KIMBERLY TAYLOR

**** *. ******* ***. *-**, Anaheim, California 92806 Home: 714-***-**** - Cell: 714-***-**** - aczg0v@r.postjobfree.com

PROFESSIONAL SUMMARY

Ability to readily adapt to changing environments, demands. Client oriented with strong

attention to detail. Professional telephone etiquette, organization skills. Desires a role in

medical office environment.

SKILLS

Sharp problem solver Strong

Excellent problem solver

organizational skills

Office support (phones, faxing, filing)

Courteous demeanor Active listening skills

Resourceful reliable worker

Seasoned in conflict resolution

Excellent verbal communication

Familiar with commercial, private

Medical terminology expert

insurance carriers

ICD-10 (International Classification of

Billing procedures

Disease Systems)

Collections procedures

Ambulance coding familiarity

Inpatient records coding proficiency

Adept multi-tasker

Composed and professional demeanor

HCPCS Coding Guidelines

WORK HISTORY

10/1987 to 06/2016 Closing Manager

Albertsons – Fountain Valley, California

Cross-trained, provided back-up for other customer service representatives when needed.

Recommended, selected, helped locate product.

Expressed appreciation, invited customers to return to the store.

Replenished product to shelves.

Processed merchandise returns, exchanges.

Processed, issued money orders for customers.

Regularly sought opportunities to up sell add on additional product.

EDUCATION

2016 Certificate: Medical Billing and Insurance Coding

Ryon College - Bellflower, California

Certificate: Culinary Arts

Orange Coast College - Costa Mesa, California

Associate of Arts: Liberal studies

Mount San Antonio College - Walnut, California

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