Cardiology)

-Customer 360 - Oracle (Siebel) – production, technical writing, on-site training, and deployment.

Eastern, Pennsylvania

Cardiovascular Imaging Specialist

Growth of the Nuclear Cardiology business in Eastern Pennsylvania. Targeting focused end-users and economic influences within hospitals and private cardiology practices improving throughput with dual-isotope nuclear imaging, affording perfusion and function diagnostics.

-Successfully drove the coalition and concept of a local strike selling team - Sales Specialist, Clinical Specialist and Market Development Representative.

-Consistently overachieved quarterly and annual objectives.

Middle Market Banking, Operations, Portfolio Management 1987 – 1997

JPMorgan Chase

New York, New York

Education

Rutgers University

New Brunswick, New Jersey

BA Journalism / Environmental Business Economics

John F. Kennedy University

Pleasant Hill, California

MA Clinical Psychology

Therapeutic Areas Supported

Cardiology

Cardiovascular Disease

Cardiac Imaging - Perfusion and Function

Nuclear Cardiology

Oncology

Specialty Oncology & Patient Support

Pulmonology

Metabolics

Infectious Disease - HAI

Neurology - CNS

Sleep Disorders

Psychiatry

Psychology

Virology

Organ Transplant

Nuclear Medicine

Medical Imaging

Molecular Diagnostics

Psychology

Behavioral Health

Women's Health

Systems Solutions

Enterprise Resource Planning (ERP) - Oracle (Siebel), SAP, QAD e-Commerce - Ariba, SAP CRM -salesforce.com administrator, veeva, RelateIQ, Stay-in-Front, Zoho, Pipeline Pilot, BaseCamp, Grass-Root Solutions Microsoft, Office Suite + Access, Visio, One-Note, Project Apple Productivity Suite Manufacturing - Agile Contract Management - The Max, Axxerion, Analytics - Cognos, Business Objects, Javelin, Hyperion, Tableau Other - iCIMS, Concur administrator, Enterprise e-TIME, BigMachines.

Humanitarian Philanthropic Endeavors

Pallisa, Uganda – Implementation of Behavioral Health Program, Pallisa Hospital - Aide.

Addis Ababa, Ethiopia – Mother Teresa’s Charity Home for the Destitute and Dying - Aide.

City of Berkeley, CA –Dual Diagnosis Program for Indigent Women, Prop 36 - Counselor.

Additional volunteer roles and patient advocacy causes supported.

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